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British Airways


36,964 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England 011 44 844 493 0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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36,964 Reviews from our TripAdvisor Community

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36,964 reviews from our community

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Showing 31,104: English reviews
Greenwich, Connecticut
Level 6 Contributor
148 reviews
61 helpful votes
Reviewed yesterday
NEW

This was a great experience. Everything went very smoothly. Offered a lot of nice snacks and a very nice meal. The choice was a pasta dish or a chicken curry. My husband and I both chose and enjoyed the curry. The seats were comfortable with good leg room. The flight attendants were helpful and cheerful.. No complaints.

International Economy New York City - Rome
Helpful?
Thank Grandma6Boys
New York City, New York
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

I flew with 4 kids ranging 9mo - 15 years, middle of summer, last row. It was a very pleasant flight, because their planes are not huge and so one doesn't feel like cattle being transported. Every single stewardess was sooo helpful and sweet, asking if I needed anything without me even calling them. Everything went smooth, food was good...

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International Economy New York City - London

Helpful?
Thank KatarinaBrig
Olympia, Washington
Level 6 Contributor
442 reviews
94 helpful votes
Reviewed yesterday
NEW
via mobile

I was able to snag a Business Class ticket through frequent flyer miles. It’s worth the cost. The extra room on the aircraft is only part of the bonus. The World class lounge at Heathrow is fantastic.

International Business Class London - Los Angeles
Helpful?
Thank Brimsmith
Alba di Canazei
Level 4 Contributor
25 reviews
15 helpful votes
Reviewed yesterday
NEW

As usual BA were efficient, staff helpful, plane clean. Good choice of snacks and drinks. Check in quick. Price very competitive and on time arrival. What's not to like?

Europe Premium Economy Verona - London
Helpful?
Thank Villaflora
Nice, France
Level 6 Contributor
427 reviews
339 helpful votes
Reviewed yesterday
NEW

Boarded on time. Captain gave a detailed announcement that everyone could hear well. The flight was as he said, 90 minutes. The plane was clean, staff efficient and friendly. Agree with other reviews that long haul flights leave a lot to be desired especially between London Heathrow and Cape Town. First is like Emirates economy. However, BA was a more...

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Europe Economy Nice - London

Helpful?
Thank HudsonS16
London, United Kingdom
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Just wanted too say a BIG thank you to the lovely lady at the counter at D14 (I think!) At terminal 5 Heathrow. My husband got very late getting to the airport and she literally ran around to get us on the flight with our bags(I hope!). We didn't realise we needed hard copies for the India visa either and...

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International Economy London - Mumbai

Helpful?
Thank Nimisha P
Level 6 Contributor
143 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

Happen to attend a meeting in Prague and choose British airways. It is a very professionally run airlines. Time was accurate and so was inflight comfort. Staff was cooperative and friendly. Would travel again to any city if planned and choose British airways.

Europe Economy London - Prague
Helpful?
Thank Sajjad R
Level 6 Contributor
143 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

I have to attend a meeting and choose British airways because of convenience of time. I took flight from London Heathrow at 7:30am and reached Prague by 10am. Flight was excellent it was a 2 hour flight. All the instructions and journey was superb. Would definitely travel on British airways cause they are very professional.

Europe Economy London - Prague
Helpful?
Thank Sajjad R
Little Clacton, United Kingdom
Level 3 Contributor
18 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Had booked 2 separate packages to Rome for 3 nights. Then it became a comedy of errors. 1. Noticed that the transfer from the airport only drops off in the middle of Rome and you then have to find your own way to the hotel. As this would be totally unacceptable for a disabled person I had to pay extra...

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Europe Economy London - Rome

Helpful?
Thank lindaccu
Peterborough
Level 6 Contributor
388 reviews
270 helpful votes
Reviewed yesterday
NEW

We've travelled many times with BA, and always with exit seats or on premium economy. Latterly we've gone for exit seats as this gives a lot more legroom than PE. We booked our tickets at the end of March for our flights on 9 October and, when we booked we paid the extra for exit seats. When we went to...

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International Economy London - Newark

Helpful?
1 Thank johnboyPeterborough
See travel tips for airlines
“Adding miles could be easier, should be automatic. I thought because we were AA traveling on BA priority boarding. Not.”
Grandma6Boys, 17 Oct 2018 | Read review
“Be nice to your stewardess and you'll have a good stewardess. Pick the "Indian" (curry) option for dinner.”
KatarinaBrig, 17 Oct 2018 | Read review
“Book another airline. TK to IST, AA to the US, EK to JNB/CPT.”
Irlantilainen, 17 Oct 2018 | Read review
“go for extra leg room”
365andym, 17 Oct 2018 | Read review
“If you are going to fly, look carefully to see if you're not flying another airline.”
baab875, 17 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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