We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo
American Airlines
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605
Overview
3.079,610 reviews
Travellers' Choice 2019 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About American Airlines

Airline Alliance

oneworld
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605

Airline Summary

Headquartered in Fort Worth, Texas, American Airlines (AA) offers non-stop flights to more than 250 destinations in more than 40 countries across North America, South America, the Caribbean, Europe and Asia. With hubs at Chicago O'Hare International Airport (ORD), London Heathrow Airport (LHR), New York's John F. Kennedy Airport (JFK), Miami International Airport (MIA) and Los Angeles International Airport (LAX), AA has more than 6,700 flights daily. In addition to about 50 Admirals Club lounges worldwide, the airline also has four Flagship Lounges at JFK, LAX, LHR and ORD for use by First Class passengers on international and transcontinental flights.
Read more
79610Reviews
8065Photos
100Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 16,957
  • 18,942
  • 13,952
  • 9,346
  • 20,436
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Melanie W wrote a review 13 Jun
17 contributions
Oklahoma City - Fargo
Domestic
Terrible! They lost my luggage and I have spent the better half of an entire day trying to track it down and see when it will be delivered. Paid 46.00 to have it checked on my flight. I am a single mom who had to put money together to get to my destination and come up with
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Mitch D wrote a review 13 Jun
Pennsylvania2 contributions1 helpful vote
Pittsburgh - Miami
Domestic
Flight AA1197 is continually delayed from Pittsburgh to Miami. American Airlines does not notify customers of this known delay. On this occasion of the delay, it caused us to miss our connecting flight in Miami. I spoke with a few other customers and said that they were delayed
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Frank G wrote a review 13 Jun
Mount Juliet, Tennessee2 contributions
New York City - Barcelona
International
We bought economy plus with American Airlines plus an upgrade for leg room. Recruit from Nashville Tennessee to JFK with a 5-hour layover to fly Liberia to Barcelona. Just before boarding, we were called to the desk and given different seats, and when we boarded, me at 6 ft 3 in
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
David S wrote a review 12 Jun
3 contributions
Norfolk - Dallas
Domestic
Amazing light show tonight. See #nofilter pics. Great flight and even better show outside seat 16A. I’ve taken hundreds of amateur photos on flights but these were keepers.
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Adam M wrote a review 12 Jun
1 contribution
Dallas - Philadelphia
Domestic
The worst of the worst. Your company is pitiful at best. Going forward; I'd rather drive than fly with this disgrace of an Airline
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
Screen shot showing our flight was cancelled
avatar-image
Our boarding passes to Puerto Rico of which our flight was cancelled mins before take off
avatar-image
Even after they canceled our flight to Puerto Rico Me & my families bags were sent to Puerto Rico and we are in Miami still without any clothes, medicine, tooth brushes, and our belongings
PreviousNext
123456
avatar-image
Will S wrote a tip Yesterday
"Don’t fly this airline"
avatar-image
Karis wrote a tip Yesterday
"Bring antibacterial wipes to clean your seat area. We get sick every time we fly!"
avatar-image
dwddance wrote a tip Yesterday
"For the check bag feature select no bags then select check carry-on bag, and you can check in your luggage for free"
avatar-image
Sabrina D wrote a tip Yesterday
"Haha! There are none. Enjoy a terrible experience. "
avatar-image
Jordan B wrote a tip Yesterday
"Cancel while you still can and use a different airline! They are unbelievably horrible at their only job. "
PreviousNext
123456
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €139
4th checked bag: €186
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €139
4th checked bag: €186
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €139
4th checked bag: €186
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
Show more
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register American Airlines

Search flights

ReturnOne-wayMulti-city
Tripadvisor will not show you ads based on your previous online behaviour or personal data. You may see it because the operator shown offers travel-related services that may match your search and has paid our advertising partner, QuoteLab LLC (trading as MediaAlpha) to appear. When you click, we earn commission from MediaAlpha.
To help you compare prices, we may redirect this page to a different travel operator when you click on “Find flights”.