Great airline. Excellent service. Great food. Would recommend them any day to any destination that they service. Unfortunately they don't service Johannesburg daily otherwise they would be a good option to Madagascar.
I had heard great things about this airline was looking forward to flying with them. Unfortunately they did not live up to those reviews. The seats were small and cramped compared to BA and SAA, the food was horrible, there was no vegetarian option unless you paid an extra € 20…
That sure was a very long flight! The seats were beyond expectation - leather or something like it, wide, soft. It did add to the comfort. It was overall good and I’d definitely choose this carrier whenever available.
Traveling with Air Austral was a superb flying experience. It was comfortable and spacious and the food was delicious and abundant. I travel a great deal and both outbound and return were above average experiences. Well done!!
I had a booking error which was my mistake. I was missing the last two letters of my first name. Most airlines would not refuse. Not very helpful or knkwlegable staff in ssr airport.
"Just book another airline"
"stay away from this airline"
"Try to book through websites like tripadvisor, mmt, Yatra etc. they offer best rates rather than company website."
"Bring your own snacks. Bring your own in-flight entertainment. Bring your own meals for your children"
"Aisle seats are better than windows."