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ANA (All Nippon Airways)


7,294 reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture 011 81 570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,294 Reviews from our TripAdvisor Community

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7,294 reviews from our community

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Showing 2,080: English reviews
2 reviews
Reviewed yesterday
NEW

ANA is my favorite airline and this flight was very comfortable as usual. I was very happy to Finish creating the report In this airplane.It is well-equipped environment that can work!

International Business Class Paris - Tokyo
Helpful?
Thank Happiness07557800879
Chicago, Illinois
Level 5 Contributor
83 reviews
38 helpful votes
Reviewed yesterday
NEW

i would definitely fly again, i flew economy class to bangkok from chicago. Ive done it often but never with them. 1st i always sit in the aisle, with that being said, im 5'10 and weigh 200 lbs, plenty of leg room no complaints. seat cushion is a tad thicker than most other airlines, even has little foot rest, everything...

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International Economy Chicago - Bangkok

Helpful?
Thank Vinay S
Level 5 Contributor
69 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

ANA is one of my favorite airlines and for this flight they did not disappoint. I have a window seat that can recline 180 flat for sleeping. The business seats are also staggered so each seat is quite private. Pillow, sleeping pad, and blanket are provided to make your sleep more comfortable. Service on board was great with pleasant and...

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International Business Class Seattle - Tokyo

Helpful?
Thank 1A-globetrotter
Fishers, Indiana
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Have flown on ANA for several years now, both economy and business. I have also flown on other airlines at different classes. Comparing equivalent classes, ANA tops most, if not all, of them. Service is always excellent. A standout is they keep the lavatories clean (really important for long flights, even at the back). Their business class is simply stellar....

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International Business Class Washington DC - Tokyo

Helpful?
Thank m l
Level 3 Contributor
21 reviews
47 helpful votes
Reviewed 2 days ago
NEW

The crew was not too warm, the aircraft was not too new and there wasn't anything very interesting to do .

North Asia Economy Tokyo - Shanghai
Helpful?
Thank Daniele A
Level 5 Contributor
57 reviews
16 helpful votes
Reviewed 2 days ago
NEW

My regular flight from Itami for Haneda is always good and Crew are so nice that I could have a comfortable time on the air. Most of flight are on time, although sometimes have a slight delay from scheduled. I enjoy audio service on seat, especially Japanese RAKUGO entertainment.

Domestic Economy Osaka - Tokyo
Helpful?
1 Thank 117yasuyukik
Texas
Level 4 Contributor
35 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Great service. The flight crew were so courteous and kind. Very helpful. Always had a cheerful face. the seats were comfortable and flights were on time. The star alliance helped us gain mile points too

International Economy San Francisco - Bangkok
Helpful?
Thank shrutis1989
Freiburg im Breisgau, Germany
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW

This was not the first time I have flown ANA, nor will it be the last. The flight was on time, baggage was unloaded promptly and the staff were very friendly and helpful.

International Business Class Tokyo - Sydney
Helpful?
Thank Fearless19359522427
Vancouver, Canada
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

The reason we flew ANA is because they stop at Haneda airport, not the Narita airport. It saved us lots of time. The cabin services was very good,friendly and always smile. The food was good except the cold sandwitch. The ANA ground service agent helped my father with Wheelchair( You may request when you booked the flight) This lady provided...

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International Economy Vancouver - Singapore

Helpful?
Thank Daydream15042929513
Los Angeles, California
Level 6 Contributor
321 reviews
134 helpful votes
Reviewed 4 days ago
NEW

The ANA Club in Tokyo is like a cattle car --stuffed with people, no room to sit. They do not serve diet Pepsi, nor Diet coke on their flights, only Pepsi out of a two liter bottle. The flight was on time, but we were disappointed it was not United from Tokyo - LAX.

International Economy Tokyo - Los Angeles
Helpful?
Thank Keith P
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See travel tips for airlines
“Just because you fly one leg with United, do not assume that the code-share airlines honor United's perks”
keithp867, 10 Nov 2018 | Read review
“Order the japanese menu items.”
Hidden_World_Photos, 6 Nov 2018 | Read review
“try out Premium economy”
Wingfield73, 3 Nov 2018 | Read review
“If you have never flown ANA, frankly you have never flown before ;-)”
ccpprs55, 2 Nov 2018 | Read review
“The bulkhead seats immediately behind business give masses of legroom”
jediknight340, 28 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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