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Air France


13,984 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,984 Reviews from our TripAdvisor Community

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13,984 reviews from our community

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Showing 4,488: English reviews
Cluj-Napoca, Romania
Level 6 Contributor
94 reviews
26 helpful votes
Reviewed yesterday
NEW

Good experience, flight departed a bit late, but arrived on time. The pilot took a longer path so we would avoid turbulances, which was a good choice! good job, AF!

International Economy Atlanta - Paris
Helpful?
Thank AlinF868
2 reviews
Reviewed yesterday
NEW
via mobile

Most interesting flight safety video I have seen so far. Overall service was ok. Breakfast onboard was good esp the pancakes. Lunch/dinner was normal. Dislike the appetisers/salad. They were too sourish for me. Movie selection was quite limited though. Like the idea of self service snack bar at the gallery.

International Economy Singapore - Paris
Helpful?
Thank Josee_TTT
San Francisco, California
Level 2 Contributor
9 reviews
Reviewed yesterday
NEW

Air France provides a superior premium economy experience with good food, beverage and service. It provides very good connections to Italy which is where I fly most.

International Premium Economy Paris - San Francisco
Helpful?
Thank jeffreycL4151QB
Kroonstad, South Africa
Level 5 Contributor
68 reviews
26 helpful votes
Reviewed yesterday
NEW
via mobile

We flied via Paris on the A380. We were warned in time of any turbulences. The food was the best we ever had on a flight. The French chanpagne was a nice touch. Landed 10 minutes before the sceduled time at CDG airport which made our 1 hour 40 minute tranfer time almost an hour. We were well in time...

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International Economy Johannesburg - Venice

Helpful?
Thank 61Riana
Oslo, Norway
Level 6 Contributor
171 reviews
56 helpful votes
Reviewed yesterday
NEW

Everything went well. The check-in was smooth. The lounge was simple, but good. The seat from BA to Paris was the type that I prefer, a diagonal bed from the window to the aisle. The food was excellent. I got seven to eight hours of sleep. The connection in Paris went well, and i arrived home in Oslo with my...

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International Business Class Buenos Aires - Oslo

Helpful?
Thank Oystein N
Province Of Barcelona, Spain
Level 5 Contributor
39 reviews
17 helpful votes
Reviewed yesterday
NEW

Poor service on board, aircraft uncomfortable and customer service not quite good. I will try to avoid Air France unless my destination are not offered by other companies.

International Economy Barcelona - Havana
Helpful?
Thank IMG88
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

We have booked a seat with extra space for feet on the emergency exit. It was the best choice we had but the seats could be wider as the tv is coming out from the seat, making the available space limited. The food was very nice and the flight was pleasant. We had a 1.30 hrs delay but I am...

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International Premium Economy Havana - Paris

Helpful?
Thank Pantelis K
Level 3 Contributor
14 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

We booked our flight in advance cuz we were trying to get, a good deal for this time of the year. We received emails from orbitz letting us know that the flight times had changed. Really no big deal. Forget about anything you might experienced before! The service was impeccable, everyone was super nice a pleasant. The food was great(...

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International Economy New York City - Paris

Helpful?
Thank LollaNYC
Rio de Janeiro, RJ
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Airline is usually but the earphones were not working in my last trip from Rio to Paris in business class.

International Business Class Rio de Janeiro - Paris
Helpful?
Thank Ney B
Northants
Level 6 Contributor
118 reviews
39 helpful votes
Reviewed 2 days ago
NEW

Check-in operator was more interested in talking to his mates than checking me in. He forgot to put a priority label on my bag. I checked that he had checked the bags through to Heathrow. Lounge in Madagascar was very ordinary and did not have toilets - we had to go out of the lounge and use the toilets for...

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International Business Class Antananarivo - London

Helpful?
Thank SaveTigerNorthants
See travel tips for airlines
“use another airline for Japan”
johnsalford, 8 Dec 2017 | Read review
“Don't have big expectations”
400Tourist400, 8 Dec 2017 | Read review
“If you do not want to pay for the "seat-choice", check in as soon as possible (about 30 hours before departure it is possible)”
ktgy, 7 Dec 2017 | Read review
“My only regret is that Pets are no longer accepted in cabin in Business. Try to check for lower prices on certain days as it is worth it!”
KimHurt2017, 7 Dec 2017 | Read review
“Don't expect more than a bellow mediocre and uncomfortable transport with rude attendants (very few exceptions).”
gingerfe, 7 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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