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American Airlines
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605
Overview
3.079,610 reviews
Travellers' Choice 2019 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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Check-in and boarding
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About American Airlines

Airline Alliance

oneworld
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605

Airline Summary

Headquartered in Fort Worth, Texas, American Airlines (AA) offers non-stop flights to more than 250 destinations in more than 40 countries across North America, South America, the Caribbean, Europe and Asia. With hubs at Chicago O'Hare International Airport (ORD), London Heathrow Airport (LHR), New York's John F. Kennedy Airport (JFK), Miami International Airport (MIA) and Los Angeles International Airport (LAX), AA has more than 6,700 flights daily. In addition to about 50 Admirals Club lounges worldwide, the airline also has four Flagship Lounges at JFK, LAX, LHR and ORD for use by First Class passengers on international and transcontinental flights.
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79610Reviews
8065Photos
100Tips

Reviews
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Popular mentions
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Sabrina D wrote a review Yesterday
1 contribution
Washington DC - Hartford
Domestic
Once again, while taking an AA flight from Reagan Airport in Washington DC, my plane had an “issue” and we had to de-board the flight and wait for hours to get any proper update or a timeline or anything really. This happened to me under a month ago and I missed a very
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jordan B wrote a review Yesterday
1 contribution
Asheville - Dallas
Domestic
Worst airline hands down! I have been flying my whole life, 50-60 times, and outside of delays, have never had any major issues. This was my first time flying American Airlines, as they were the only option for my travel needs. WOW.. they were awful. On the flight out, the gave
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vacation39611244458 wrote a review Yesterday
Laguna Beach, California1 contribution
Los Angeles - Miami
Domestic
I have flown with AA for many years. It used to be a stellar experience, especially in business or first. Now it’s rude employees at the gate, customer service and even on the planes. Rarely do they give you drinks when you board anymore and they don’t want to be bothered during
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JOSE NODAL wrote a review Yesterday
5 contributions
Miami - San Juan
Caribbean
Me and my family of 15 had scheduled the perfect get away from Thursday to Monday for our grandma's bday turned into a Nightmare On Elm Street. My flight left at 10am so we arrived at 8am. They re-scheduled for 11:30am so we waited. At Exactly 11:15 am they cancelled our flight.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sage C wrote a review Yesterday
Cool, California261 contributions127 helpful votes
Philadelphia - Greenville
Domestic
Don't fly on American Eagle out of Philadelphia. First, you have to make a really far trip out to the old terminal F. Took over 20 minutes walking really fast. Your only other option is to go outside in the heat and get a bus to terminal F. Second, the plane is so tiny that
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Screen shot showing our flight was cancelled
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Our boarding passes to Puerto Rico of which our flight was cancelled mins before take off
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Even after they canceled our flight to Puerto Rico Me & my families bags were sent to Puerto Rico and we are in Miami still without any clothes, medicine, tooth brushes, and our belongings
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123456
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Will S wrote a tip Yesterday
"Don’t fly this airline"
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Karis wrote a tip Yesterday
"Bring antibacterial wipes to clean your seat area. We get sick every time we fly!"
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dwddance wrote a tip Yesterday
"For the check bag feature select no bags then select check carry-on bag, and you can check in your luggage for free"
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Sabrina D wrote a tip Yesterday
"Haha! There are none. Enjoy a terrible experience. "
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Jordan B wrote a tip Yesterday
"Cancel while you still can and use a different airline! They are unbelievably horrible at their only job. "
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €139
4th checked bag: €186
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €139
4th checked bag: €186
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: €28
2th checked bag: €37
3th checked bag: €139
4th checked bag: €186
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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