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Air Canada

3.5 of 5 bubbles
4,251 Reviews
Headquarters: 7373 Boulevard de la Cote-Vertu Ouest, Montreal, Quebec H4S 1Z3 Canada +1-888-247-2262 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 877
  • 1378
    Very good
  • 945
  • 521
  • 530
Confortable flight on time

Check in Was fast and efficient, flight was smooth, service on board as well. No delays we actually... read more

4 of 5 bubblesReviewed yesterday
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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4,251 Reviews from our TripAdvisor Community

Write a Review

4,251 reviews from our community

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English first
2 reviews
4 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Flight was to leave at 5:30 AM and we boarded our flight but within 15 minutes were asked to disembark as they had a problem. Had to have maintenance crew come in from Halifax which wouldn't be here until 9:30 to look at plane. Pilot coming off duty stated it was his 3rd flight cancelled because of maintenance issues. Never...

Domestic Economy Sydney - Toronto

Thank Donnaghill
Level Contributor
79 reviews
39 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Check in Was fast and efficient, flight was smooth, service on board as well. No delays we actually arrived à little ahead of time.

Domestic Economy Toronto - Montreal
Thank PanchitoMontreal
2 reviews
4 of 5 bubbles Reviewed yesterday NEW

My experience with Air Canada from London to Cuba via Toronto comes out in the boxes as average, but for overall OK experience it scored well. There was a five hour wait in Toronto each way which was a bore, and you could say the worst aspect of this lengthy trip But that was not Air Canada's fault, it's one...

International Economy London - Havana

Thank Stella G
Level Contributor
124 reviews
63 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

Upgraded to business so I could catch up on missed sleep. Staff was excellent, check in was smooth (although gate C47 in Vancouver feels more like a cattle gathering place...not enough space for passengers of a bigger plane!). But the interior of this Airbus 330 leaves room for improvement. The plane interior was not clean, three were stains from food...

Domestic Business Class Vancouver - Montreal

Thank drpetr
Ottawa, Canada
Level Contributor
31 reviews
18 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

We flew into Ottawa from Athens last night and I just have to say that Air Canada has provided a great level of safety in its pilots and technical staff, but my God the service is so poor. It is not the fault of the cabin stewards, but rather the company policy. Cramped seating, lack of meals and a general...

International Economy London - Ottawa

Thank sue L
Level Contributor
11 reviews
3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I got an amazingly cheap deal, especially for a 14hour flight total. The online checkin was very handy too. Overall, I had no problem. I would definitely recommend it and consider using the airline again should I go back to Canada.

International Economy Sao Paulo - Vancouver
Thank FabiolaBrasil
Level Contributor
228 reviews
123 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Fly with them many many times both local and international and am happy with the Service. Our last flight was on time, good value and comfortable. Staff were friendly and check in easy. Usually fly with carry on and never have an issue with them ....now that I collect aeroplane miles I am more loyal.

Domestic Economy Calgary - Halifax
Thank easterntreker
Moncton, Canada
Level Contributor
34 reviews
3 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Our flight from Moncton to Toronto and the flight home from Montreal to Moncton were not too bad. The flight is short and there is ample leg space especially if you get an aisle seat. However, the flight from Toronto to Las Vegas and from Las Vegas to Montreal was terrible. Super uncomfortable seats. You pretty much have to be...

USA Economy Moncton - Las Vegas

Thank CalebElliott
Level Contributor
7 reviews
3 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Arrived on time from Venice, Italy to Toronto. Flight had no movie monitors. Upon arrival went through the usual security checkpoints, Customs, and general bureaucracy but those in charge seemed like they didn't know what they were doing. Airport seemed under construction. Our "gates" were relegated to what looked like the basement of a Social Security Administration building with a...

International Economy Venice - Cleveland

Thank Lisa M
Alberta, Canada
Level Contributor
7 reviews
4 of 5 bubbles Reviewed yesterday NEW

I was really concerned about the length of this flight and not having a whole lot of leg room but we were quite comfortable. There were plenty of movies and games to keep us occupied. Two meals were served on this fight that were pretty good considering it was flight food :). We departed on time and arrived on schedule....

International Economy Vancouver - Tokyo

Thank chardraper1
See travel tips for airlines
“call the airline to check for cheap flights”
 of 5 bubbles FabiolaBrasil, 23 Oct 2016 | Read review
“Check in online and pick your seat free.”
 of 5 bubbles easterntreker, 23 Oct 2016 | Read review
“I would only recommend this airline if you can afford business class.”
 of 5 bubbles CalebElliott, 23 Oct 2016 | Read review
“For international flights, bring your own entertainment as there may be no movie options, and bring snacks!”
 of 5 bubbles D3342ISlisam, 23 Oct 2016 | Read review
“select your seats during reservation”
 of 5 bubbles michelkaldas, 21 Oct 2016 | Read review
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About Air Canada
Air Canada (AC) is the largest airline based in Canada and the country's national flag carrier. With hubs at Calgary International Airport (YYC), Montréal–Pierre Elliott Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ) and Vancouver International Airport (YVR), the airline flies to 21 domestic destinations and 81 international cities in North America, South America, Europe, Asia and Oceania. Including regional partners, Air Canada flies more than 180 destinations in 46 countries and five continents. On most flights, the airline offers Economy and Business Class service. Some long-haul international routes also include Premium Economy Class service.

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