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Aer Lingus


4,950 Reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland +353-1890-800600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,950 Reviews from our TripAdvisor Community

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4,950 reviews from our community

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Showing 4,172: English reviews
London, Canada
Level 3 Contributor
23 reviews
4 helpful votes
Reviewed yesterday
NEW

We flew from toronto to dublin to berlin then back to dublin and then back to toronto! All flights were great besides our flight back from dublin to toronto. All of the other flights we had good services, they were close to being on time, and the food was great that was included. On the way back, our movie screens...

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International Economy Toronto - Dublin

Helpful?
Thank Ashley P
Albion, California
Level 5 Contributor
67 reviews
10 helpful votes
Reviewed yesterday
NEW

The flight staff on all legs of our trip was incredible. Always cheerful and helpful, they made the difference on that nine-plus hour flight from San Francisco to Glasgow. The condition of the planes going and returning was like night and day. Our flight over was on an aging plane, with hard seats and not very good view screens and...

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International Economy San Francisco - Glasgow

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Thank Catherine K
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

We flew last week with Aer Lingus through Dublin to New York. The connection was the easiest I have ever done, signage fantastic and plenty of staff around to help if needed. We did US pre clearance which was fantastic and very easy. Recommend going through Dublin just for this if nothing else. When you land in the US you...

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International Economy Bristol - New York City

Helpful?
Thank Flintstones65
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

I flew with aer lingus on February 14th on a day trip to Dublin. I was on EI263, a flight at 0820, the plane was very clean on board and the seats were really comfortable with recline, a feature I didn't use, adjustable head rests that encase your head, they were super comfy. The A320 was very quiet and the...

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Europe Economy Birmingham - Dublin

Helpful?
Thank charlie G
Cork
Level 4 Contributor
46 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Crossing the Atlantic in Ireland's international airline company. A pleasant journey with my immediate family to see my brothers,and their families Aer Lingus staff were courteous and helpful in every way.

International Economy Shannon - Boston
Helpful?
Thank K3519XNseanh
Dublin, Ireland
Level 6 Contributor
115 reviews
25 helpful votes
Reviewed 2 days ago
NEW
via mobile

It’s hard to best Aer Lingus. We travelled to San Francisco with them in a 10 night trip to California. It was an 11 hour flight but only took 10 hours which was much appreciated. Excellent service.

International Economy Dublin - San Francisco
Helpful?
Thank oharasteph
Dublin, Ireland
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW
via mobile

Aer Lingus is by far the best European / regional carrier out of Ireland. Zurich Airport is a complete mess at arrivals and departures... that’s another story! Staff, information during flight and planes are first class!

Europe Economy Dublin - Zurich
Helpful?
Thank Fergus M
Ennis, Ireland
Level 6 Contributor
373 reviews
130 helpful votes
Reviewed 3 days ago
NEW
via mobile

The ease of taking a flight from Shannon airport from the Midwest is wonderful - not having to travel to Dublin and add on 3 plus hours to the overall journey is worth it. Book parking online on the Shannon airport website to park4less and get the best deal. That carpark is at the control tower to the left of...

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Europe Economy Shannon - London

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Thank MarOReilly
Edinburgh
Level 5 Contributor
79 reviews
24 helpful votes
Reviewed 3 days ago
NEW
via mobile

I am a long term BA business / First class traveler. Flying to the US/Asia several times a year. Decided to try Aer Lingus after two Canceled flights and lost luggage with BA. Was seriously impressed the staff truly care and work hard the entire flight - not as much space but still plenty, the massage feature in the seat...

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International Business Class Edinburgh - New York City

Helpful?
Thank Stephen G
London, United Kingdom
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed 4 days ago
NEW

I was booked on an early morning flight to Miami when at 6.50AM and with the taxi outside my door my airline cancelled my flight. I went to to airport to find out if there was another flight available only to be treated brusquely by the airline's check in staff. I checked online and saw that Aer Lingus had a...

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International Economy London - Miami

Helpful?
Thank Roger H
See travel tips for airlines
“If you can afford it pay for th e extra comforts.”
K3519XNseanh, 20 Feb 2018 | Read review
“Air France will have a route to Cork soon, try them instead”
theglobalquestion, 18 Feb 2018 | Read review
“The middle choice of the fare options includes baggage, a allocated seat and priority boarding.”
jamescJ9147LS, 17 Feb 2018 | Read review
“I and others close to me had problem in getting extra Water, Coffee, Blankets etc when requested.”
417liamn, 17 Feb 2018 | Read review
“check if airline can give access to their lounge when you arrive at 4am and have connecting flight at 3pm. we already had a lounge pass”
48heatherw, 17 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

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