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AirAsia - Philippines AirAsia


680 reviews
Headquarters: Domestic Road Manila Domestic Airport, Pasay, Luzon 01300 Philippines 011 63 2 722 2742 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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680 Reviews from our TripAdvisor Community

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680 reviews from our community

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Showing 553: English reviews
Seattle, Washington
Level 5 Contributor
81 reviews
50 helpful votes
Reviewed 2 days ago
NEW

Direct flight from Don Muang Bangkok to Manilla. Other than the logistical horror of arriving at 2AM, upon landing in Manilla, the stewardess announced she was coming though the cabin to do a mandatory spraying. With no more than a few seconds notice she took a LARGE can on insecticide and emptied it walking the plane from front to back...

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Southeast Asia Economy Bangkok - Manila

Helpful?
Thank brian h
Batam, Indonesia
Level 4 Contributor
35 reviews
5 helpful votes
Reviewed 2 days ago
NEW

No delays on both sectors CEB-MNL-CEB. I always like the flight schedules of Air Asia as they are spaced wide apart so there are very few flight delays due to late arrival of the aircraft. However, in the past, I had a very bad experience with them that I had to tweet a complaint but was ignored. They flew despite...

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Domestic Economy Cebu Island - Manila

Helpful?
Thank jkimseng
Peterborough, United Kingdom
Level 6 Contributor
1,139 reviews
689 helpful votes
Reviewed 3 days ago
NEW

Both outward and return legs were delayed, blamed on congestion at Manila. Onboard service was good, though unlike most other aitlines they insist tablets are off till at cruising altitude. prebooked meal was basic but actually tasty. on the outward journey flight was 2 hours late, on the return leg, passengers boarded over an hour before departure time but then...

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Domestic Economy Manila - Cebu Island

Helpful?
Thank saf7670
Tokyo, Japan
Level 2 Contributor
6 reviews
9 helpful votes
Reviewed 3 days ago
NEW

If you do not want to end up with travel insurance, you actually have to unclick a box which is well hidden on the booking page. Result: two travel insurances that I do not need, that I did not want to buy, that are useless. Getting in contact with AirAsia is just as useless: they advise you that you should...

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Southeast Asia Economy Singapore - Manila

Helpful?
Thank John B
Level 3 Contributor
14 reviews
Reviewed 1 week ago via mobile

My first but definetely not my last flight with this low cost yet very exceptional airlines. Despite the fact that its their tickets online were very economical fit for a backpack and budget traveller their services inflight was good and they have i think very friendly and smart cabin crew.

North Asia Economy Manila - Taipei
Helpful?
Thank daemir
Manila, Philippines
Level 3 Contributor
13 reviews
Reviewed 2 weeks ago

Always had a smooth and safe flight with AirAsia. The day of my flight back to Manila from Bali was the day a big typhoon will land and hit the Philippines. It was a very bumpy ride going back home but we landed safely. Lots of delays tho due to the weather condition.

Asia Economy Manila - Denpasar
Helpful?
Thank Janellie S
Quezon City, Philippines
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed 2 weeks ago

The flight was great. The F.A's are very strict to rules which is good. I'm gonna miss davao for sure.

Domestic Economy Davao City - Manila
Helpful?
Thank baquiranharoldm
Brisbane, Australia
Level 4 Contributor
29 reviews
19 helpful votes
Reviewed 2 weeks ago

I have a disability & were in a Wheel Chair and couldn't fault the service given to me and viewed how efficient and courteous the staff were,booking in was quick and plane left on time and arrived on time.

Domestic Economy Cebu Island - Manila
Helpful?
Thank Happy G
Level 1 Contributor
3 reviews
Reviewed 3 weeks ago via mobile

شركة طيران بمستوى عادي او اقل بحكم انها تشغل رحلات دوليه تزيد عن ١٠ ساعات، ولا انصح بها حتى لو تفرق بالسعر(رائي A regular or less standard airline, which operates international flights for more than 10 hours, has no entertainment. It is considered an economical airline and I do not recommend it even if it is different in price and...

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International Economy Riyadh - Manila

Helpful?
Thank THNA1
Metro Manila, Philippines
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

I didn't mind the cramped seats but flights are ALWAYS delayed and no offer of free refreshments like even just a bottle of water. It was my first time on a plane so I had some questions about seats and boarding that these incompetent employees couldn't answer so I was surprised that they were even laughing like it was a...

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Domestic Economy Manila - Cebu Island

Helpful?
1 Thank stephencurry101
See travel tips for airlines
“hide your blanket during landing, you'll need it as a shield from bug spray”
F8620OCbrianh, 19 Oct 2018 | Read review
“Avoid if possible”
JohnXL1967, 18 Oct 2018 | Read review
“Choose and book your seat as your assigned seat may not be to your liking.”
144happyg, 2 Oct 2018 | Read review
“If you travel without checked in luggage, leave your umbrella at home. It is not allowed inside the cabin and the cost is P800!”
franksO7945RW, 20 Sep 2018 | Read review
“do not expect food, TV, or you can fix back your seat haha this is a low cost, at least you will get your destiny for few money”
207joela, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About AirAsia - Philippines AirAsia
AirAsia Philippines (Z2) is a Manila-based low-cost carrier and the Philippine affiliate of Malaysia-based AirAsia. (AK). Founded in 2010, AirAsia Philippines operates from a hub at Ninoy Aquino International Airport (MNL) using Airbus A320 aircraft. Destinations served include major cities in the Philippines, Bangkok, Denpasar, Guangzhou, Ho Chi Minh City, Hong Kong, Jakarta, Kuala Lumpur, Seoul, Singapore, and Taipei.
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