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American Airlines

79,338 reviews
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605
Overview
3.079,338 reviews
Travellers' Choice 2019 Winner
Legroom
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In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
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About American Airlines

Airline Alliance

oneworld
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605

Airline Summary

Headquartered in Fort Worth, Texas, American Airlines (AA) offers non-stop flights to more than 250 destinations in more than 40 countries across North America, South America, the Caribbean, Europe and Asia. With hubs at Chicago O'Hare International Airport (ORD), London Heathrow Airport (LHR), New York's John F. Kennedy Airport (JFK), Miami International Airport (MIA) and Los Angeles International Airport (LAX), AA has more than 6,700 flights daily. In addition to about 50 Admirals Club lounges worldwide, the airline also has four Flagship Lounges at JFK, LAX, LHR and ORD for use by First Class passengers on international and transcontinental flights.
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79338Reviews
8015Photos
100Tips

Reviews
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Popular mentions
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Marwa A wrote a review Yesterday
1 contribution
Kansas City - London
International
I booked my flight one month ago, and They have cancelled my flight two days before the departing date!!! Don’t use American Airlines American Airlines Airline ever
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Quest26362859496 wrote a review Yesterday
9 contributions
Chicago - Cancun
Mexico
Tickets included in travel package. I purchased seats separately to.make sure we'd be seated together and it wasn't to much. Signed up for the rewards and it helped with which group I boarded so that's a plus. Flight was fine. Seats are fine and the Stewart's on board were
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jonathan G wrote a review Yesterday
3 contributions
Washington DC - Dallas
Domestic
Awful. Missed half of honeymoon due to multiple flight cancellations hours before, and offered a $25 voucher… will never fly again
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alayna G wrote a review Yesterday
2 contributions
Cancun - Newark
USA
American Airlines overbooked the flight and kicked myself and two other passengers off of the flight. We had to find a place to stay and book our own flight back. It has been months and we have not been reimbursed. I have been emailing constantly to find out more information.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachelle W wrote a review Yesterday
1 contribution
Knoxville - Des Moines
Domestic
Flight has been cancelled several times. Departure was 5 am and still not in Des Moines. The weather has been fine and no one has given any information.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Oh, bc everyone wants to sit and wait 2 days to get to their destination. Executive Platinum doesn’t solve anything!!!
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Rome (FCO) to DFW with AA days later.
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This kind of Executive Platinum status you don’t want!!!
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123456
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Kelly N wrote a tip Today
"If you can book another airline, do it"
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Jim M wrote a tip Today
"Stay away use a different airline if you want to arrive on time"
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Ram P wrote a tip Today
"Flight cancelled. No proper information.wait hours on line "
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Resort52749077514 wrote a tip Today
"Best flight with airline, clear all expectations and plans for at least 48hours for day of travel "
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Jamil Z wrote a tip Yesterday
"About this airline like the plague."
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €138
4th checked bag: €184
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €138
4th checked bag: €184
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €138
4th checked bag: €184
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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