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Air France


18,956 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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18,956 Reviews from our TripAdvisor Community

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18,956 reviews from our community

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Showing 6,119: English reviews
Craiova, Romania
Level 5 Contributor
38 reviews
5 helpful votes
Reviewed yesterday
NEW

I had the pleasure of flying with Air France. It was a pleasure. Airplanes with modern facilities. Comfortable places. Very good pilots. Stewardes very kind and polite, with exemplary behavior. Very good food and drink on board. Next time you can take more Bordeaux wines .....? I joked ....! I'll fly anytime with you !!!

International Economy Montreal - Paris
Helpful?
Thank baciucarmaciu
San Marcos, Texas
Level 4 Contributor
30 reviews
3 helpful votes
Reviewed yesterday
NEW

Moon is suppose to be an off shoot of AirFrance. However this airline has many problems! First the seats feel like they use cardboard for padding. These are the thinnest seats I ever experienced. The screen was falling apart and their was hardly room to breathe. All airlines are scrimping on their seats but this was a new low. The...

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International Economy Paris - Cape Town Central

Helpful?
Thank IUAcctProf
Peterborough, Canada
Level 4 Contributor
35 reviews
15 helpful votes
Reviewed yesterday
NEW

Finished a Viking River Cruise. 64 people checking in for two Air France flights. We arrived at 3:30 am - flights at 5:45 am to Amsterdam & 6:10 am to Paris. Only 4 check-in desks open and two are for Sky Priority. At 4:30 am they open more check-in desks. Viking rep convinces the Air France Supervisor to dedicate one...

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Europe Economy Moscow - Paris

Helpful?
Thank Pauline O
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Flew Air France for the first time. Decided to treat myself with premium economy which was good however I booked my ticket online chose the first row in premium economy however ended up in the third row so a bit disappointed. Service was very friendly however the flight was delayed for a few hours so when they started service they...

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International Premium Economy Toronto - Paris

Helpful?
Thank Ronald P
London, United Kingdom
Level 4 Contributor
22 reviews
3 helpful votes
Reviewed yesterday
NEW

For my Montreal Trip from London I took KLM to go and AF to come back. After a wonderful service at KLM I had high expectations to AF which was one of my favorite airline before, because of tasting the fantastic french cuisine and wines. Instead of this I received as follows. No aperitif service any more. For some reason...

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International Economy Montreal - Paris

Helpful?
Thank 39csabab
Milwaukee, Wisconsin
Level 6 Contributor
146 reviews
29 helpful votes
Reviewed yesterday
NEW

I recently took Air France flight 137 non-stop from Chicago O’Hare to Paris CDG in business class. The check-in at the International Terminal was quick and efficient. When I got to the lounge it was packed!! Almost impossible to find a seat at 1:00pm. I finally got a seat and went to check out the food and drinks. There was...

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International Business Class Chicago - Paris

Helpful?
Thank Jim and Delmy G
Luanda, Angola
Level 6 Contributor
109 reviews
51 helpful votes
Reviewed yesterday
NEW

What a pleasant surprise! Great staff, great food, great wine, great crew always offer a smile. AirFrance - Thank you

International Premium Economy Luanda - Paris
Helpful?
Thank ANGOLIX
Level 4 Contributor
42 reviews
2 helpful votes
Reviewed yesterday
NEW

There is nothing special about this airline. Just a regular airline service / food - not much to differentiate from other airlines. You still have to pay extra for extra leg room / wifi

International Economy Rome - Toronto
Helpful?
Thank Rey R
Carrollton, Georgia
1 review
Reviewed yesterday
NEW

Actual flight was great with outstanding service. However their customer service is virtually non-existent. When I went online to pr8nt my boarding pass I made a keying error and selected extra baggage. I immediately called AF customer service and they said I had to fill out a form online to reverse the charge. I did so, I haven’t received the...

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International Economy Paris - Atlanta

Helpful?
Thank leelay2n
Level 4 Contributor
25 reviews
1 helpful vote
Reviewed yesterday
NEW

Excellent service and tasty Indian vegetarian food. Kanjivaram idlis and vada for breakfast. I was full even before I got off the plane to head to the AF lounge in Paris while waiting for my connecting flight.

International Business Class Bengaluru - Paris
Helpful?
Thank Kirikera
See travel tips for airlines
“I could not click on the categories above but they all would be a 0 or 1.”
IUAcctProf, 19 Jun 2018 | Read review
“Arrive early to check-in with Air France.”
899paulineo, 19 Jun 2018 | Read review
“Aisle seat on the exit row is always a good seat on Air France - loads of legroom”
petermR122HV, 18 Jun 2018 | Read review
“Do not fly this airline”
DebuP, 18 Jun 2018 | Read review
“Pay the extra for premium economy, it's worth it on long international flights.”
steveng214, 18 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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