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Blue Panorama Airlines


1,796 reviews
Headquarters: Viale delle Arti 123, 00054, Fiumicino Italy 011 39 06 9895 6666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,796 Reviews from our TripAdvisor Community

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1,796 reviews from our community

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Showing 236: English reviews
Level 3 Contributor
18 reviews
13 helpful votes
Reviewed today
NEW
via mobile

This airline provides no mobile phone Internet facility to enter your details when you check in so they charge you Euro 50 at checkin desk. Happened to about 50% of pax on flight today. Flight currently 2 hours late and no one can tell us expected departure time. Avoid this airline.

Europe Economy Rome - Mykonos
Helpful?
Thank mikemccarthy
Melbourne, Australia
2 reviews
Reviewed today
NEW
via mobile

Complete scam! I just wish u had read these reviews prior to booking with this airline. Even one of the staff working for Blue Panorama admitted that their booking system and fines were a scam. Never ever again!

Europe Economy Santorini - Rome
Helpful?
Thank wennybee
Washington DC, District of Columbia
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW

As hundreds of reviews say, the airline website does not have a field for middle name, let alone it being a required field. My husband and I did not include our middle names when purchasing the tickets and were charged 200 Euros (50 Euros per person per flight) at the gate—separately for each direction. On our first flight, 15 minutes...

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Europe Economy Rome - Santorini

Helpful?
Thank sofiawas
Melbourne, Australia
Level 3 Contributor
17 reviews
9 helpful votes
Reviewed yesterday
NEW

When booking this flight, it did not ask for (all given names) nor did it ask for (middle names) we then proceeded to check-in and we were told that we needed to pay 50 euros for a name change. I told the lady at the counter that it was a scam on the airlines behalf and she smirked and laughed....

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Europe Economy Rome - Mykonos

Helpful?
Thank Antherny
Brussels, Belgium
Level 4 Contributor
13 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

blue panorama this company is using a large scale scamming technique by making every passenger pay 50€ per trip if your middle names (all of them) are not spelled right or omitted. the worst is to discover this at the airport: you have to go to ticket office, handled of course by a single person; it takes hours to make...

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Europe Economy Rome - Skiathos

Helpful?
Thank donatvincent
1 review
Reviewed 2 days ago
NEW
via mobile

This airline is so unaccomodating. They are extremely rude to Americans and will not let you talk to a supervisor if there is an issue. You wait on the phone for an hour to be talked down to and given no help. They cut you off mid sentence and will not let you get a word in while they talk...

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Europe Economy Bologna - Santorini

Helpful?
Thank Dominique R
2 reviews
Reviewed 2 days ago
NEW
via mobile

After a long que the lady at the check in counter told us to leave the que and go upstairs to insert our middle names on the boarding pass for a 50eu surcharge per person. We we're traveling with 10 and had to cough up 500 euros extra in order to check in. A total scam when you consider that...

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Europe Economy Rome - Skiathos

Helpful?
Thank Wouter d
Province of Rome, Italy
1 review
Reviewed 3 days ago
NEW
via mobile

This is the worst company I have dealt with in my life. They stole from their passengers charging a huge fee to add a middle name to board the flight. A huge line of people moved to it desk with one man working taking ten minutes per person to add a middle name. So the people in the back of...

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Europe Economy Rome - Santorini

Helpful?
Thank Katrin12343
1 review
Reviewed 3 days ago
NEW
via mobile

I've been traveling a lot this past years, mainly low cost companies being previously a student and actually still somehow poor. But this has been so far my worst experience. First of all, this is the only company I know, that doesn't allow you to check in online. So I'm traveling with a hand luggage and I was at the...

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Europe Economy Rome - Tirana

Helpful?
Thank klea c
Los Angeles, California
1 review
1 helpful vote
Reviewed 3 days ago
NEW

1) Was charged 50 EUR (per person) for not including middle names when purchasing tickets (which were on our passport). Not a security issue, not an airport issue. Just a pure play to scam money. Also worth noting their website only had two form field for your name. i.e., there wasn't a specific field for middle name. 2) Flight was...

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Europe Economy Mykonos - Rome

Helpful?
1 Thank 0explorer
See travel tips for airlines
“To have the best trip with this airline, is to not book it at all.”
Antherny, 14 Jul 2018 | Read review
“Put your middle name on just in case”
sitebuilding1987, 23 Jun 2018 | Read review
“Second raw (Business class)”
179cinzian, 22 May 2018 | Read review
“efficent and good”
aureliolorusso, 22 Apr 2018 | Read review
“comfortable”
aureliolorusso, 22 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Blue Panorama Airlines
Blue Panorama Airlines (BV) is a low-cost Italian carrier that is headquartered in Rome. It has operating bases at Milan-Malpensa Airport (MXP), Leonardo da Vinci-Fiumicino Airport (FCO) and Tirana International Airport Nënë Tereza (TIA). The airline flies to about 40 destinations, including 13 domestic destinations, as well as Albania, Bosnia and Herzegovina, Croatia, Cuba, the Dominican Republic, Greece, Jamaica, Mexico, Russia, Spain and Turkey. Its short- and medium-haul flights operate under the Blu-express brand. The airline's fleet of 10 airplanes includes several Boeing 737 variants, Boeing 767-300ER and Piaggio P.180 Avanti planes.
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