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airberlin


3.5 of 5 stars
1,135 Reviews
Headquarters: Saatwinkler Damm 42-43, 13627 Berlin Germany +49-030-3434-3434 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 219
    Excellent
  • 368
    Very good
  • 283
    Average
  • 134
    Poor
  • 131
    Terrible
Other Reviews Had Me Scared for No Reason

I read reviews about Air Berlin on Facebook (didnt come up on here when I initially searched for... read more

4 of 5 starsReviewed yesterday
RunNFly
,
Baltimore, Maryland
via mobile
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,135 Reviews from our TripAdvisor Community

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1,135 reviews from our community

Date | Rating
  • Chinese (Simplified) first
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  • Any
English first
Baltimore, Maryland
Level Contributor
35 reviews
9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I read reviews about Air Berlin on Facebook (didnt come up on here when I initially searched for it), but after I'd already booked the flight. If I could have, I would have canceled because of the reviews I'd read. I expected a terrible flight and to have my baggage show up at my final destination long after I'd landed...

More 
International Economy Abu Dhabi - New York City

Helpful?
Thank RunNFly
Germany
Level Contributor
25 reviews
13 helpful votes
3 of 5 stars Reviewed yesterday NEW

The flight was 1 hour delayed with departure, plane A321 13 years old, seats quite comfortable, we got offered one soft drink and sandwich free of charge. Not the best airline, but acceptable for less than 2 hours flight

Europe Economy Frankfurt - Palma de Mallorca
Helpful?
Thank Observer76
Singapore, Singapore
Level Contributor
417 reviews
92 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just a short flight for me to salzberg from berlin. Did not expect too much as it seed. To be a budget carrier. Check in and onboard services quick . Ok for short flights but longer haul could be an issue with no tv screens or more legroom

Europe Economy Berlin - Salzburg
Helpful?
Thank TrailsOfAnne
Abu Dhabi, United Arab Emirates
Level Contributor
85 reviews
8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After spending a hectic week in Germany, all I needed was a quiet flight back to Abu Dhabi. Air Berlin was able to provide that.

International Economy Dusseldorf - Abu Dhabi
Helpful?
Thank Carlo A
Petah Tiqwa, Israel
Level Contributor
32 reviews
3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we took the flight from tel aviv airport to berlin. short flight, beverly felt it, the flight attendants were nice and in general it was good

International Economy Tel Aviv - Berlin
Helpful?
Thank Elad A
Level Contributor
10 reviews
1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very good value. Significantly less then other major carriers. While the seating was tight, as other airlines are, the meals on board and service were very good. Overall, a good experience.

International Economy Bologna - Boston
Helpful?
Thank Anthony P
Chicago, Illinois
Level Contributor
17 reviews
13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Berlin Tegel is one of the worst airports I flew from/to. The opening of BER is overdue! The waiting area @TXL was ok - I didn't expect much to begin with. The security personnel was far from being friendly (my wife had issues with her breast pump) but we can't blame AB for that. The flight itself was ok -...

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Europe Economy Berlin - Helsinki

Helpful?
Thank KNobi83
Sudbury, Massachusetts
Level Contributor
12 reviews
3 of 5 stars Reviewed 6 days ago NEW

We had an extremely uncomfortable night flight to Germany owing to the appalling legroom - even my daughter couldn't get comfortable. The flight back was marginally better, but this might have been due to our low expectations and it being a daytime flight. The return flight was nearly 2 hours late departing and landing. The cabin service was not particularly...

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International Economy Boston - Dusseldorf

Helpful?
Thank Aidan P
Prague, Czech Republic
Level Contributor
21 reviews
13 helpful votes
4 of 5 stars Reviewed 1 week ago

I flew from prague to berlin (Small airplane) and then to abu dhábí (Large airplane). In large airplane is very little legroom. Service on board pleasant in both without any problem.

International Economy Prague - Abu Dhabi
Helpful?
Thank Michal G
Tallwood
Level Contributor
8 reviews
3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a code share with Etihad and I was impressed with the service as it was my first time with air Berlin. I will happily fly them again however the business class lounge while clean and well appointed is seriously lacking good food or service on the outbound flight😰

International Business Class Abu Dhabi - Dusseldorf
Helpful?
Thank Ian139
See travel tips for airlines
“if you want to get a place near the window, check in 24 hours a head in the airline web site”
 of 5 stars 250elada, 20 Aug 2016 | Read review
“Ask if they have Exit seats available.”
 of 5 stars anthonyp227, 19 Aug 2016 | Read review
“Pay for extra legroom unless you have had your legs amputated below the knee”
 of 5 stars 843aidanp, 18 Aug 2016 | Read review
“Ask for a window seat at the check in if you are willing to have one, or for a place at the emergency places if you need more legroom.”
 of 5 stars 106martinah, 14 Aug 2016 | Read review
“Choose other airline.”
 of 5 stars NatLit, 12 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About airberlin
Germany's second-largest airline, airberlin (AB) flies non-stop to more than 170 destinations, including 17 domestic destinations. Its international destinations include more than 40 countries in Europe, Africa, Asia and North America. The airline, which is part of the oneworld alliance, has hubs at Berlin Tegel Airport (TXL) and Düsseldorf Airport (DUS). Focus cities include Hamburg Airport (HAM), Munich Airport (MUC), Palma de Mallorca Airport (PMI) and Stuttgart Airport (STR). Most of its aircraft only have Economy Class seating, though some aircraft used for long-haul flights feature both Business Class and Economy Class cabins.
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