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Air France


21,518 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,518 Reviews from our TripAdvisor Community

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21,518 reviews from our community

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Showing 7,083: English reviews
Downers Grove, Illinois
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed today
NEW

Air France Premium Economy was very nice. If you can’t fly business class, this is certainly your best option. The food was tasty. You were given a menu from which to choose one of two entree items. The seats were not all that comfortable — then again what airline seats are — but at least they are more generous than...

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International Premium Economy Chicago - Amsterdam

Helpful?
Thank mgogola
Level 3 Contributor
6 reviews
1 helpful vote
Reviewed today
NEW
via mobile

The flight itself nas nothing to report about. Bit it got delayed more than 3 hours and some people from the staff were not polite or really knew and understood what was going on.

International Economy Paris - Rio de Janeiro
Helpful?
Thank Luis D
Perth, Australia
2 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Air France delivered the worst flight experience I've had. Our departure from Heathrow was delayed by weather, but no ground staff were available to get any information from. At Paris CDG we missed our connecting flight because instead of meeting on diembarkation and helping us through to our plane, we were directed to a queue. We reached the front of...

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International Economy Perth - Paris

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Thank tarzibumbles
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed today
NEW

No sooner had the wheels lifted -- champagne was served. Delicious dinner and two bottles of wine!Charming and helpful flight attendants:)

International Economy Paris - Atlanta
Helpful?
Thank Rosa G
Pleasanton, California
Level 5 Contributor
80 reviews
14 helpful votes
Reviewed today
NEW
via mobile

We have flown Air France numerous times and have no complaints. From check in to boarding, in flight food and entertainment, on flight personnel, they are great. One hint. We fly economy so we pay a small fee to either get the front row by the exits or we take the double seats in the back. This makes the flight...

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International Economy San Francisco - Paris

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Thank Mark S
Houston, Texas
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed today
NEW

We were Involuntarily downgraded from our paid seats in Premium Economy to Economy. We purchased Premium Economy because I am tall and need the extra room on a long flight. Air France never communicated they were downgrading us until we arrived at the gate in Paris for our flight to Houston. In addition, transitting through Charles DeGaulle airport is a...

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International Premium Economy Budapest - Houston

Helpful?
Thank Charlie J
Sacramento, United States
Level 5 Contributor
45 reviews
15 helpful votes
Reviewed today
NEW

I had spent the better part of the 1990s flying from her to there, so my memories of air travel were pleasant. I did, however, take a trip three months after 9/11 and my flight days ended abruptly. Since well over a decade had passed, and company consolidations had thinned the flying field, it was time to use air services...

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International Premium Economy Atlanta - Paris

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Thank Nathaniel N
Ann Arbor, Michigan
Level 4 Contributor
39 reviews
5 helpful votes
Reviewed today
NEW

Very fast checking in, friendly boarding, good food, excellent service on board. we enjoyed this flight

International Economy Amman - Paris
Helpful?
Thank sergeic21
Level 3 Contributor
12 reviews
18 helpful votes
Reviewed today
NEW
via mobile

Every person who we spoke to about our travels plans were freaking us out. Saying we shouldnt have booked with a european company. But we ahould have booked with middle eastern company instead. All staff from checking in... to the air hostesses were amazing. Superb. Friendly. At check in i was a bit over weight in suitcases. The staff didnt...

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International Economy Manchester - Mumbai

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1 Thank Farhana M
Tamworth, United Kingdom
Level 4 Contributor
26 reviews
21 helpful votes
Reviewed today
NEW
via mobile

We flew with Air France for our holiday to Disneyland Paris. We had all paid for hand luggage only but the staff were kind enough to allow some of our party to store their wheeled cases in the hold. This was due to space being available in the hold on this particular flight. It was kindly allowed on the return...

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Europe Economy Birmingham - Paris

Helpful?
Thank Dean F
See travel tips for airlines
“Avoid CDG airport if you are transiting through Paris.”
846charlesj, 18 Sep 2018 | Read review
“Pay for an upgrade, pray for good health.”
M4718SSsusanc, 18 Sep 2018 | Read review
“If on business class, avoid row “f” ( seat configuration is 2-3-2). You really want to avoid that central seat.”
EduardoT752, 18 Sep 2018 | Read review
“We called to arrange seating. Agent was very helpful. Connecting fligh to Barcelona t on JOON airline was a good bargain. Book early.”
ssfromss, 18 Sep 2018 | Read review
“Our friend flew 1st Class and we were more comfortable than they were.”
kellymmetzler, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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