We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air France


24,219 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

24,219 Reviews from our TripAdvisor Community

Write a Review

24,219 reviews from our community

Filter reviews by popular destinations:
All reviews Paris New York City Los Angeles Sao Paulo Havana Marseille San Francisco Buenos Aires Nice Rome Rio de Janeiro Pointe-a-Pitre Johannesburg Montreal
Traveller rating
Cabin
  • (5,305)
  • (1,150)
  • (1,531)
  • (115)
Route
  • (6,285)
  • (1,596)
  • (188)
  • (19)
  • (8)
  • More
Language
  • More
Showing 8,113: English reviews
Durham, United Kingdom
Level 6 Contributor
184 reviews
109 helpful votes
Reviewed today
NEW
via mobile

The short flight from Paris to Newcastle was an absolute delight . Although only a small plane with 2 stewardesses it was a delightful journey. There was plenty of legroom , comfortable seats and very pleasant staff including the captain and co pilot . The snack was tasty. The information given by the captain was relevant and sincere . A...

Date of travel: January 2019
More 
Europe Economy Paris - Newcastle upon Tyne

Helpful?
Thank Barbara S
Vendee, France
Level 2 Contributor
9 reviews
Reviewed today
NEW

Good flight, left on time, comfortable seats, good service steward and stewardesses good service, in flight entertainment excellent, overall very happy with flight.

Date of travel: November 2018
International Economy Paris - Miami
Helpful?
Thank lizlapsley
Sydney, Australia
Level 4 Contributor
39 reviews
12 helpful votes
Reviewed today
NEW

The noisiest Dreamliner I ever got onto, the usual unmanaged kids, why do parents think it's OK to let them scream and carry on, they should have a closed off section for families with infants. Flight was OK, food and beverages were fine, snacks were dried biscuits, hardly upto scratch. I know its AF but way too much French TV...

Date of travel: January 2019
More 
International Economy Paris - Guangzhou

Helpful?
Thank michaelmG3883GB
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed today
NEW
via mobile

Coming back from France to LAX on New Year’s Eve day was a great decision. Not only was there a party atmosphere on the plane but it seemed fairly empty. Air France had the champagne flowing. Arriving at Tom Bradly on this day was so easy. From landing to getting in my car took 30 minutes. A record for international...

Date of travel: December 2018
More 
International Business Class Los Angeles - Lyon

Helpful?
Thank chezml
Gothenburg, Sweden
Level 1 Contributor
4 reviews
5 helpful votes
Reviewed today
NEW

I can't recall anything. Everything was so standard, nothing particularly good, but nothing particularly bad neither. But there was no delay, which was good.

Date of travel: August 2018
International Economy Gothenburg - Rabat
Helpful?
Thank Yasuko M
imahomebody
Level 4 Contributor
24 reviews
3 helpful votes
Reviewed today
NEW

We all know that long haul economy flights are not much fun. If you have to travel economy I would recommend Air France. Though service seems to have declined a bit from a year ago it was much better than the airline that shall remain nameless that took me to London. Treat the staff kindly and they will work hard...

Date of travel: December 2018
More 
International Economy Paris - Los Angeles

Helpful?
Thank imahomebody
1 review
Reviewed today
NEW
via mobile

I am travelled with many airlines, including BA, Emirates, Air Canada and Lufthansa. However never had to spend so much of my effort and time to update my food preferences for my flights from regularly offered Hindu meals to Indian Vegetarian meal. The pain began when I dropped email to change my food preference and even after acknowledging my request...

Date of travel: January 2019
More 
International Premium Economy New Delhi - Seattle

Helpful?
Thank Tushar J
Sutton Coldfield, United Kingdom
Level 6 Contributor
1,931 reviews
318 helpful votes
Reviewed today
NEW

Flight departed and arrived on time. Nice sandwiched served from friendly and efficient staff. Bag took 30 minutes to collect which is annoying

Date of travel: January 2019
Europe Economy Paris - Copenhagen
Helpful?
Thank N8699PYpeterw
More ▾
Sutton Coldfield, United Kingdom
Level 6 Contributor
1,931 reviews
318 helpful votes
Reviewed today
NEW

Great flight with excellent check in and boarding. Comfy seat and good legroom for a short flight. Arrived 20 minutes early which is great when you have a transfer. Croissant and drink served

Date of travel: January 2019
Europe Economy Birmingham - Paris
Helpful?
Thank N8699PYpeterw
More ▾
Auckland, New Zealand
Level 4 Contributor
33 reviews
12 helpful votes
Reviewed yesterday
NEW

We deliberately selected Air France rather than one of the budget airlines to avoid this problem. They had overbooked the flight by nearly a dozen passengers.

Date of travel: February 2018
Domestic Economy Paris - Nice
Helpful?
Thank Cornell V
See travel tips for airlines
“Avoid Charles De Gaulle airport as if it has the plague”
RichardCThomas, 14 Jan 2019 | Read review
“Don't fly AirFrance if you have other options.”
fmg228, 14 Jan 2019 | Read review
“Make sure you do not pay too much.”
stephanverdoold, 13 Jan 2019 | Read review
“get the Air France App”
kanamullen, 13 Jan 2019 | Read review
“Book in advance and advise Airlines if a passenger has a disability.”
TRAVELTHEGLOBE123, 12 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

3,406 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3406)
Viewed
Food and Drink (616)
Viewed
Cabin (226)
Viewed
View from Window (277)
Viewed
Seat (260)
Viewed
Onboard Feature (172)
Viewed
Airport (444)
Viewed
Airline Lounge (115)
Viewed
Our fleet (50)
Viewed
Other (1246)