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airberlin


3.5 of 5 stars
1,347 Reviews
Headquarters: Saatwinkler Damm 42-43, 13627 Berlin Germany +49-030-3434-3434 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 258
    Excellent
  • 433
    Very good
  • 335
    Average
  • 157
    Poor
  • 164
    Terrible
Nice flight but short delay

Although a budget airline, it has good standards and the crew are efficient. Small delay which was... read more

4 of 5 starsReviewed 5 days ago
dudley8
,
London, United Kingdom
via mobile
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,347 Reviews from our TripAdvisor Community

Write a Review

1,347 reviews from our community

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English first
Braunschweig, Germany
Level Contributor
17 reviews
22 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We chose Airberlin / Etihad for our trip from Berlin to Seoul and back to Berlin from Singapore mostly because of the price but also because of Etihad's extensive marketing campaign to position themselves and their partners as premium carriers. You get what you pay for, though, it seems. Airberlin's A330s have the worst legroom of any long-haul aircraft I've...

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International Economy Abu Dhabi - Berlin

Helpful?
Thank Interflug
Level Contributor
5 reviews
1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Travelling through Europe decided to visit Germany, which was fantastic. To get back to Australia, decided to fly Airberlin from Berlin to Abu Dhabi as the first leg. After knee surgery, tried to book extra leg room on their website, which kept crashing. Eventually spent 45 minutes and $50 AUD phoning them to book. Costing $125 AUD, was happy. When...

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International Economy Berlin - Abu Dhabi

Helpful?
Thank Ian R
Berlin, Germany
Level Contributor
35 reviews
34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Positive Amazing cabin crew Great business class seat Excellent on board service Priority check in Fast track security lane Priority boarding Negative In flight Entertainment system has a limited selection of movies No internet service on board

International Business Class Dusseldorf - Curacao
Helpful?
Thank cityrentals-berlin
London, United Kingdom
Level Contributor
195 reviews
53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Although a budget airline, it has good standards and the crew are efficient. Small delay which was annoying. Seat was ok. Nice Lindt chocolate on landing.

Europe Economy Dusseldorf - Milan
Helpful?
Thank dudley8
Windsor, Canada
Level Contributor
1,422 reviews
587 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Airberlin left me with mixed feelings. First it is cheap, so it has a great advantage on that side. However, it seemed to me like a mediocre service airline. The leg space was a bit tight and the food & beverages were not free. The crew was cordial though. I think it is a convenient way of travel for within...

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Europe Economy Dusseldorf - Rome

Helpful?
Thank TheGlacierist
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was outstanding! Loved the service, the seats, the price! Thank you Airberlin for making our flight so memorable. Seats were comfortable for economy, but i can see if you are a large person then any seat on any airline other than 1st class will be uncomfortable. Hope to fly Airberlin on my next European trip. One thing though, at...

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International Economy Chicago - Rome

Helpful?
Thank Alma G
Dubai, United Arab Emirates
Level Contributor
51 reviews
7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Tried out the airline. Cramped seating and stern on the baggage allowance. The good thing is that follow the timing.

Europe Economy Bonn - Copenhagen
Helpful?
Thank Foodie0001
Dusseldorf
Level Contributor
111 reviews
87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I changed from Lufthansa-Eurowings to AirBerlin cause I feel a better timing at Palma-Airport. The staff is friendly, the A320 with sharklets new and I get an emergency row so I do not have problems with the legroom. They tell that AirBerlin will almost disappear from PMI so they pass their slots to Eurowings. A pitty, also for the well...

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Europe Economy Palma de Mallorca - Dusseldorf

Helpful?
Thank masmiguelDusseldorf
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

This airline nearly ruined our honeymoon because they managed to lose my wife's luggage, along with dozens of others on a 1.5hr route. When we landed in Florence, we waited along with 20 other people in the Lost and Found line only to find out that Air Berlin had left over 100 bags in Dusseldorf. Even after hearing that we...

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International Economy Boston - Florence

Helpful?
Thank Tony G
Geyserville, California
Level Contributor
8 reviews
10 helpful votes
4 of 5 stars Reviewed 1 week ago

Provided an excellent valued flight and service for the price. The initial flight was almost perfect except for the end portion from Dusseldorf to Milan Linate, the Linate ground crew, contracted people, were so dis-organized we waited for buses to get us from the plane to the actual terminal for well over 30 minutes, frankly they need to find a...

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International Business Class San Francisco - Milan

Helpful?
Thank GeyservilleMan
See travel tips for airlines
“Make sure to arrive on time”
 of 5 stars Foodie0001, 21 Sep 2016 | Read review
“I have priority boarding and a seat of my choice without an extra fee, by Oneworld”
 of 5 stars masmiguelDusseldorf, 20 Sep 2016 | Read review
“Check your marketing emails from them often, I originally booked an economy deal and they offered a Business Deal about 10 days later”
 of 5 stars GeyservilleMan, 18 Sep 2016 | Read review
“Bring your own entertainment”
 of 5 stars fcoya, 10 Sep 2016 | Read review
“Good budget airline”
 of 5 stars FredC586, 8 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About airberlin
Germany's second-largest airline, airberlin (AB) flies non-stop to more than 170 destinations, including 17 domestic destinations. Its international destinations include more than 40 countries in Europe, Africa, Asia and North America. The airline, which is part of the oneworld alliance, has hubs at Berlin Tegel Airport (TXL) and Düsseldorf Airport (DUS). Focus cities include Hamburg Airport (HAM), Munich Airport (MUC), Palma de Mallorca Airport (PMI) and Stuttgart Airport (STR). Most of its aircraft only have Economy Class seating, though some aircraft used for long-haul flights feature both Business Class and Economy Class cabins.
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