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Air France


3.5 of 5 stars
56 Reviews
Headquarters: 45 rue de Paris, 95 747 +33-36-54 Website

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Visitor rating
  • 14
    Excellent
  • 19
    Very good
  • 12
    Average
  • 5
    Poor
  • 6
    Terrible
It Was ok

The flight was ok, just that i didn't know any french and i would advisely tell the staff of air... read more

3 of 5 starsReviewed yesterday
κωνσταντινα Ν
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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56 Reviews from our TripAdvisor Community

Write a Review

56 reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Tel Aviv
Level Contributor
9 reviews
4 helpful votes
1 of 5 stars Reviewed yesterday NEW

Never,never, NEVER fly Air France !!! What a nightmare...which started at check in. After security check it took nearly one hour to get to the check in desk..a full plane with only two check in desks and staff that were surly and RUDE! On board we were served "breakfast" which was comprised of a stale croissant, a frozen solid roll...

More  International Economy

Helpful?
Thank avilan
Level Contributor
8 reviews
1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The flight was ok, just that i didn't know any french and i would advisely tell the staff of air france to speak slower in english and clearly so we non french speakers could understand your directions. It was a good flight very nice. The staff members were very kind. The tickets were pretty good in price. The food was...

More  Europe Economy

Helpful?
Thank κωνσταντινα Ν
Level Contributor
6 reviews
3 of 5 stars Reviewed yesterday NEW

Alright, first thing's first. I'm alive. And I praise all the pilots that assured me of my safety and the remaining mental health of my family. Also, many thanks to the people who correctly constructed the plane and also the workers making sure they are working properly. Thank you, you are great people. This review will be focused on the...

More  International Economy

Helpful?
Thank Marina B
Jakarta, Indonesia
Level Contributor
11 reviews
4 of 5 stars Reviewed yesterday NEW

May be I am the only passenger who didnt get meal on board. I know it's just a short flight (less than two hours) but I don't know why stewardess didn't drop me meal. She did to people around me. Big question?

Southeast Asia Economy

Review collected in partnership with Skiddoo

Helpful?
Thank dammer_indonesia
Secunda, South Africa
Level Contributor
44 reviews
4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The seats in the plane were terrible. I had barely any legroom and my back and neck hurt. The food were very rich and I felt sick from it. On the other hand the staff were very friendly and helpful. The flights were also relatively cheap.

International Economy
Helpful?
Thank Anny505
Miami, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very pleasant flight attendants and great customer service. The airplane was clean as well as the bathrooms. Great choice of entertainment. Would highly recommend the airline.

International Economy
Helpful?
Thank mari303x
London, United Kingdom
Level Contributor
156 reviews
108 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The main language is obviously French, but most things we're translated into understandable English. Although the flight departed at 1130pm, within 30 minutes we were served an excellent 4 course meal. Unfortunately because of the time of day we couldn't do proper justice to it! Wines and champagne also excellent. We had a very comfortable night in a flat bed.

International Business Class
Helpful?
1 Thank global-traveller48
Mumbai (Bombay), India
Level Contributor
12 reviews
4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Seats - Seat dirty / very less legroom In flight entertainment - Screen too smalls. Not much choices for Indian travelers to view. Food - food from CDG to Lima was not good at all, however on the return was ok. Baggage - On arrival at Paris my baggage was lost for which I had paid extra as it was...

More  International Economy

Helpful?
Thank fernandessharon08
County Cork, Ireland
Level Contributor
37 reviews
3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very friendly staff and food is great. I even ask to change seat and they said no problem. Smooth travel. I have problem with my name on the ticket, called call center no help, and asking for extra charge. Went to the check in booth, no questions asked, issued boarding pass without any problems or extra charge. great customer service....

More  Europe Economy

Helpful?
Thank Rama D
Warrington, United Kingdom
Level Contributor
6 reviews
1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Flew from france CDG air port , plane delayed , but the staff were great ... handed out meals and drinks , kept us informed as it was very later for the conection to Johannesberg . Over all I enjoyed flying on A380 DBL. decker .

International Economy
Helpful?
Thank martinE6628JI
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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