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Pegasus Airlines


2,906 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,906 Reviews from our TripAdvisor Community

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2,906 reviews from our community

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Showing 998: English reviews
Rome, New York, United States
Level 4 Contributor
47 reviews
9 helpful votes
Reviewed yesterday
NEW

Great little airline for commuting from one area in Turkey to another. Friendly staff, great price. Buses waiting to take you to connecting gates.

Domestic Economy Ankara - Istanbul
Helpful?
Thank Becky C
Saihat, Ash Sharqiyah, Saudi Arabia
2 reviews
1 helpful vote
Reviewed yesterday
NEW

I booked a Flex package with Pegasus and they claim that it allows you to change your flight without extra charge, I wasn't sure of my travel date (that is a deadly mistake next time If I wasn't sure I won't book), So, what happened is that I tried to change the dates of my trip. But guess what?? their...

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International Economy Dammam - Istanbul

Helpful?
Thank Hassan J
Ankara, Turkey
Level 3 Contributor
7 reviews
3 helpful votes
Reviewed 2 days ago
NEW

The services (before/during/after) flight were greater than I expected, being a budget flight. The only problem I encountered, was the broken luggage! Which has been compensated immediately in 2-3 days! So this was also way high better than I expected! Have a nice flight! ^^

Europe Economy Ankara - Bologna
Helpful?
Thank Didem T
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

I booked a paid vegetarian meal for my flight to Istanbul from Copenhagen. Everyone on flight was served the meal except for me and I kept waiting for long. Then finally I talked to airhostess about the situation and I realized that she gave my prebooked meal to the person sitting beside me. She started scolding him for her mistake....

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Europe Economy Copenhagen - Istanbul

Helpful?
2 Thank Prashant G
Budva, Montenegro
Level 4 Contributor
36 reviews
7 helpful votes
Reviewed 3 days ago
NEW

The flight was delayed, but there was no announcement, no one around to ask about information. Yes, Pegasus is a small airline, but how much does it take to make an annoucement so that passengers know that there is delay?

Europe Economy Nicosia - Adana
Helpful?
Thank Yunus-July2015
Turkey
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 3 days ago
NEW

You can prefer this airline if you find cheap tickets as this is the only way you can put up to it. The staff is nice and I never had any trouble except the fact that there were several delays last year but the legroom is unbearable and you need to pay even for a water! The seat comfort and...

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Domestic Economy Istanbul - Dalaman

Helpful?
Thank Gizem E
Graz, Austria
Level 3 Contributor
17 reviews
7 helpful votes
Reviewed 3 days ago
NEW

The plane was ok, narrow space for your feet. If you are taller than 1,80 you will struggle sitting down. I flew 4 times with Pegasus, each time they had delays. Last time 2 and a half hours! Both of my luggage were damaged. The fligh attendants barely speak english or german. They are not too friendly and seem unprofessional,...

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Europe Economy Vienna - Istanbul

Helpful?
Thank Carmen A
Vaasa, Finland
Level 5 Contributor
38 reviews
17 helpful votes
Reviewed 3 days ago
NEW

Everything went fine. Cheap prices. Both Sabiha Gokcen (Istanbul) and Gazipasa (Alanya) were clean and nice airports. The staff did their job. Everything was good.

Domestic Economy Istanbul - Alanya
Helpful?
Thank adamsand2015
Egypt
Level 2 Contributor
5 reviews
Reviewed 4 days ago
NEW
via mobile

The plane was late 30 mins then we got on but didn’t move we waited another hour inside the plane then they apologized and gave us water and a snack , it’s cheap and bad, so if you wanna take another plane you have to book pegasus 5 or 6 hours earlier to avoid missing your coming plane

Domestic Economy Istanbul - Ankara
Helpful?
Thank miraalfy
Antwerp, Belgium
Level 3 Contributor
20 reviews
17 helpful votes
Reviewed 4 days ago
NEW

Nice business lounge service in Brussels. Disappointing food business class on board both ways. Disappointing that Hurghada did not have a lounge bar. Disappointing that when i asked on the flight back for a blanket after 5 minutes, they seemed to have handed out all on economy class.

International Economy Brussels - Hurghada
Helpful?
Thank thibaut99
See travel tips for airlines
“Definitely pre-order! It saves both time and money! Also you will not be interrupted for several times, just for change :)”
609didemt, 18 Jul 2018 | Read review
“Try another company!”
ilir2015, 15 Jul 2018 | Read review
“They do checked baggage by weight not by piece.”
Cynhoff, 8 Jul 2018 | Read review
“Buy food at the airport.”
jackiealleston, 5 Jul 2018 | Read review
“Just don't fly with Pegasus unless you have to”
soheilj215, 1 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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