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Azul


7,861 Reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil +55-11-4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,861 Reviews from our TripAdvisor Community

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7,861 reviews from our community

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Showing 227: English reviews
Bauru, SP
Level 4 Contributor
28 reviews
15 helpful votes
Reviewed 3 days ago
NEW

Outbound flight from VCP to Lisbon was quite good, even in the economy servie place, having in mind we were with extra space. Only thing was not atractive was the fact that selection of films and tv show (series) were very poor. I watched Gifted. Crew (flight attendants) were very professional team and servisse has been good. The return flight,...

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International Economy Sao Paulo - Lisbon

Helpful?
Thank RubenCardia
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed 4 days ago
NEW

This was my first time flying business class on a long haul international flight. The staff at the counters were very pleasant and helpful. The flight attendants were very attentive and pleasant as well. The seats were lie flat seats and were pretty comfortable for the 8 hour flight. They did have a good range of entertainment to choose from....

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International Business Class Fort Lauderdale - Sao Paulo

Helpful?
Thank Wy82053
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed 6 days ago
NEW

Good flight on the A320 Neo, very comfortable but without any entertainment on board. Good snack. Very courteous flight attendents.

Domestic Economy Recife - Sao Paulo
Helpful?
Thank Luiz Omar F
Paris, France
Level 6 Contributor
231 reviews
107 helpful votes
Reviewed 1 week ago

Small plane, comfortable, service is simple and ok for a 2:00 flight. it's a simple connection, they offer a snack of potato chips and nuts, plus a beverage. nothing special to say. The easiest is to create an account, and upload the app on your part phone, so you can check in very simply. On the other hand, when you...

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Domestic Economy Recife - Salvador

Helpful?
Thank Stephanie D
Crawley, United Kingdom
Level 4 Contributor
36 reviews
20 helpful votes
Reviewed 1 week ago

Short internal flight on the Embraer jet. Very good flight and nice aircraft with just 2+2 seating. Left on time, arrived early.

Domestic Economy Palmas - Goiania
Helpful?
Thank tollgate1
1 review
Reviewed 1 week ago

The team in Orlando was great, but the return was painful and the team at VCP airport was not willing to help at all. It was January 1st morning, and the airport was very empty, I stayed in the line and because there was no signals for international flights I went ask for the attendant if i was in the...

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International Economy Sao Paulo - Orlando

Helpful?
Thank Rosana P
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago

Because our trip was from Campinas-SP, Brazil to Ft. Lauderdale it was very handy indeed. It took us 7 hours; very short flight! The food was reasonable and there were no problems in either flight from Campinas or to Campinas. It was very good arriving in Campinas instead of São Paulo!

International Economy Sao Paulo - Fort Lauderdale
Helpful?
Thank Maria Angela M
Rio de Janeiro, RJ
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 2 weeks ago

I like to fly Azul to Belo Horizonte and São Paulo: good service, planes leave on time, I highly recommend them.

Domestic Economy Rio de Janeiro - Belo Horizonte
Helpful?
Thank lizziebravo
1 review
Reviewed 2 weeks ago

Plane was 4 hours late, so asked for Food Vaucher’s, we get 76 reals for two Plane was rescheduled 2 times

Domestic Economy Florianopolis - Foz do Iguacu
Review collected in partnership with Sky-tours

Helpful?
Thank 708idenis
Belo Horizonte, MG
Level 5 Contributor
82 reviews
20 helpful votes
Reviewed 2 weeks ago

Azul is a very good economy class airline, which I use regularly for work and leisure domestic flights. In this particular occasion, we flew in a very new and clean Airbus A330 airplane. Food was reasonable and crew was just about nice. We bought extra legroom, to questionable benefit. Video conveniences were up to date with good film choice. Flight...

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International Economy Sao Paulo - Lisbon

Helpful?
Thank Jorge S
See travel tips for airlines
“take some pills so you can sleep most of the long flight because you are not going outside and there is not much to watch in the seat screem”
RubenCardia, 19 Jan 2018 | Read review
“Remember to buy checked baggage online.”
luizomarf, 16 Jan 2018 | Read review
“It is worth paying the little extra for the front row seats which offer superior legroom and ease of disembarkation.”
richardcjarman, 24 Dec 2017 | Read review
“Do your check-in on mobile. If you are Apple user, they make a Passbook available for you at the end of the process.”
J9853SXrafaelc, 23 Dec 2017 | Read review
“Entrance and exit is via the back door. If you are in a hurry and need to exit quickly you should select the higher number seats.”
ireland_timothy, 21 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is a Brazilian low-cost carrier that flies to about 100 domestic destinations. While the airline serves larger markets such as Belo Horizonte, Rio de Janeiro, Salvador da Bahia and São Paulo, the bulk of its destinations are smaller, underserved markets. It also has a flight to Fort Lauderdale, and codeshare agreements with the Star Alliance and United Airlines (UA). The airline's hubs are located at Viracopos International Airport (VCP), Tancredo Neves International Airport (CNF) and Santos Dumont Airport (SDU). Its fleet consists of about 150 planes, including Airbus, ATR and Embraer aircraft. Most of the aircraft are configured with a single Economy Class cabin, though some planes also have a Business Class cabin.
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