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Air France


22,822 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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22,822 Reviews from our TripAdvisor Community

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22,822 reviews from our community

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Showing 7,595: English reviews
Rochester, New York
2 reviews
2 helpful votes
Reviewed today
NEW

JFK to CDG (Paris) seats felt like sitting on unpadded plywood -- terrible & painful. Paris to Bordeaux aboard a different smaller Air France plane was comfortable.

International Economy New York City - Paris
Helpful?
Thank Dan W
Birmingham, United Kingdom
Level 3 Contributor
19 reviews
5 helpful votes
Reviewed today
NEW

I am constantly amazed with the service offered by Air France. I have mobility problems and use their Saphir service which I would rate at 9/10. The AF staff is helpful and smiling, it is a pleasure to fly with AF.

Europe Economy Paris - Birmingham
Helpful?
Thank marilouBirmingham
Bengaluru, India
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed today
NEW

AF use 15 years old Airbus 330-200 flight to Bangalore where no modification has been done yet. The screens are so bad that you can't see any clear image at it. Seats are ok, but few seats have push back issues. Service was nice and it was on time as well. But comparing the economy class of any other airlines,...

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International Economy Paris - Bengaluru

Helpful?
Thank Soham M
Kuwait City, Kuwait
Level 5 Contributor
62 reviews
8 helpful votes
Reviewed yesterday
NEW

It was a short trip from Paris, France to Basel, Switzerland (back and forth). It was a nice trip. Cabin crew were helpful. we got a biscuit and tea meal. everything was ok.

Europe Economy Paris - Basel
Helpful?
Thank NadierMady
Pretoria, South Africa
Level 3 Contributor
13 reviews
Reviewed yesterday
NEW

the flight is very clean as well as its bathroom, enough space to stretch the feet, good food drinks

International Economy Johannesburg - Amsterdam
Helpful?
Thank malapanep
San Jose, California
Level 5 Contributor
98 reviews
22 helpful votes
Reviewed yesterday
NEW

The seat was very comfortable, the crew was very friendly, and the food was great! The flight took off a little late but arrived an hour early!

International Business Class Tel Aviv - San Francisco
Helpful?
Thank Pharon L
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW
via mobile

One of the best flight i ever had ,the personal was great,the food was pretty good too . I really recomend it

International Economy Naples - Atlanta
Helpful?
Thank Laura J
Level 5 Contributor
47 reviews
15 helpful votes
Reviewed yesterday
NEW

Very good service, a lot of comfort, food was excellent, I really recommend Air France, a lot better than KLM which is the same group...

International Economy Paris - Miami
Helpful?
Thank 249vincentp
Arlington, Texas
Level 5 Contributor
42 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

I’ll start with how small the seats are and how they’ve attempted to maximize the amount of passengers while minimizing passenger comfort. The seats are very cramped and when reclined it’s almost unbearable for the person behind you. Their Airbus A330 seems old and could definitely use some updates. There are no power outlets in economy and the TV’s have...

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International Economy Houston - Paris

Helpful?
Thank renai0412
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

I really appreciate that, even if the flight was 30 minutes delayed, the pilot managed to get to Paris in time. The staff gave us a snack and a beverage, although the flight lasted just 1h.

Domestic Economy Montpellier - Paris
Helpful?
Thank Roxana Nicoleta V
See travel tips for airlines
“My body cream not even a lotion and my stomach medication was taken at check in at Paris the lady there was very rude.”
malapanep, 12 Nov 2018 | Read review
“Pay attention when buying the flight ticket, because sometimes the flights are operated by HOP!”
roxananicoletav, 12 Nov 2018 | Read review
“Air France allows two checked bags with Premium Economy so consider checking your carry on. It is marvelous boarding unencumbered.”
Capnhi9er, 10 Nov 2018 | Read review
“Premium Economy is worth the extra fare. Just realize that it comes with priority boarding so don't go through the normal lines.”
Capnhi9er, 10 Nov 2018 | Read review
“Avoid Air France and their partner airlines. It would seem they are all equally appalling at customer service”
monsta62, 10 Nov 2018 | Read review
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About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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