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HOP!


783 Reviews
Headquarters: 40 rue d_Arcueil, 94150 Rungis France +33-0892-70-22-22 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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783 Reviews from our TripAdvisor Community

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783 reviews from our community

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Showing 82: English reviews
Rome, Italy
Level 6 Contributor
169 reviews
28 helpful votes
Reviewed 4 days ago
NEW

small airline company belonging to the Air France group. Small and sometimes uncomfortable aircraft with small seats. Flight on time, friendly staff, attentive and courteous. I recommend the seats forward

Europe Economy Paris - Dublin
Helpful?
Thank P4759ZWfedericos
Banja Luka, Bosnia and Herzegovina
Level 4 Contributor
17 reviews
3 helpful votes
Reviewed 1 week ago

This was the first time I flew with them. Checked in without problems. Was pleasantly surprised with the service and the seating (excellent legroom) of this regional (budget) airline.

Europe Economy Zagreb - Paris
Helpful?
Thank Aleksandar P
Hong Kong, China
Level 5 Contributor
52 reviews
18 helpful votes
Reviewed 2 weeks ago

When checking in online, the ‘two’ of us were not assigned two seats together and all other seats on the seat map were unavailable. We were led to believe the flight was really full. Let’s see inflight if we could swap seats with other passengers. Situation like this can happen sometimes on fully booked flights. Once on board, to our...

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Domestic Economy Caen - Toulouse

Helpful?
Thank MakHongKong
Phoenix, Arizona
Level 6 Contributor
404 reviews
84 helpful votes
Reviewed 3 weeks ago

Frist, there was a long line waiting for the desk to open. Then, the rep said that, since I had to pay for my checked bag, I must go to another counter. This took FOREVER, so that although I was there very early, I barely arrived at my age in time to board. Then, we had to circle in Lyon...

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Europe Economy Nuremberg - Venice

Helpful?
Thank nanatravels2
Munich, Germany
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 12 January 2018

small aircraft: rows with 1 seat + 2 seats comfortable, very friendly staff, very relaxed flight :-) cheapest way to reach Lyon, only 50€, and for this price you get a drink and a delicious cake (madeleine with apricot jam in our case) I would love to fly HOP! again :-))

Europe Economy Nuremberg - Lyon
Helpful?
Thank Carole C
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
448 reviews
148 helpful votes
Reviewed 18 December 2017

Everything worked well. The ticket was based on cabin luggage only. There was enough room in the lockers. The return flight was in one of their smaller Embraer aircraft which was a bit tight. Everything worked - as it should.

Europe Economy Newcastle upon Tyne - Paris
Helpful?
Thank rogerrobert98
Dortmund, Germany
Level 6 Contributor
97 reviews
36 helpful votes
Reviewed 6 December 2017

HOP! serving inner Europe connecting flights to CDG. This works quite good and in the schedule. We had nothing to complain and would use them next time again ....

Europe Economy Dusseldorf - Paris
Helpful?
Thank busch63
Sydney
Level 6 Contributor
1,880 reviews
624 helpful votes
Reviewed 5 December 2017

This was a tight transit connection, however, the staff, were very helpful in assuring us that we would meet the flight. Boarding was smooth as was the whole flight, we so love full service flights, which are very rare now-a-days on budget flights. baggage collection also was uneventful. All in all an excellent experience, we are looking forward to flying...

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Europe Economy Paris - Zagreb

Helpful?
Thank JnVSydney
Worcester, United Kingdom
Level 6 Contributor
130 reviews
91 helpful votes
Reviewed 5 December 2017

Had a very good flight with Hop , good service adequate leg room and smooth landing. I did however find their excess luggage charges on the high side compared to other budget airlines. Over 70 Euro for an extra bag ! my return flight with a different airline with the same bag was just 43 euro by comparison !.

Domestic Economy Bordeaux - Nice
Helpful?
Thank AlanCoxon
Fougeres, France
Level 4 Contributor
32 reviews
3 helpful votes
Reviewed 5 December 2017

Easy, well organised, on time, and good value. Exactly how budget flying should work - maybe Ryan Air could take a few tips

Europe Economy Rennes - Amsterdam
Helpful?
Thank Newburydes
See travel tips for airlines
“Book early”
Newburydes, 5 Dec 2017 | Read review
“Leaving Newcastle was better than leaving Paris but that was CDG's fault, not the airline's.”
seawife, 4 Dec 2017 | Read review
“Board the flight early to get enough baggage space”
ArvindYerram, 12 Sep 2017 | Read review
“Avoid mondays and fridays (fully booked)”
481larsm, 29 Aug 2017 | Read review
“A better airline than your usual low cost airline like Ryanair or Easyjet”
Caris25, 29 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About HOP!
HOP! (A5) is a French regional carrier that's owned by Air France (AF). The airline, which was founded in 2013, flies to about 50 destinations and has hubs at Charles de Gaulle Airport (CDG), Lyon-Saint Exupéry Airport (LYS) and Orly Airport (ORY). Destinations include more than 20 airports in France as well as points in Belgium, Croatia, Czech Republic, Germany, Hungary, Italy, the Netherlands, Norway, Slovenia, Spain, