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Air Europa


5,889 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,889 Reviews from our TripAdvisor Community

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5,889 reviews from our community

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Showing 940: English reviews
Level 5 Contributor
97 reviews
39 helpful votes
Reviewed today
NEW

Was supposed to fly LOT airlines from Budapest to chicago on Dreamliner business class. However there was plane change and LOT put us on Air Europa flight which was Airbus A332. Overall the dreamliner business class is better because the seats are completely flat for sleeping. But even so , the Air Europa experience was not all that good. In...

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International Business Class Budapest - Chicago

Helpful?
Thank Prasad W
2 reviews
Reviewed today
NEW

The ground crew were esceptionally friendly and helpfull, and the flight attendants were warm, welcoming, efficient and outstandingly attentive, we had a very pleasant flight both to Madrid and back

International Economy Tel Aviv - Madrid
Helpful?
Thank Michel S
London, United Kingdom
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW

Air Europa’s customer service is a money-stealing scheme. To change the dates of 2 flight tickets, I had to spend no less than £39 (45ish euros) on what turned out to be the most expensive phone service I have ever used in my entire life. For that same amount of money, I could have bought for example one of their...

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International Economy London - Salvador

Helpful?
Thank lulasuassuna
Ponte Vedra Beach, Florida
Level 6 Contributor
244 reviews
86 helpful votes
Reviewed yesterday
NEW
via mobile

If Air Europa Airlines is an option, book your flight and you won’t be disappointed. Great service from check-in, gate agent, and flight attendants. Plane was clean with comfortable seats. Flight departed on time and arrived a few minutes early. Grabbing our baggage was quick & easy and we’d fly this airline again.

Domestic Business Class Tenerife - Madrid
Helpful?
Thank ShermanSUV
Haywards Heath, United Kingdom
Level 3 Contributor
23 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Very easy to book, manage online check in, add extra bags, choose seats. Bag drop of at the airport was quick and well managed and the flight staff were all polite. On time departure and early arrival, great!

Europe Economy London - Madrid
Helpful?
Thank Beckslovestravel
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW
via mobile

Was a bit nervous to fly after reading reviews however the flight was absolutely fine. Food wasn’t fab but it wasn’t necessary on only a 4 hour flight anyway. Staff are Spanish yet cater well for English customers speaking very good English, they’re also very relaxed and polite throughout the flight :)

Europe Economy Doncaster - Tenerife
Helpful?
Thank Mollie X
London, United Kingdom
Level 3 Contributor
15 reviews
11 helpful votes
Reviewed 3 days ago
NEW
via mobile

I flew with Air Europa for the first time and I can clearly say what a wonderful experience. The cabin crew were excellent and they made sure that 10 hour flight was comfortable. I had an accident in Dominican Republic and had to fly my leg raised. Cabin crew gave up on their allocated seat to ensure that I flew...

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International Economy Punta Cana - Madrid

Helpful?
Thank evrim6
Santiago de los Caballeros, Dominican Republic
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed 4 days ago
NEW

The flight was terrible. It was a long flight - 9 hours. It was overbooked and there were people everywhete. The food was bad and the movies they had were old. The service was bad, I think because the had too many people. On the other hand, the flight was on time for both departure and landing.

International Economy Madrid - Santo Domingo
Helpful?
Thank Brenda V
San Juan, Puerto Rico
Level 3 Contributor
11 reviews
Reviewed 4 days ago
NEW
via mobile

My flight from Madrid to San Juan was cancelled. Flight UX011 which was scheduled to depart Madrid on August 5, 2018 was cancelled 1 month before and we were obligated to choose a flight from Madrid to either JFK or MIA, without being reimbursed for the flight from JFK or MIA back to SJU. The reason is that they will...

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International Economy San Juan - Madrid

Helpful?
Thank Rafael H
Houston, Texas
Level 3 Contributor
10 reviews
7 helpful votes
Reviewed 4 days ago
NEW

This was allegedly a First Class ticket that I bought but first class is a big joke on the airline. Like I think it's intentionally a joke. The plane was basically a salvaged Southwest Airlines 737, and the "First Class" seats were still a row of three coach seats, but the one in the middle was changed into a tray....

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Europe Business Class Paris - Malaga

Helpful?
Thank Benton L
See travel tips for airlines
“If you need special meal (vegeterian etc) confirm again and again . Get your own entertainment.”
372prasadw, 20 Aug 2018 | Read review
“never hesitate to book Air Europa”
michelsU3031KW, 20 Aug 2018 | Read review
“Fly this airline if you have no other non-stop choice. If you have any other choice at all though, pick that other choice, whatever it is”
bentonl2016, 16 Aug 2018 | Read review
“when you check your bags do the automated check in and don't go to the desk where she can scutinize your carry on baggage”
heidilN2798NE, 15 Aug 2018 | Read review
“Check what type of aircraft they fly on your selected route prior to booking and decide upon this as well, for long haul flights.”
994flaviat, 14 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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