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British Airways


3.5 of 5 stars
124 Reviews
Headquarters: PO Box 365, UB7 0GB +44-0844-493-0787 Website

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Okay..

I guess the service is just average, and food has no taste.. In Japan, slat/pepper are served all... read more

3 of 5 starsReviewed today
hakiko_5
,
Yokohama, Japan
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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124 Reviews from our TripAdvisor Community

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124 reviews from our community

Date | Rating
  • English first
  • Italian first
  • Thai first
  • Any
English first
Yokohama, Japan
Level Contributor
75 reviews
41 helpful votes
3 of 5 stars Reviewed today NEW

I guess the service is just average, and food has no taste.. In Japan, slat/pepper are served all the time, but they are used when we want to change the taste. But their food has no taste. Is that a reason they serve salt/pepper? I am not expecting great food in Western airlines, but they can be better I guess.

International Economy
Helpful?
Thank hakiko_5
Level Contributor
26 reviews
4 helpful votes
5 of 5 stars Reviewed today NEW

I often fly with British Airways and have always find their service fantastic. From the initial check in staff to disembarkment on arrival the whole experience of flying with BA is always of the highest standard

International Premium Economy
Helpful?
Thank Nicola D
Gurgaon, India
Level Contributor
35 reviews
12 helpful votes
5 of 5 stars Reviewed today NEW

Once again I chose to fly on BA for visit to Austin, Tx. I am impressed with the inflight service. Food served is hot, good quantities, serves with a smile, crew is ever ready to help, choice of movies is good. Overall very good experience

International Economy
Helpful?
Thank Niveditadg
Johannesburg, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

All round excellent customer service, Food was fresh and tasty Flight was amazing I would recommend British Airways great Airline to travel with from booking to departure and landing

Domestic Economy
Helpful?
Thank dee28072016
Wagga Wagga, Australia
Level Contributor
30 reviews
6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Seated down the back in the middle. Seats not too bad. Near enough to the toilet but not too close. Food was good. Had a lovely dinner, with snacks a plenty. Entertainment system worked so that kept me occupied.

International Economy
Helpful?
Thank Kelly H
London, United Kingdom
Level Contributor
3 reviews
5 helpful votes
1 of 5 stars Reviewed yesterday NEW

This is the third time I had used BA and each flight has been awful! So why use them? not out of choice they were the airline booked by different organised holiday providers. this was the return flight from China, we flew into Beijing on BA too and that was almost as bad. flight time 13 hours, we were given...

More  International Economy

Helpful?
Thank VanPer
Manly, Australia
Level Contributor
84 reviews
9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Once you accept you can't get to the T5 terminal in Heathrow easily with public transport (most go to 1-4 only), the experience in the BA only terminal is first class. Very relaxed and calm. Lounge is a little dated and food options a little ordinary, but comfortable area, good showers and magasign options. Seats a little better than economy...

More  International Premium Economy

Helpful?
Thank DdS1234
Brisbane, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Excellent support,in cabin service and flight attendants assistance....as QF light unavailable,but One World linkup with BA flights,great options...

International Premium Economy
Helpful?
Thank AREMT
Buckinghamshire, United Kingdom
Level Contributor
86 reviews
78 helpful votes
3 of 5 stars Reviewed yesterday NEW

flight cancelled early due to storm henry - chaos at terminal where staff were overwhelmed with demand for info - luckily I had checked in via app and was advised that they automatically had booked me on the morning flight.

Domestic Premium Economy
Helpful?
Thank behappy2
Cypress, Texas
Level Contributor
158 reviews
39 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have flown BA several times over the years to London and back. The crew is always very nice and I enjoy getting to help yourself in the galley to snacks and drinks. Dinner is always good and the inflight movies are usually pretty good.

International Economy
Helpful?
Thank oceanboy75
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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