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Aer Lingus


8,332 reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland 011 353 1890 800 600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,332 Reviews from our TripAdvisor Community

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8,332 reviews from our community

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Showing 7,152: English reviews
Fortrose, United Kingdom
Level 6 Contributor
204 reviews
82 helpful votes
Reviewed yesterday
NEW

I flew Edinburgh to Washington via Dublin with Aer Lingus - the American security facilities in Dublin are first class and allow a speedy exit on arrival in Washington. The Dublin - Washington leg of the journey was comfortable on the Airbus A330-200 - reasonable leg room and very professional and friendly cabin crew. However, I have to say that...

Date of travel: December 2018
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International Economy Edinburgh - Washington DC

Helpful?
Thank Ramsay M
Level 3 Contributor
13 reviews
22 helpful votes
Reviewed yesterday
NEW
via mobile

Nice flight, great service, bit of turbulence just before landing but nothing Aer Lingus can do about that!

Date of travel: November 2018
International Economy Dublin - Boston
Helpful?
Thank Sinead M
Galway Ireland
Level 3 Contributor
17 reviews
12 helpful votes
Reviewed yesterday
NEW

Recently flew with Aer Lingus from Dublin to New York and had no complaints. The weather was poor leaving Dublin and we were delayed on the ground, but with the inflight entertainment in full mode, time passed quickly, especially as we were travelling with two small children 7 & 5. The food was better than my previous experiences with other...

Date of travel: November 2018
More 
International Economy Dublin - New York City

Helpful?
Thank AnnGalwayIreland_10
Fairfield, California
Level 3 Contributor
18 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Flight attendants were constantly running around and hitting people as they rushed down the aisle even when the flight was running a little late. Take my advice and bring your own food because Aer Lingus provides food that looks and tastes like something airlines used to serve in the 70's. Whatever you do avoid the "breakfast burrito." Why would the...

Date of travel: September 2018
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International Economy San Francisco - Dublin

Helpful?
1 Thank SayuriDowd
1 review
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Flight attendants very rude movie selection absolutely terrible and the plane was very small with 2-4-2

Date of travel: December 2018
International Economy Orlando - Dublin
Helpful?
1 Thank Sharkman123
Vienna, Austria
Level 4 Contributor
42 reviews
24 helpful votes
Reviewed 2 days ago
NEW
via mobile

Enough of Aer Lingus also! Same as their mother company, British Airways. Not one flight on time! Guys why don't you give up? Just close it down. You cannot manage it.

Date of travel: December 2018
Europe Economy London - Dublin
Helpful?
Thank Konstantin L
Navan, Ireland
Level 3 Contributor
19 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Very good service on way out and given the option to put bags in the hold free of charge. Very pleasant flight. On return we were not given the option to put bags in the hold until actually on the boarding stairs. Happy to hand our bags over. However before flight took off bags had to be taken from the...

Date of travel: December 2018
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Europe Business Class Dublin - Dusseldorf

Helpful?
Thank Marian M
Level 3 Contributor
2 reviews
Reviewed 2 days ago
NEW
via mobile

Excelente! Service was good. Flight attebdants were all professional. Paid a good price, for an execelent service. Thank you.If I go someplace again, I will consider looking for this airline as a priority.

Date of travel: December 2018
International Economy Paris - Seattle
Helpful?
Thank Roving152634
Level 3 Contributor
2 reviews
Reviewed 2 days ago
NEW
via mobile

For the price we paid, it is a good airline. The airline staff were good, very professional, courteous. Food served onflight was great! Thank you. Check in was smooth, no frills. Arrival to destination was ontime. I would use this airline in furture travel.

Date of travel: December 2018
International Economy Paris - Seattle
Helpful?
Thank Roving152634
Manteno
2 reviews
Reviewed 3 days ago
NEW

We flew Aer Lingus to Dublin for a wedding in County of Sligo Ireland. We flew out late afternoon to arrive in Dublin early morning. My seat was broken every time I sat back it reclined and the person behind me was not happy about it. Th e seats were comfortable the staff was friendly the food was just ok...

Date of travel: August 2018
More 
International Economy Chicago - Dublin

Helpful?
Thank 709jacs
See travel tips for airlines
“If you can afford it - go business class”
default783108, 14 Dec 2018 | Read review
“Bring your own food.”
SayuriDowd, 13 Dec 2018 | Read review
“If given the option to put bags in hold take it. Bags arrive in airport very quickly”
MarianM194, 13 Dec 2018 | Read review
“Simply don't travel with them. That is the wisest Tip!”
Alex4170, 12 Dec 2018 | Read review
“bring food and water with you”
karloh567, 11 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

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