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Aer Lingus


7,905 reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland 011 353 1890 800 600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,905 Reviews from our TripAdvisor Community

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7,905 reviews from our community

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Showing 6,781: English reviews
Arklow, Ireland
Level 5 Contributor
55 reviews
28 helpful votes
Reviewed yesterday
NEW
via mobile

Being a disabled passenger I plan my trip with painstaking detail in order to try avoid any problems. This usually works very well, and if there’s going to be a problem it’s usually occurs when interaction with airport/airline staff is required. In this case the contractor responsible for providing disability assistance didn’t seem to have enough staff on duty and...

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Europe Economy Dublin - Faro

Helpful?
Thank William M
Dublin, Ireland
Level 4 Contributor
40 reviews
40 helpful votes
Reviewed yesterday
NEW

Was flying fromDublin to Faro on 19th September, the day Storm Ali hit. Checked online before we left home - on time. Arrived in Airport, checked in Terminal 2 - everything ok. Plenty of time so stopped and got something to eat. Had a lovely booth and plenty of comfort. Then departures board puts up gate which is back in...

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Europe Economy Dublin - Faro

Helpful?
Thank Clearyhh
1 review
Reviewed yesterday
NEW

I have a nut allergy and was told by the in flight staff that no food was on board that I could eat. I contacted Aer Lingus Customer service hoping to pre-order a safe meal before my return flight and was told, in no uncertain terms "to bad you have to bring your own food". If you have a nut...

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International Economy Seattle - Dublin

Helpful?
Thank SSH00
1 review
Reviewed yesterday
NEW
via mobile

Bugs were found in my food I ordered. Absolutely disgusting!!! And the flight attendant did not care and was extremely rude. Avoid this at all cost, even if it’s slightly cheaper. This airline is rude and they don’t care about you!

Europe Economy Athens - Dublin
Helpful?
Thank Brando N
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

As usual, Aer Lingus very comfortable flight home, short delay on departure but apology by captain. Good service by friendly cabin crew.

Europe Economy Santiago de Compostela - Dublin
Helpful?
Thank Denis B
Angels Camp, California
2 reviews
Reviewed yesterday
NEW

The seating was very cramped. My six foot tall husband's knees were pressed right up against the seat ahead of him, and neither of us had much room for our arms. We were not very comfortable for the 11 hour flight. Also, the food was pretty awful. And they ran out of chicken by the time they got to our...

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International Economy San Francisco - Dublin

Helpful?
Thank nicolesreed
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

Great flight, very attentive service! We were travelling with an 8 month old infant, so we had priority check-in and priority boarding. We used a baby carrier during security check, which was very fast, without any hustle and then the buggy till the gates. After landing we just had to wait for the buggy a few minutes, and we could...

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Europe Economy Budapest - Dublin

Helpful?
Thank Voyager597600
Level 2 Contributor
4 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

I just took a trip with my wife to Dublin Ireland for a quick vacation. When we are planning our trip I had to rebook our flight to add an extra day and when I did I rebooked the seats. This was about a month and a 1/2 and advance when I looked at my tickets again online about 3...

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International Economy Chicago - Dublin

Helpful?
1 Thank Experience202191
Dublin, Ireland
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Excellent service from start to finish,amazing staff,everything was perfect,quick boarding and exiting the flights

Europe Economy Dublin - Malaga
Helpful?
Thank marycaf55
Level 2 Contributor
8 reviews
Reviewed yesterday
NEW
via mobile

Flight EI638 was almost 2hrs delayed due bad wheather, thanks to the clear info everyone was comprehensive. Smooth flight and quick boarding as always. Plane was clean and staff was friendly See you next time.

Europe Business Class Brussels - Dublin
Helpful?
Thank Olivier P
See travel tips for airlines
“I suppose it might be a good idea to pay for better food or priority boarding in the future if that is an option.”
nicolesreed, 15 Oct 2018 | Read review
“Don't sit in the middle seat Sit up front to disembark quicker”
MeemacGal, 15 Oct 2018 | Read review
“Unfortunately, there are no guarantees with Aer Lingus”
ashleyh503, 13 Oct 2018 | Read review
“Avoid them”
iain1500, 13 Oct 2018 | Read review
“Be very small. Bulk head seats have good facilities for babies.”
SuzukiDR650, 13 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

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