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Air Canada


13,978 reviews
Headquarters: 7373 Boulevard de la Cote-Vertu Ouest, Montreal, Quebec H4S 1Z3 Canada +1-888-247-2262 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,978 Reviews from our TripAdvisor Community

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13,978 reviews from our community

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Showing 11,626: English reviews
Naples, Italy
Level 2 Contributor
6 reviews
Reviewed today
NEW
via mobile

We've been flying with Air Canada on a B737 Max for the first time. My partner and I work in aviation so we were kind of expecting a long uncomfortable flight in that plane. But not at all! First of all the seats, they were comfy leather , Plenty of space for legs, touch screen tablet behind the headrest of...

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International Economy St. John's - London

Helpful?
Thank kekkamaio
Adelaide, Australia
Level 6 Contributor
204 reviews
18 helpful votes
Reviewed yesterday
NEW

Efficient check-in. Friendly, helpful service with a smile. Reasonably comfortable seats. Attentive service in the air. Recommended.

International Economy Hong Kong - Vancouver
Helpful?
Thank daf57
Seattle, Washington
Level 4 Contributor
33 reviews
17 helpful votes
Reviewed yesterday
NEW

This flight was one of the best of my life on one of the best aircraft ever designed. Our Boeing 787-9 was quieter, roomier, and much more relaxing than any other long-haul aircraft I've ever flown on. The color scheme in the cabin is calming and quintessentially Canadian. But the aircraft is only as good as the cabin crew. The...

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International Economy Vancouver - Tokyo

Helpful?
Thank Joelle E
Prince George, Canada
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed yesterday
NEW

The plane had a mechanical issue while in flight....but the pilot was very calm and reassuring....even when we landed and were surrounded by emergency vehicles!

Domestic Economy Prince George - Vancouver
Helpful?
Thank lkkelley2018
Santa Barbara, California
1 review
Reviewed yesterday
NEW

On a Friday afternoon with close to 100 people in line, Air Canada had only 2 economy check in locations open. We could not check in online, nor did the kiosk work and we were never told why. Close by was the Special Services desk where 5 people were working to serve what appeared to be one passenger at a...

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USA Economy Toronto - Los Angeles

Helpful?
Thank CYGinSB
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

The crew was friendly and very helpful. The plane landed on time without any issues and the pilot pointed out some sites from the air. A great flying experience

Domestic Economy Vancouver - Whitehorse
Helpful?
Thank Sean C
London, Canada
Level 3 Contributor
9 reviews
9 helpful votes
Reviewed yesterday
NEW
via mobile

They couldn’t have been better and the service was excellent from check in to leaving the airport. No delays. The pilots and stewardesses were very polite and couldn’t do enough for us

USA Business Class Toronto - New York City
Helpful?
Thank Sheila B
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW

I booked this flight for 4 people one being my daughter in a wheelchair she can't walk. When I spoke to the airline they put me thru to the nurse. I told her our situation that we would need help with getting her to a seat. We were given premium class seating and were met at the check in counter...

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Domestic Economy Vancouver - Toronto

Helpful?
Thank gnixon53
Mittagong, Australia
2 reviews
Reviewed yesterday
NEW

three out of four seats in a row in cattle class - back row - share sleep time with fourth at opposite end of row.

International Economy Sydney - Vancouver
Helpful?
Thank LeeB2575
Brampton, Canada
Level 4 Contributor
40 reviews
4 helpful votes
Reviewed yesterday
NEW

In future when Im traveling on long flights my choice for sure will be A.C. Premium Economy, what a difference a little extra $ makes for especially when you are spending so much on a tour for 2 weeks.

International Premium Economy Toronto - Tel Aviv
Helpful?
Thank Jersey905
See travel tips for airlines
“If you have a family who has special needs talk to airline before you fly. Air Canada was great helping us.”
gnixon53, 18 Jun 2018 | Read review
“leave at night not morning or afternoon”
LeeB2575, 18 Jun 2018 | Read review
“If you can afford it go Premium Economy well worth every dime.”
Jersey905, 18 Jun 2018 | Read review
“I will be going back to Canada soon but this time will try to go direct - made for a very long day”
sandracT1238IG, 18 Jun 2018 | Read review
“Chose a different carrier if possible”
listag2015, 18 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Canada
Air Canada (AC) is Canada’s largest airline serving more than 200 destinations on six continents. Air Canada, together with its partners Air Canada Express and rouge, carried more than 41 million passengers in 2015. The airline started as Trans-Canada Air Lines (TCA) on 1 September 1937 and today is one of the 20 largest airlines of the world. It is also one of the founding members of the Star Alliance. Its major hubs include Calgary International (YYC), Montréal-Pierre Elliott Trudeau (YUL), Toronto Pearson (YYZ), and Vancouver International (YVR). A modern Airbus and Boeing fleet provides Business Class, Premium Economy on long-haul international, and Economy Class service.

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