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Thomas Cook Airlines (UK)


9,085 reviews
Headquarters: Hanger 1, Western Maintenance Area, Runger Lane Manchester Airport,, Manchester M90 5FL England 011 44 800 916 0652 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,085 Reviews from our TripAdvisor Community

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9,085 reviews from our community

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Showing 8,413: English reviews
Caerphilly, United Kingdom
Level 3 Contributor
11 reviews
Reviewed today
NEW

Paid to pre book which we selected didn’t get the seats. Booked seats with extra leg room by the exits. They were given to someone else nothing we could do because we had to stick to the numbers on our tickets

Europe Economy Cardiff - Zakynthos
Helpful?
Thank stephaniemassaro
Catterick, United Kingdom
Level 4 Contributor
33 reviews
7 helpful votes
Reviewed today
NEW
via mobile

First time travelling with Thomas cook and from start to finish has been excellent. Travelled from Manchester to Rhodes. Checked in on line the day before. Arrived at the airport and was in the baggage drop que for 2 mins. A good stress free start. On board the plane the cabin crew were very friendly and helpful. Return journey was...

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Europe Economy Manchester - Rhodes

Helpful?
Thank Andy M
Cardiff, United Kingdom
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Just used Thomas Cook to fly to Turkey from Bristol and back. Check in was so quick and easy, 5 min delay, but that was to check all luggage was on board and off we went. Staff were friendly. Coming home early hours of morning, bit of problem where people were storing small bags in overhead lockers instead of under...

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Europe Economy Bristol - Dalaman

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Thank Claire F
Doncaster, United Kingdom
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed today
NEW

We flew from Manchester, the start of the school holiday season. It was manic, the worst part of the holiday . Once on our way the flight was eight hours fourth five minutes. We were dreading it, but we thought it was better than expected. Good choice of films, and the food was very palatable. The drinks are always over...

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International Economy Manchester - Punta Cana

Helpful?
Thank John D
Newton Abbot, United Kingdom
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed today
NEW

flight to Dalaman ok until we got to Dalaman 2hours to get past passport control must have been 500 of us Dalaman to Bristol nightmare checked in ok then given a note saying we were delayed and we could go get some food and drink later flight should have been 9.25pm 2.10 am we got on board plane

Europe Economy Bristol - Dalaman
Helpful?
Thank mickford34
Glasgow, United Kingdom
Level 3 Contributor
14 reviews
17 helpful votes
Reviewed today
NEW
via mobile

Very good flight staff very good always there to help you my grandchildren loved the flight and there was no delays xx

Europe Economy Manchester - Dalaman
Helpful?
Thank elizabeth a
Manchester, United Kingdom
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed today
NEW
via mobile

Great comfortable planes, staff were lovely too. The meal on the plane coming home was awful mac n cheese with chicken. All three of didn't eat it, so a waste of money. We have just booked again for next year and haven't pre booked meals.... never again.

Europe Economy Manchester - Dalaman
Helpful?
Thank melanie s
2 reviews
Reviewed today
NEW

Friendly welcoming staff.Smooth flight.Used Thomas Cook for last 8 years and only been delayed once due to a bird flying in the engine.Recommended

Europe Economy Burgas - Manchester
Helpful?
Thank Roger H
2 reviews
4 helpful votes
Reviewed today
NEW
via mobile

Good flight. Plenty of room on row 13 with above tv showing cartoons, flight path etc. Drinks and snacks reasonable priced and dinner was lovely (for a plane meal). Would recommend and would not hesitate to use Thomas cook again👍✈️

Europe Economy Glasgow - Fuerteventura
Helpful?
Thank David S
Colchester, United Kingdom
Level 5 Contributor
57 reviews
40 helpful votes
Reviewed today
NEW

First time flying with Thomas cook on this journey. I was impressed with their service and the amount of leg room compared to virgin and BA and TUI. I would say it compared well with the premium seating and service on these flights. The food was nice although the rest of my party didn't eat it (but they are fussy)....

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International Economy London - Orlando

Helpful?
Thank ManningtreeSpiffy
See travel tips for airlines
“Don’t waste your money pre booking seats”
stephaniemassaro, 19 Aug 2018 | Read review
“do not pat extra for seats its a rip off”
mickford34, 19 Aug 2018 | Read review
“We had front section seats which were pretty spacious.”
ManningtreeSpiffy, 19 Aug 2018 | Read review
“My tip is don’t travel with them as if there is any issues they don’t want to know totally ruined our holiday”
NigelG846, 18 Aug 2018 | Read review
“Choose another airline.”
jgfwhu57, 17 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Thomas Cook Airlines (UK)
Charter carrier Thomas Cook Airlines (MT) is a British-based airline that flies non-stop to about 95 destinations. These include points across Europe, as well as destinations in Africa, Asia, North America and the Caribbean. Primarily catering to vacation travelers, the airline primarily flies airplanes with a single Economy Class cabin; however, some planes also have a Premium Economy Class cabin. Thomas Cook Airlines' primary operating bases are located at Manchester Airport (MAN) and London Gatwick Airport (LGW). Eight secondary operating bases are spread across the United Kingdom.

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