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9 Air

7 reviews
Headquarters: Road 1 West Baiyun Distric, Guangzhou 510000 China 011 86 400 105 1999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7 Reviews from our TripAdvisor Community

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7 reviews from our community

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All reviews Nanjing Harbin Dalian Haikou Guiyang
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Showing 4: English reviews
Abu Dhabi, United Arab Emirates
Level 3 Contributor
11 reviews
11 helpful votes
Reviewed yesterday

This is a budget airline and the booking on Trip.com makes this clear. No baggage included, no meals included. Cabin bag only 20x30x40cm. So was expecting the worst, especially after reading the reports on this thread. Check in at Haikou was straight forward and surprisingly they checked my suitcase for free. My wife's cabin bag was too big and not...

Domestic Economy Haikou - Harbin

Thank MjM081152
Tokyo Prefecture, Japan
Level 5 Contributor
53 reviews
5 helpful votes
Reviewed 4 weeks ago

AQ1045, AQ1046 is almost never on time. Just because Dalian-Wuxi flight is a bottle-neck, the airlines should be showing their effort to meet the passengers' expectation. The flight is ever on time, but the worst is their service. I have seen crew playing games on their smartphone during the flight....

Domestic Economy Dalian - Wuxi
Thank Dive_Traveller1974
Nanjing, China
Level 4 Contributor
23 reviews
5 helpful votes
Reviewed 16 March 2017

Its only 3 hours of flights but yet it was very uncomfortable.We experienced many turbulences. Please note that no entertainment is available. There was no meal plan and no checked in baggage included in the normal ticket and had to pay extra to get those services unlike the plane I took earlier in a round way.

Domestic Economy Harbin - Nanjing
1 Thank khiv869
9 Air, Manager at 9 Air, responded to this review

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Domestic Economy Harbin - Nanjing

Guiyang, China
Level 4 Contributor
19 reviews
7 helpful votes
Reviewed 27 November 2016

I had my backpack and carry-on and got to the check-in desk. The woman checks my passport. Everything is okay at this point. Then, she says that I need to weigh my carry-on to send it in. Alarms go off in my head. Why do I need to do that? It's just a carry-on. I ask her if I need...

Domestic Economy Nanjing - Guiyang

1 Thank Exploration89
See travel tips for airlines
“Take your own food and a book, expect to pay for luggage and just try to smile through it all.”
MjM081152, 20 Nov 2018 | Read review
“Only good for very short flights.”
khiv869, 15 Mar 2017 | Read review
“Don't book with them unless you have no carry-on.”
Exploration89, 26 Nov 2016 | Read review
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About 9 Air
China-based 9 Air (AQ) is a low-cost carrier that is a subsidiary of Juneyao Airlines (HO). From its hub at Guangzhou Baiyun International Airport (CAN), 9 Air flies to Wenzhou Longwan International Airport (WNZ) and Harbin Taiping International Airport (HRB). Also known by the Chinese name Jiu Yuan, the airline's fleet consists of Boeing 737-800s configured entirely with economy class seating. The airline offers three types of airfares: The least expensive fare entitles passengers to a small piece of carry-on luggage; the middle tier includes checked luggage; and the most expensive airfare includes checked luggage and food.

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