We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bangkok Airways


2,894 reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand 011 66 2 270 6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

2,894 Reviews from our TripAdvisor Community

Write a Review

2,894 reviews from our community

Filter reviews by popular destinations:
All reviews Bangkok Ko Samui Phuket Chiang Mai Siem Reap Krabi Town Phnom Penh Yangon (Rangoon) Singapore Chiang Rai Luang Prabang Mumbai Trat Kuala Lumpur Hong Kong
Traveller rating
Cabin
  • (1,638)
  • (0)
  • (58)
  • (0)
Route
  • (1,043)
  • (603)
  • (40)
  • (12)
  • (0)
  • More
Language
  • More
Showing 1,699: English reviews
Leeds, United Kingdom
Level 6 Contributor
171 reviews
118 helpful votes
Reviewed 2 days ago
NEW

Hands down, one of the best airlines I’ve ever flown with. Cabin crew were really friendly, food was ok and they were really great with kids.

Domestic Economy Ko Samui - Bangkok
Helpful?
Thank swiss_r
New York City, New York
Level 6 Contributor
106 reviews
45 helpful votes
Reviewed 3 days ago
NEW

I flew with this several times and while I liked the free lounge/snacks for all Bangkok Airways customers, I found this to be a third rate airline. Issues: FLIGHT DELAYS - flying out of Laos our flight was delayed which then caused us to miss our connection in Bangkok. Miraculously there was space on the next flight which they put...

More 
Southeast Asia Economy Luang Prabang - Ko Samui

Helpful?
Thank CanadaJones
Liverpool, United Kingdom
Level 5 Contributor
36 reviews
22 helpful votes
Reviewed 4 days ago
NEW

My boyfriend and I spent three weeks in Thailand from December 2016 to January 2017. On the return leg of our journey we had to fly from Chiang Mai to Bangkok, then onto Abu Dhabi before landing back home in Manchester Airport.... this was one hell of a journey! We arrived at Chiang Mai Airport a few hours before our...

More 
Domestic Economy Chiang Mai - Bangkok

Helpful?
Thank Jules M
Level 5 Contributor
69 reviews
22 helpful votes
Reviewed 5 days ago
NEW

Bangkok airways really care about their customers and treat them well. During our flights in Asia, their service was always on high level with helpful employees.

Domestic Economy Krabi Town - Ko Samui
Helpful?
Thank Jakub H
Brigg, United Kingdom
Level 6 Contributor
225 reviews
109 helpful votes
Reviewed 5 days ago
NEW

Flight on time. Aircraft clean. Good meal served. Cabin crew were attentive. Very easy disembarkation at Koh Samui.

Southeast Asia Economy Singapore - Ko Samui
Helpful?
Thank WilliamWrawby
new york
Level 6 Contributor
387 reviews
152 helpful votes
Reviewed 5 days ago
NEW

Lovely airline. Plenty of room in economy at a very fair price. Superb service. Full meal on a one hour flight! Good website for booking with email reminders from the airline. US airlines could learn a great deal from Bangkok Air.

Domestic Economy Bangkok - Sukhothai
Helpful?
Thank ginsengNewYork
Chiang Mai, Thailand
Level 3 Contributor
7 reviews
Reviewed 1 week ago via mobile

Free lounge ,Meal on board, Free luggage 20Kg. Nice services ,Amezing Thai dessert in the Boutique lounge.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank FirstClass8844
Koh Tao, Thailand
Level 4 Contributor
34 reviews
11 helpful votes
Reviewed 1 week ago

Has to be written , as im a frequent flyer over 12 years with my thai partner and child , obviously spending a serious amount of money . This will stop from now as ive had it with this ' private airline ' . When will they start taking passengers issues onboard if they have had problems , not their...

More 
Domestic Economy Ko Samui - Bangkok

Helpful?
Thank Peter M
London, United Kingdom
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 1 week ago

We flew several internal flights with Bangkok Airways whilst on holiday in Thailand in July 2018. Service was lovely. Cabin crew very polite and attentive. Aircraft really clean and smart. A small meal was even erved on each flight, even though the flights were only an hour to 1.5 hours.all flights were on time. Really impressed.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank Kim0233
London, United Kingdom
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 1 week ago via mobile

I have never come across an airline as efficient as Bangkok Airways. No flight delays due to them having everything ready. On an hour flight they even serve a meal. The staff are lovely. So so good!!

Domestic Economy Ko Samui - Bangkok
Helpful?
Thank blogdoll21
See travel tips for airlines
“Just know they are NOT a first class airline”
CanadaJones, 13 Aug 2018 | Read review
“Be patient if they don't speak the language!”
julesm225, 12 Aug 2018 | Read review
“More comfortable seats than BA long haul economy.”
WilliamWrawby, 11 Aug 2018 | Read review
“Very good wheelchair service for those who need it at BKK's Suvarnabhumi airport”
peterpM2798AH, 4 Aug 2018 | Read review
“Book Seats first row”
bardan988, 2 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

955 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (955)
Viewed
View from Window (85)
Viewed
Seat (46)
Viewed
Food and Drink (129)
Viewed
Airline Lounge (86)
Viewed
Cabin (54)
Viewed
Airport (161)
Viewed
Our fleet (30)
Viewed
Onboard Feature (8)
Viewed
Other (356)