We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aircalin


227 reviews
Headquarters: 47 rue de Sebastopol, Noumea, Grand Terre BP 3736 New Caledonia 011 687 26.55.00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

227 Reviews from our TripAdvisor Community

Write a Review

227 reviews from our community

Filter reviews by popular destinations:
All reviews Noumea Tokyo Sydney Auckland Melbourne Brisbane Papeete Port Vila Wallis Island Nadi
Traveller rating
Cabin
  • (92)
  • (0)
  • (9)
  • (0)
Route
  • (88)
  • (13)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 101: English reviews
Exeter, United Kingdom
Level 6 Contributor
776 reviews
305 helpful votes
Reviewed 6 days ago
NEW

The flag carrier of New Caledonia, it is a small airline but efficient. Our flight was a very short flight of 01:25. but the aircraft was a Airbus A320-100. The cabin service was good for a short flight and everything worked smoothly.

South Pacific Economy Nadi - Wallis Island
Helpful?
Thank gyanfernando
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear gyanfernando, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
South Pacific Economy Nadi - Wallis Island

Paris, France
Level 6 Contributor
137 reviews
43 helpful votes
Reviewed 1 week ago
NEW

Air cabin is just an average company and they just take for granted that they are the only to provide flights towards and from New Caledonia. With the potential of this region their company should reflect a different image. Service is just average, food is ok, entertainment is average. They should change their seats and tvs. Business class upgrade are...

More 
International Economy Noumea - Tokyo

Helpful?
Thank SungDji
Los Angeles, California
Level 6 Contributor
1,010 reviews
217 helpful votes
Reviewed 1 week ago

My first flight with Aircalin. Departed 5 minutes early. Outstanding coach leg room. Comfortable seat. Very nice flight attendants. Drinks+bag of crackers for 1 hour flight.

South Pacific Economy Port Vila - Noumea
Helpful?
Thank TravelinAlan
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear TravelinAlan, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
South Pacific Economy Port Vila - Noumea

Tokyo, Japan
Level 6 Contributor
96 reviews
46 helpful votes
Reviewed 1 week ago via mobile

While waiting at the departure area at the mid night flight, our flight was delayed for a couple hours due to a technical issue. Then, all of sudden announcement, the flight changed to the CANCELLED. The airline staff have informed us to return the ticket counter to pick up luggages, but due to the large number of passengers, it was...

More 
International Economy Noumea - Tokyo

Helpful?
Thank Atsuko K
Melbourne, Australia
Level 5 Contributor
45 reviews
11 helpful votes
Reviewed 2 weeks ago

Please pass on our thanks to the crew of SB111 (oct 24th) and SB110 (oct 29th) for the wonderful way in which we were looked after on both our flights to and from New Caledonia. Sometimes you get to say thanks to the cabin crew on disembarkation but never the pilot and first officer who got us there and back....

More 
South Pacific Economy Melbourne - Noumea

Helpful?
Thank LeaGill
Aircalin, Responsable relations publiques at Aircalin, responded to this review

Dear LeaGill, Thank you very much for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
South Pacific Economy Melbourne - Noumea

Sydney NSW
Level 6 Contributor
63 reviews
30 helpful votes
Reviewed 2 weeks ago

The plane was clean and the seats roomy enough even when the person in front reclined. The food was delicious and the coffee even fine. There was a small but adequate selection of movies etc but I had my own podcast to listen to. It was a short flight of under 3 hours. Used them a codeshare booked through QANTAS...

More 
South Pacific Economy Noumea - Sydney

Helpful?
Thank OnTheG0Again
Aircalin, Responsable relations publiques at Aircalin, responded to this review

Dear OnTheG0Again, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
South Pacific Economy Noumea - Sydney

Raglan, New Zealand
Level 6 Contributor
115 reviews
30 helpful votes
Reviewed 3 weeks ago

A smooth flight back home. Used Air Calin's app for music on my phone. Breakfast was good: Apple juice, pain au chocolat, omelette, bread roll with jam and coffee. Good service.

South Pacific Economy Noumea - Auckland
Helpful?
Thank Ragdad
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Ragdad, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
South Pacific Economy Noumea - Auckland

Paris, France
Level 5 Contributor
47 reviews
15 helpful votes
Reviewed 3 October 2018

a good trip with a listening and efficient crew. very good meal.I recommend even if the price is a bit expensive

International Business Class Noumea - Tokyo
Helpful?
Thank bly73s
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Yannick, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
International Business Class Noumea - Tokyo

Melbourne, Victoria, Australia
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 2 October 2018 via mobile

Comfortable, superb food and lovely staff. Also a relaxing Hibiscus Lounge. A great way to end my trip. Merci :)

South Pacific Business Class Noumea - Melbourne
Helpful?
Thank Scott M
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Scott, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

More 
South Pacific Business Class Noumea - Melbourne

Level 3 Contributor
14 reviews
1 helpful vote
Reviewed 2 October 2018

Flew with them to Auckland, it was an old A320 in need of a revamp. The plane was pretty dated, but comfortable enough. Leg room seemed to be a fairly standard 32" pitch. First flight without any form of IFE I've seen in a decade. Morning flight so they served breakfast, experience has taught me that all airline economy class...

More 
South Pacific Economy Noumea - Auckland

Helpful?
Thank Flyer821808
See travel tips for airlines
“get 28 c seats or 28 F”
SungDji, 9 Nov 2018 | Read review
“I prefer aisle seats”
TravelinAlan, 4 Nov 2018 | Read review
“Ask for special assistance if you need it. The team had a wheel chair available for me if I needed it due to my broken leg recovery.”
LeaGill, 29 Oct 2018 | Read review
“Use the online check in”
Ragdad, 21 Oct 2018 | Read review
“As, for an exit seat, better leg room!”
Rachael951, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Aircalin
A French airline based in New Caledonia, Aircalin (SB) operates from a hub at La Tontouta International Airport (NOU). Aircalin flies to a dozen destinations in Australia, Fiji, French Polynesia, Japan, New Zealand, South Korea, Vanuatu, and the Territory of the Wallis and Futuna Islands. The airline also has codeshare agreements with Air France, Air New Zealand, Air Tahiti Nui, Korean Air and Qantas. Its fleet consists of Airbus A320 and Airbus A330-200 planes configured with two cabins: Hibiscus Class, or Business Class, and Economy Class.

49 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (49)
Viewed
Cabin (5)
Viewed
View from Window (4)
Viewed
Seat (1)
Viewed
Food and Drink (13)
Viewed
Airport (8)
Viewed
Onboard Feature (3)
Viewed
Our fleet (2)
Viewed
Other (13)