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AEGEAN

Headquarters: 31 Viltanioti Street, Kifissia Greece 14564

Overview

4.04.0 of 5 bubbles14,101 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom3.5 of 5 bubbles
Seat comfort3.5 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.5 of 5 bubbles
Onboard Experience4.0 of 5 bubbles
Customer service4.0 of 5 bubbles
Value for money4.0 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding4.0 of 5 bubbles
Food and beverage4.0 of 5 bubbles
About AEGEAN
Airline Alliance
Star Alliance

Airline Summary

AAEGEAN, Greece’s largest airline, is providing full service on short and medium haul routes. Since 2010, AEGEAN has been a member of STAR ALLIANCE, the strongest airline alliance worldwide. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded quickly. The Group welcomed 14m passengers onboard its flights in 2018. The 2019 network covers 151 destinations (31 Greek domestic and 120 international) to 44 countries. AEGEAN features both Economy Class and Business Class cabins. Specially created Greek inspired dishes and drinks are served on a complimentary basis on all international flights. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family.
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14,101Reviews
2,936Photos
100Tips

Reviews
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4.0
4.0 of 5 bubbles14,101
Excellent
6,390
Very good
3,533
Average
1,053
Poor
597
Terrible
2,531

Popular mentions


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teresabamforth07
Rotherham, United Kingdom
83 contributions
5.0 of 5 bubbles
Excellent flight
Jeddah - ManchesterInternational
Boarded from Jeddah Airport via Athens then onto Manchester UK. Right from check in at Jeddah to arrival in Manchester both flights were perfect. Cabin crew were so friendly, they held a tray of sweets near the door. Throughout the flights they came round serving food and drink, we didn't pay this as an extra charge when booking tickets but we thoroughly enjoyed it. The breakfast meal was scrambled egg, wedges and bread roll very tasty. Tea and coffee. The planes were clean and tidy. Definitely impressed and look forward to booking again in the future
Date of travel: March 2025
5.0 of 5 bubbles
Legroom
5.0 of 5 bubbles
Seat comfort
5.0 of 5 bubbles
In-flight Entertainment
5.0 of 5 bubbles
Customer service
5.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
5.0 of 5 bubbles
Food and Beverage
Written 15 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Phoenix L
1 contribution
1.0 of 5 bubbles
Premium prices, worse than any other carrier
Thessaloniki - AmsterdamEurope
The company is very very expensive for what it is, it has premium prices but much worse experience than Ryanair. They say different things on the phone and then different things happen. They always somehow change my flights and i have to catch connecting flights. They offer things and then attribute the system for not being able to offer them! More specifically, I used them twice and never again. The reason for this review is because they cancelled our direct flight, force us to get a flight with connectio at 6:00 in the morning (only flight available every day) and when out of no choices we agree to that, they say that we have to be seated separately even though we choose this carrier and this ticket because seat choice was included in the ticket! YOU CHANGED THE FLIGHT A MONTH BEFORE, WHILE WE BOOKED THEM 5 MONTHS AGO, IT IS NOT ACCEPTABLE TO BE "OH SORRY PAY 34 EURO MORE" BECAUSE THE "FREE" SEATS ARE ALL TAKEN. THEY WOULD NOT HAVE BEEN TAKEN IF YOU HAVE KEPT MY FLIGHT. I booked flights and reserved seats 5 months ago, it is not my problem that there no seats left in the new flight. This review was posted here because you were so cheap and did not want to part with 34 euro for a satisfied customer. That tells you everything. NEVER AGAIN!
Date of travel: March 2025
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
Written 13 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

young2322
London, United Kingdom
79 contributions
1.0 of 5 bubbles
Awful same as Ryanair worse than easyJet. Such a shame.
London - AthensEurope
Awful It’s now just Ryanair, very uncomfortable, can’t fit three people in a row. Extra leg room on the a320 neo is non existent so don’t pay extra. Get an isle seat so you can lean out. They purposely allocate you a middle so you have to pay to select. EasyJet are marginally better now.
Date of travel: March 2025
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
2.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
3.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
Written 10 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ioanna p
6 contributions
1.0 of 5 bubbles
You are really bad at your service…..
Athens - MunichEurope
It is monopoly this is why I chose you every time…. However your service is soooooo bad. I have experienced worse services than yours but it doesn’t mean you are ok. Bellow you will find the cockroach photos but the worst thing is the attitude of the German staff at the gate on my way back
Date of travel: March 2025
Written 5 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

eleni p
Athens, Greece
3 contributions
1.0 of 5 bubbles
Awful Experience - Compensation Practically Worthless
Chios - AthensDomestic
Awful Experience Our experience with Aegean Airlines has been extremely disappointing, primarily due to continuous flight delays and a compensation process that feels deceptive rather than fair. After enduring a delayed flight, we received a compensation ticket that, according to Aegean’s terms, entitles us to a confirmed seat—subject to availability. However, our attempts to actually use this ticket have proven that its usability is more theoretical than real. Since August 2024, we have repeatedly tried to redeem this ticket on various dates, without success. Strangely, Aegean’s own booking system showed available seats for purchase on those very same dates, contradicting the claims of their representatives. This raises serious doubts about the transparency of the process. A particularly alarming discovery was when an Aegean representative informed us that the only available date for using the compensation ticket in March and April was 31/03. Yet, when we checked, the price for a regular ticket on that date was just €36. Meanwhile, when using the “free” ticket and adding taxes, the actual value of Aegean’s compensation amounted to only €6. Even more concerning, the representative admitted that the availability of compensation seats is entirely at Aegean’s discretion—meaning that some flights have zero free seats, while others are arbitrarily limited to just two. This is a serious violation of the fundamental principle of fair compensation. As loyal customers who have already spent over €4,000 on Aegean flights for 2024-2025, it is unacceptable that we are given a compensation ticket that is practically unusable. The delay of our original flight severely impacted our schedule, leaving us exhausted and struggling at work the next day. Compensation that cannot actually be used is equivalent to no compensation at all. This experience has seriously damaged our trust in Aegean Airlines, and we strongly urge them to reconsider their approach to customer service and fairness.
Date of travel: March 2025
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 4 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Showing results 1-5 of 2,936
teresabamforth07
Rotherham, United Kingdom
83 contributions
5.0 of 5 bubbles
We didn't pay for the inboard meals and these came complimentary
Read full review

young2322
London, United Kingdom
79 contributions
1.0 of 5 bubbles
Get an isle seat. A320 neo extra leg room has no extra leg room so don’t bother
Read full review

Pete M
Fremont, California
45 contributions
1.0 of 5 bubbles
don't fly Aegean
Read full review

Myanmarkid
15 contributions
1.0 of 5 bubbles
Take your own sandwiches to survive the lousy offerings. Breakfast was OK. I wanted an aisle seat because of a medical issue. No account.
Read full review

Doruk B
1 contribution
1.0 of 5 bubbles
Don’t choose this airline for 5-10 euro cheaper.
Read full review

Showing results 1-5 of 100
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