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SpiceJet


2,233 reviews
Headquarters: 319 Udyog Vihar Phase IV, Gurugram (Gurgaon) 122016 India 011 91 98718 03333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,233 Reviews from our TripAdvisor Community

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2,233 reviews from our community

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Showing 2,146: English reviews
Wallingford, United Kingdom
Level 6 Contributor
148 reviews
67 helpful votes
Reviewed yesterday
NEW

The 10:30 am flight that we booked was changed to 6:30 am without notification. We only found out 4 days before we we checked on line direct with Spicjet. The baggage allowance is only 15kg - not enough when transferring from an international flight where the allowance is more than double that. Otherwise, pretty average.

Domestic Economy New Delhi - Dharamsala
Helpful?
Thank John W
National Capital Territory of Delhi, India
Level 4 Contributor
27 reviews
3 helpful votes
Reviewed yesterday
NEW

Flew in September to Kolkata.... and back.... It was late at night, but the flight was smooth and meal was hot & nice. Though this plane had very less leg room.

Domestic Economy New Delhi - Kolkata (Calcutta)
Helpful?
Thank DhirenderW
Level 6 Contributor
107 reviews
45 helpful votes
Reviewed 3 days ago
NEW

Both the flights landed 15-20 minutes before the scheduled time of arrival at the respective airports. SpiceJet is proving to be way ahead of its rivals in the business.

Domestic Economy New Delhi - Guwahati
Helpful?
Thank Sriram_064
SpiceJet, Cutomer Experience at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We are delighted to hear about your pleasant flying experience and look forward to serving you in future again. Thanks for sharing your experience with us.

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Domestic Economy New Delhi - Guwahati

Boston
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW
via mobile

I’m appalled that a medical emergency request I raised the morning of November 3 for me to rebook flights due to my dads medical emergency couldn’t be serviced ‘for at least 48 hours’ per the Spicejet team. Hence, we went ahead and booked the jet airways tickets instead, since the customer relations team at Spicejet isn’t allowed to talk to...

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Domestic Economy Chennai (Madras) - Hyderabad

Helpful?
Thank ontopoftheworld18
SpiceJet, Customer Experience. at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We are truly sorry for this experience. Please share your details at nodalofficer@spicejet.com, our team shall get back to you.

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Domestic Economy Chennai (Madras) - Hyderabad

India
Level 6 Contributor
181 reviews
108 helpful votes
Reviewed 3 days ago
NEW

We travelled on this flight on our return from Tuticorin to Chennai.. Fare is comparatively better with very good reception and services, This is the morning flight which was delayed by more than 45 minutes. Air Journey was very good.. As this is a cheap fare Air service we could get only water as complimentary that too on our request....

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Domestic Economy Tuticorin - Chennai (Madras)

Helpful?
Thank twinkle906
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We deeply regret the inconvenience caused due to the flight delay. Please note that customer feedback is always appreciated as it enables us to identify areas that may need improvement, and we are extremely grateful to you for sharing your views with us. We shall relay your suggestion to the concerned team. We hope you will...

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Domestic Economy Tuticorin - Chennai (Madras)

Chennai, Tamil Nadu, India
Level 6 Contributor
387 reviews
205 helpful votes
Reviewed 3 days ago
NEW

We travelled to Tuticorin by this flight on 13th October 18. The fare was comparatively cheaper. The flight though delayed reached the destination on time. The Journey was good. As this is the Cheap fare Airways, they did not provide any complimentary eatables except water that too on request. The service was good and the air-hostess were very polite. My...

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Domestic Economy Chennai (Madras) - Tuticorin

Helpful?
Thank WVR7933
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We sincerely regret the inconvenience caused due to delay. Customer feedback is always appreciated as it enables us to identify areas that may need improvement, and we are extremely grateful to you for sharing your views with us. We shall certainly share it with the concerned team. We look forward to welcoming you on-board again soon.

