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British Airways


3.5 of 5 bubbles
11,008 Reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,008 Reviews from our TripAdvisor Community

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11,008 reviews from our community

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Showing 8,855: English reviews
Stara Tura, Slovakia
Level Contributor
14 reviews
4 of 5 bubbles Reviewed yesterday NEW

Fast connection and flight without any problems. The flight was operated by boeing 777/200 . I was satisfied with this airline.

International Economy Vienna - Seattle
Helpful?
Thank Duryi5
Weymouth, United Kingdom
Level Contributor
3 reviews
1 of 5 bubbles Reviewed yesterday NEW via mobile

My partner is 6ft 7.. Despite previously phoning up way in advance before the flight, trying to buy the exit seats/ leg room seats in advance, getting to the airport ridiculously early we were still un able to get leg room seats for him. I understand that some of the front row seats have to be taken up by families...

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International Economy Tobago - London

Helpful?
Thank nataliehurford
Level Contributor
29 reviews
58 helpful votes
1 of 5 bubbles Reviewed yesterday NEW via mobile

I have flown BA for over 24 years. I loved them. Despite living in Australia I have remained patriotic and maintained Gold status for years and am within a whisker of going Gold for life. But much of that has been on One World partners. Today has been my first BA flight for 6 months. A fiasco - not through...

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International Premium Economy Amsterdam - Montreal

Helpful?
2 Thank Paul C
Preston, United Kingdom
Level Contributor
16 reviews
5 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

We flew fro London Heathrow to Singapore direct, as a rule we fly Singapore Airlines but 2 things made us try BA. 1 Price 2 Timings The cost of flying with BA was a lot cheaper and although I refused to pay extra for a specific seat the overall experience was V.Good (apart from the outward journey where they ran...

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International Economy London - Singapore

Helpful?
Thank peterwV6946NP
York, United Kingdom
Level Contributor
3 reviews
1 helpful vote
2 of 5 bubbles Reviewed yesterday NEW

Ensure that you take your own food for you and your children, BA provide only one meal which is extremely poorly presented and very basic, overall it looks and tastes like a cheap canteen meal. The BA executives are intent on dragging the air line services down to produce a balance sheet that promotes their own interests and treats customers...

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International Economy Hamilton - London

Helpful?
1 Thank apar5
London, United Kingdom
Level Contributor
12 reviews
3 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

not good at all first of all because the seats stopped working and also the service was very slow not good at all

International First Class London - Miami
Helpful?
Thank _pranaybhalla
Lurgan, N.Ireland
Level Contributor
24 reviews
17 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

"The worlds favourite airline"?? may be before, hardly now! Changes are happening: no complimentary food on domestic flights, more economy seats on B777s, no stands available for landing at T5 Heathrow and therefore delays while sitting near terminal for stand to be freed up and yes, even first class is changing. No amuse bushe with the "luxury" food and no...

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International First Class London - New Delhi

Helpful?
Thank Rampark
Carmarthen, United Kingdom
Level Contributor
12 reviews
2 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Did not realise I had to pay extra for luggage to be put in the Hold. So had to pay an extra £62 each bag and the same for the return journey. The return flight was delayed by one hour due to weather conditions (acceptable) On board meals did not complete as the crew ran out of time and we...

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Europe Economy London - Reykjavik

Helpful?
Thank anjadennis1
Winchester, United Kingdom
Level Contributor
37 reviews
15 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Around £1700 each for Business Class as part of a BA package including hotels. Absolutely shocked to be charged over £300 extra for the "privilege" of choosing seats. Complained to customer service and told that this was a service offered to customers but free seat choice available 24hrs in advance in which case we would not have been able to...

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International Business Class London - Bridgetown

Helpful?
Thank virtualvid
Farnham, United Kingdom
Level Contributor
100 reviews
45 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

I have flown British Airways short haul for a while and the food has got slowly worse. Now they have introduced M&S food that you can purchase with a credit card or Avois points. It is so much better. I am really pleased, great selection for breakfast or Lunch. If you don't have time to eat before, you can grab...

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Europe Economy London - Luxembourg

Helpful?
Thank Nick S
See travel tips for airlines
“Take your own food, water and snacks for you and any children”
 of 5 bubbles apar5, 21 Jan 2017 | Read review
“Choose a seat towards the front of the aircraft. this will ensure that you have refreshments.”
 of 5 bubbles anjadennis1, 21 Jan 2017 | Read review
“Use Eaysjet wherever possible in Europe short haul and UK economy flights”
 of 5 bubbles Poserpike2015, 20 Jan 2017 | Read review
“Take your own food as the food offered by BA is uneatabla”
 of 5 bubbles bradz82, 20 Jan 2017 | Read review
“Check if they use other companies for certain legs of the flight, take snacks!”
 of 5 bubbles blueskycreative2015, 20 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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