We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines

Jetstar Pacific Airlines - Vietnam

884 reviews
Headquarters: 112 Hong Ha Street, Ward 2, Tan Binh, Ho Chi Minh City Vietnam
Depart
Tue, 7/5
Return
Tue, 14/5
Travellers
1,Economy
Overview
2.5884 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Airline Deals
About Jetstar Pacific Airlines - Vietnam
Headquarters: 112 Hong Ha Street, Ward 2, Tan Binh, Ho Chi Minh City Vietnam

Airline Summary

Headquartered in Ho Chi Minh City, Vietnam, Jetstar Pacific (BL) is a low-cost airline that was founded in 1990 as Pacific Airlines. It is wholly owned by Vietnam Airlines (VN). It operates from a hub at Tan Son Nhat International Airport (SGN) and has designated Noi Bai International Airport (HAN) as a focus city. Jetstar Pacific flies to about 40 destinations, the majority of which are in Vietnam. International destinations include points in Indonesia, Hong Kong and Thailand. The airline flies an all-Airbus fleet. It has eight Airbus A320-200 planes configured with all Economy Class-seating and two Airbus A321-200 planes with both Business Class and Economy Class cabins.
Airline Deals
884Reviews
162Photos
100Tips
Traveller rating
  • 114
  • 207
  • 172
  • 97
  • 294
Route
  • More
Cabin
Language
  • More
  • Filter
  • English
Popular mentions
Ho Chi Minh City - Hanoi
Domestic
Economy
The worst experience ever! I made a wrong reservation accidentally. When I tried to change the schedule at the airport, the employee of the airline told that I can cancel or change the booking only via travel agency. But the agency didn't answer the phone more than 5 minutes
Read more
+1
Phu Quoc Island - Ho Chi Minh City
Domestic
Economy
I have flown Jetstar in Australia domestically & also Trans-Trasman between Gold Coast Australia & Auckland New Zealand, so thought I would try Jetstar Pacific VN. Personally I had no complaints at all, they operated very similar to Jetstar in Australia/NZ. The aircraft was
Read more
Da Nang - Hong Kong
Asia
Economy
We had to pay overnight (above 20Kg per checked bag). We were on an international itinerary where 23Kg is the standard but were no aware of their policy (our travel agent’s fault). However, the agent at the ticket counter told us to move stuff from the checked baggage to the
Read more
Da Nang - Melbourne
International
Economy
Our nine year old son was not allowed on the flight because according to the Check In staff member he had no visa. We explained that we had already been in country for 16 days and he would have had to have a visa to get into Vietnam in the first place. According to the staff
Read more
Hanoi - Da Nang
Domestic
Economy
We were initially booked on the overnight train but we upgraded to a flight from Hanoi to Da Nang .. best decision ever...smooth ride and much better than over 15 hours on a train...Thanks Halong Tour Bookings ... so efficient
Read more
Previous
Album Categories
All photosTravellerAirportCabinView from WindowSeatOur fleetFood and DrinkAirline LoungeOnboard Feature
PreviousNext
12345633
"Learn to do the Check in staff members job so you can show them how to do it properly."
"Always check flight time the day of travel as in Vietnam flights often change without notice"
"Be sure to pay in advance for luggage and any other extras you may want."
"Pay a couple of Dollars for seat assignments"
"Whenever possible, avoid some low cost airlines."
PreviousNext
12345620
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Jetstar Pacific Airlines - Vietnam