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Domestic Economy Chennai (Madras) - Tuticorin

Kolkata (Calcutta), India
Level 3 Contributor
21 reviews
17 helpful votes
Reviewed 3 days ago
NEW

The leg space is very less if you are above 5.10" and it is advisable you pay more and buy a spicemax with better leg space or fly some other airline.

Asia Economy Bangkok - Kolkata (Calcutta)
Helpful?
Thank Kaushik G
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We regret any inconvenience caused. Please be assured, we've taken a note of your feedback and shall share it with the concerned team. Further, passengers can always prebook the seat of their choice through our website www.spicejet.com. We hope you will give us the opportunity to welcome you onboard again soon.

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Asia Economy Bangkok - Kolkata (Calcutta)

Kolkata (Calcutta), India
2 reviews
Reviewed 6 days ago
NEW
via mobile

I went on a long vacation, so I boarded around 7-8 flights. SpiceJet was the worst of all. - There's no leg space, I even couldn't cross my legs. - The button available to recline my seat was broken. - I had to press the call button around 4-5 times to get a glass of water. - The air hostesses...

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Southeast Asia Economy Kolkata (Calcutta) - Bangkok

Helpful?
Thank sonal00
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We regret the inconvenience you have faced while travelling with SpiceJet. We have noted your feedback and shall review on the same for corrective measures. Customer feedback is always appreciated as it enables us to identify areas that may need improvement, and we are extremely grateful to you for sharing your views with us. We hope...

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Southeast Asia Economy Kolkata (Calcutta) - Bangkok

Hyderabad, India
Level 6 Contributor
103 reviews
96 helpful votes
Reviewed 6 days ago
NEW

It was last year but I remember it was a comfortable journey to the end. Had no problem at all in legroom or food.

Domestic Economy Hyderabad - Kochi (Cochin)
Helpful?
Thank GreenCarpet11
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi, Greetings from SpiceJet! We are delighted to hear about your pleasant flying experience and look forward to serving you in future again. Thanks for sharing your experience with us.

More 
Domestic Economy Hyderabad - Kochi (Cochin)

2 reviews
Reviewed 6 days ago
NEW
via mobile

Spicejet has become very unprofessional airlines now. Nothing they are doing right. Flight are almost delayed from minimum 30 minutes to one hour with out any bad weather or unavoidable situations. Miss handling of luggage’s. no answerable staff. Flight doesn’t have suffecient food even on prebooking of meal. Rude behaviour from air hostess and flight stewards. Very very poor

Asia Economy Bangkok - New Delhi
Helpful?
Thank Nitin S
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi Nitin, Greetings from SpiceJet! We apologize for the experience you had. Please note that SpiceJet makes all reasonable efforts to ensure timely operations of its scheduled flights. However, due to unforeseen circumstances causing a delay or cancellation of its scheduled operations. Further, we have noted your feedback and shall review on the same for corrective measures. We thank you...

More 
Asia Economy Bangkok - New Delhi

See travel tips for airlines
“I only know it was good because I did not pay for anything in advance or order beforehand.”
GreenCarpet11, 7 Nov 2018 | Read review
“Maintains ON TIME in the Domestic Flights which I Experienced.”
BoopalachandranG, 3 Nov 2018 | Read review
“Avoid Flying Spice Jet at least from Dubai to India”
RajT180, 1 Nov 2018 | Read review
“if you want extra legroom on this spicejet boeing, opt for first row on the left side of the plane”
RajniK106, 1 Nov 2018 | Read review
“It is good for budget travellers”
nbbhagodiya2015, 26 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About SpiceJet
Indian low-cost carrier SpiceJet (SG) is one of the country's biggest airlines when measured by the number of domestic passengers. The airline flies non-stop to about 50 destinations, including more than 40 within India. International destinations include Afghanistan, the Maldives, Nepal, Oman, Sri Lanka, Thailand and the United Arab Emirates. SpiceJet's fleet consists solely of planes with Economy Class seating. Passengers who opt for SpiceMax receive priority check-in and seats with extra legroom. SpiceJet's primary hubs are located at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Ahmedabad's Sardar Vallabhbhai Patel International Airport (AMD).

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