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9,734 reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil +55-11-4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,734 Reviews from our TripAdvisor Community

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9,734 reviews from our community

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Showing 280: English reviews
Melbourne, Florida
2 reviews
Reviewed 1 week ago

I typically upgrade to business if available due to the way my company handles airline tickets. I have flown in the extended legroom portion of coach, and it is definitely worth the extra 60$US or so. The food is not as good as business class, but all the same movies are available on a slightly smaller screen. The crew is...

International Economy Sao Paulo - Orlando

Thank moijaichaud
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago

While traveling from Fort Lauderdale, FL to Rio de Janeiro, (SDU), take note of these observations. My partner and I are 1K members with United Airlines, another member of Star Alliance, and we were not requested to board on the elite group. In the plane, a A330-300, the four middle seats are excellent to transform into a bed and a...

International Economy Fort Lauderdale - Rio de Janeiro

Thank Herbsouza
Rushworth, Australia
Level 3 Contributor
15 reviews
Reviewed 2 weeks ago

Easy to book in, we had luggage so used the airport check in no problems. Our Aircraft loaded on time with minimum hassle , steps are steep ( just take your time) Flight was enjoyable a mixture of people, families, singles, backpackers and oldies (us) Flight left on time we were then offered refreshments and a snack an unusual experience...

Domestic Economy Salvador - Vitoria da Conquista

Thank Sid S
Campinas, SP
Level 5 Contributor
65 reviews
21 helpful votes
Reviewed 2 weeks ago

Everything was very easy from the check-in to the flight itself. We got the comfort chairs which were really well worth it. I asked for a special diet and the food was excellent. Everything went very smoothly.

International Economy Sao Paulo - Lisbon
Thank Deirdre D
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

This was my first time flying Azul. Excellent aircraft, The crew was attentive at all times, tasty meals, drinks and snacks were served throughout the flight. Overall a great experience and would thoroughly recommend it to fly to Brazil.

International Economy Lisbon - Sao Paulo
Thank JohnnyViales
Level 2 Contributor
4 reviews
2 helpful votes
Reviewed 3 weeks ago

This was my first time flying Azul and it was AMAZING. Excellent aircraft, crew, snacks and punctuality. on my return, my flight was cancelled due to bad weather and Azul Crew was very efficient on dealing with it. Just a few minutes after the cancellation, I was headed to an excellent hotel, near to the airport where I could comfortably...

Domestic Economy Sao Paulo - Porto Seguro

Thank Mariana P
Level 5 Contributor
79 reviews
20 helpful votes
Reviewed 3 weeks ago

We were delayed slightly due to protests but once lance was there the boarding process was quick and service was good with complimentary snacks / drink even though only a 1 hour flight. However you have to pay extra for checked luggage which is about £16 plus check in must be done on machines which can be difficult if you...

Domestic Economy Curitiba - Porto Alegre

Thank Christopher L
Level 6 Contributor
78 reviews
14 helpful votes
Reviewed 3 weeks ago via mobile

Flying on Azul airlines was a good experience to me and my family. We were on a group of 6 and we all enjoyed the flight. The crew was very friendly, they give a pillow, blanket and headphones. Seats are very comforting, but very tight. Good experience on all 4 flights we have on landing and departing. Info was given...

International Economy Natal - Orlando

Thank Tallesru
Toledo, Brasil
Level 5 Contributor
72 reviews
89 helpful votes
Reviewed 4 weeks ago via mobile

Good service. “Espaço Azul” allows confortable seats. EMB195 aircrafts has good entertainment. Great crew!

Domestic Economy Foz do Iguacu - Porto Alegre
Thank TonKramer
Level 4 Contributor
24 reviews
3 helpful votes
Reviewed 4 weeks ago

i've done a few short trips with Azul and always had a great experience. even in small aircrafts. the crew is great. the snacks are good.

Domestic Economy Rio de Janeiro - Sao Paulo
Thank Thais T
See travel tips for airlines
“Vitoria do Conquista airport is affected weather heavy rain , some”
412sids, 5 Jun 2018 | Read review
“Remember price excludes checked baggage”
christopherlU7356DW, 27 May 2018 | Read review
“Air flight companies in brazil now charges to ship bags. but if you travel with a backpack and a carry-on its totally fine.”
thaist345, 22 May 2018 | Read review
“I was looking for a flight departing after 6:00 PM from Vix to Rio with a good price, Azul was the best option.”
Ebarbosa, 21 May 2018 | Read review
“Sit in the front row !”
MCBRAZIL, 21 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is a Brazilian low-cost carrier that flies to about 100 domestic destinations. While the airline serves larger markets such as Belo Horizonte, Rio de Janeiro, Salvador da Bahia and São Paulo, the bulk of its destinations are smaller, underserved markets. It also has a flight to Fort Lauderdale, and codeshare agreements with the Star Alliance and United Airlines (UA). The airline's hubs are located at Viracopos International Airport (VCP), Tancredo Neves International Airport (CNF) and Santos Dumont Airport (SDU). Its fleet consists of about 150 planes, including Airbus, ATR and Embraer aircraft. Most of the aircraft are configured with a single Economy Class cabin, though some planes also have a Business Class cabin.

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