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HOP!


1,184 reviews
Headquarters: 40 rue d_Arcueil, 94150 Rungis France 011 33 892 70 22 22 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,184 Reviews from our TripAdvisor Community

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1,184 reviews from our community

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Showing 126: English reviews
Lyon, France
Level 6 Contributor
339 reviews
77 helpful votes
Reviewed 5 days ago
NEW
via mobile

1st the plane was postpone 20 min. Then there was only one bus instead of 2 to get to the plane. Then they had to load the hand luggage in the cargo. After landing all the same in reverse. Took almost 2h for a 39 minutes flight. And the comfort of the Bombardier is pretty poor compared to 737 or...

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Domestic Economy Nice - Lyon

Helpful?
Thank quintnico
Korora, Australia
Level 3 Contributor
11 reviews
Reviewed 1 week ago via mobile

Pleasant ground and flight staff, plane on time (arrived early), baggage ready as soon as we entered the terminal. Have never had an easier or more pleasant domestic or international flight.

Europe Economy Prague - Lyon
Helpful?
Thank jamesfrancisdeagan
Childers, Australia
Level 6 Contributor
149 reviews
33 helpful votes
Reviewed 1 week ago

Plane left and arrived on time. The small jet we travelled in was clean and the seats reasonable comfortable. Passengers were looked after by two cabin crew, who were efficient and friendly. I was impressed with the fact that we were given a free small snack and a coffee on this very short flight (British Airways- you might learn from...

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Domestic Economy Caen - Lyon

Helpful?
Thank Gary_Childers
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 2 weeks ago via mobile

I’d recommend this company for a short flight in Europe any day over Air France. Budget airline but better in my option. The only negative part was you find out your gate number half hour before your flight. Other than that it’s definitely worth the price and service to fly with them.

Europe Economy Paris - Stuttgart
Helpful?
Thank Scott M
Quezon City, Philippines
Level 6 Contributor
208 reviews
98 helpful votes
Reviewed 4 weeks ago

I flew business class and its not worth it. You do get a different meal from economy but thats it. Seat and legroom is the same they just leave the middle seat vacant so you can have extra space

Europe Economy Frankfurt - Paris
Helpful?
Thank davehwan
Brisbane, Australia
Level 5 Contributor
82 reviews
40 helpful votes
Reviewed 4 weeks ago

This flight was to Toulouse from Prague via Lyon. The flight left Prague about 45minutes late. We were told nothing although we had a connection at Lyon to Toulouse. Our connection time was about 90 minutes. Once on board the flight was okay. We had booked these flights in May for September but were allocated the leftover centre seats for...

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Europe Economy Prague - Toulouse

Helpful?
1 Thank Norma31
Damme, Belgium
Level 3 Contributor
17 reviews
4 helpful votes
Reviewed 4 weeks ago

Brussels Airport is about the same distance as Lille from our home, but a lot smaller and more convenient. There are 2 airlines flying from Lille to Nice. I like the approach to Nice during daytime, the Azure coast is a gem from the air and the ground

Domestic Economy Lille - Nice
Helpful?
Thank Hendrik_Demol
New York City, New York
Level 4 Contributor
47 reviews
11 helpful votes
Reviewed 4 weeks ago via mobile

All 3 flights we took with Hop were delayed. A flight to From marseille to Caen through Lyon was delayed almost 1 hour. Because the late arrival, We missed the 2nd leg of my flight and had to wait another 4 hours (In Lyon we had to change plans). We got our suitcase only the next day... Our general impression...

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Domestic Economy Marseille - Caen

Helpful?
Thank tapeterlee2015
Kingswinford, United Kingdom
Level 6 Contributor
417 reviews
317 helpful votes
Reviewed 31 August 2018

Having flown out to Paris on Air France and receiving half a cup of coffee as we were about to land and Brioche Bun, I have to say that their low cost child is a far superior outfit. New Embraer aircraft, 2 x 2 seating with excellent leg room and also inflight catering of a high standard if you like...

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Europe Economy Paris - Birmingham

Helpful?
Thank j0hnhill
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
23 reviews
4 helpful votes
Reviewed 28 August 2018

Late evening flight, using a bus gate Only 40 people on the flight on a Embracer 170, but the staff insisted that all carry ons (with wheels) were placed underneath in the hold even though there was plenty of room on the plane Flight was fine on a clear evening On Arrival we were then told that the hand luggage...

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Europe Economy Paris - Newcastle upon Tyne

Helpful?
Thank m0by147
See travel tips for airlines
“We didn't have a good experience so don't know what to recommend.”
Norma31, 19 Sep 2018 | Read review
“Board early to get overhead locker space.”
j0hnhill, 31 Aug 2018 | Read review
“Book your flight as early as possible.”
Rumplestiltskinned, 21 Aug 2018 | Read review
“It's a relatively short trip, take it for what it is and you won't get disappointed!”
MrJonsey, 15 Aug 2018 | Read review
“If legrooms an issue for you, you might want to splurge a bit for business class.”
419sebastiana, 9 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About HOP!
HOP! (A5) is a French regional carrier that's owned by Air France (AF). The airline, which was founded in 2013, flies to about 50 destinations and has hubs at Charles de Gaulle Airport (CDG), Lyon-Saint Exupéry Airport (LYS) and Orly Airport (ORY). Destinations include more than 20 airports in France as well as points in Belgium, Croatia, Czech Republic, Germany, Hungary, Italy, the Netherlands, Norway, Slovenia, Spain, Sweden and the United Kingdom. Passengers can earn frequent flier miles through the KLM-Air France program Flying Blue.
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