We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pegasus Airlines


4,132 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

4,132 Reviews from our TripAdvisor Community

Write a Review

4,132 reviews from our community

Filter reviews by popular destinations:
All reviews Istanbul Antalya Istanbul Izmir London Nicosia Ankara Tel Aviv Dalaman Dubai Amsterdam Bodrum Rome Madrid Moscow
Traveller rating
Cabin
  • (1,439)
  • (0)
  • (0)
  • (0)
Route
  • (691)
  • (548)
  • (186)
  • (8)
  • (3)
  • More
Language
  • More
Showing 1,439: English reviews
Bodrum, Turkey
Level 3 Contributor
22 reviews
8 helpful votes
Reviewed 3 days ago
NEW

For a budget airline, I don't think you can knock it. Connecting flights, all on time, no problem. Legroom okay, although I did find the seats uncomfortable on the longer leg from Turkey to Egypt. Food and drink prices a rip off on the international flight compared to the domestic for exactly the same menu. A bit of a problem...

Date of travel: February 2019
More 
International Economy Bodrum - Hurghada

Helpful?
Thank Peter F
Sandefjord, Norway
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Bokked a trip via KLM.com, from Norway to Ankara, Turkey. Pegasus Airlines operated flight from Amsterdam to Istanbul, and onwards to Ankara. Very disappointed with Pegasus: Little legroom, had to pay for water/coffe etc., interior was in bad shape. The seats on the flight from Istanbul to Ankara had no reclining possibilities (like Ryanair). I expected more!!

Date of travel: March 2019
Europe Economy Amsterdam - Ankara
Helpful?
Thank LarsT236
Kuwait City, Kuwait
Level 5 Contributor
60 reviews
40 helpful votes
Reviewed 4 days ago
NEW

its a Turkish budget airline company, operates from and to most of the European cities, the best thing is the fare, rest all same as many other budget airlines, the bad thing there are no seat adjustment option available, you just sit as you are sitting on a rock chair till end of your journey,. they keep their schedules on-time...

Date of travel: March 2019
More 
International Economy Kuwait City - Brussels

Helpful?
1 Thank toshi2016
Lemmer, The Netherlands
Level 3 Contributor
20 reviews
4 helpful votes
Reviewed 4 days ago
NEW

We booked online by Pegasus, and there were no issues. A good price and good offers for your bagage. We landed in Istanbul and had to catch the next flight to Bodrum. At the AirPort we were helped very well and had a quick pass through. Super. Next time again

Date of travel: March 2019
Europe Economy Amsterdam - Bodrum
Helpful?
Thank Vriestyle
Kuala Lumpur, Malaysia
Level 3 Contributor
15 reviews
13 helpful votes
Reviewed 4 days ago
NEW

Flight delay, delay and delay till 5 hours plus 1 hour inside flight.. Flight services are bad.. Passengers are too pissed off and shouted here and there since lost patient inside flight.. Written for compensation due to flight delay.. Their replied just give excuses and probably no compensation.. Worst flight ever..

Date of travel: February 2019
International Economy Abu Dhabi - Munich
Helpful?
Thank FoodieLover888
London, United Kingdom
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed 4 days ago
NEW
via mobile

My luggage was severely damaged on a Pegasus flight - it was covered in black marks and looked like it had been kicked along the ground. The outside was soaking and some inside belongings were ruined. A totally inadequate and flawed website meant it was impossible to complain and I finally tweeted the company. They’ve been leading me round in...

Date of travel: January 2019
More 
Europe Economy London - Istanbul

Helpful?
Thank HungryHeath
Male
Level 6 Contributor
188 reviews
69 helpful votes
Reviewed 4 days ago
NEW

Took a flight to Berlin from Istanbul Sabiha Gokcen Airport. Flight was good overall and nothing special. Istanbul Sabiha airport is not the best place to fly from as they don't offer free wifi. If wifi is needed you have to get a coupon from a restaurant.

Date of travel: March 2019
Europe Economy Istanbul - Berlin
Helpful?
Thank Maldivez
France
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed 5 days ago
NEW
via mobile

They delivered my luggages with 4 days late! I asked them only to send me a document in which they confirm that they didn’t refund me anything in order to get a refund from my credit card insurance. They refused that!!! Avoid this airline

Date of travel: February 2019
Europe Economy Nice - Istanbul
Helpful?
Thank SoetFab
Lucerne, Switzerland
1 review
Reviewed 1 week ago via mobile

I advise every one don't even think to try even if it's free of charge. I had a flight with transit 3 hour in turkey. Becous of the limited awareness the missed me my flight and noway to explane, very very rude way in speaking. Later they find that there were wrong and give me another tekit after 24 hours...

Date of travel: March 2019
More 
International Economy Munich - Dammam

Helpful?
Thank Bahaa E
Mildenhall, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

Great that they fly from Stansted, a bit like Ryanair seats but have a pocket and provide sick bags. The seat are a better colour. Announcement's done in 3 languages .Toilets are clean, they take Euro to pay for things bought on board. Flight was about 15 mins late taking off both ways. No frills

Date of travel: March 2019
Europe Economy London - Istanbul
Helpful?
Thank Pbcad
See travel tips for airlines
“Turkish Airlines is a better choice!”
LarsT236, 20 Mar 2019 | Read review
“Just choose when you need cheap and safe fly.”
canligokhan, 2 Mar 2019 | Read review
“good prise”
kayie2017, 27 Feb 2019 | Read review
“Book your meal online, it is cheaper!”
Pansalu, 26 Feb 2019 | Read review
“No inflight entertainment onboard”
lisalooPortsmouth, 26 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,145 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1145)
Viewed
Airport (180)
Viewed
Onboard Feature (17)
Viewed
Our fleet (38)
Viewed
View from Window (210)
Viewed
Food and Drink (14)
Viewed
Cabin (23)
Viewed
Seat (22)
Viewed
Airline Lounge (11)
Viewed
Other (630)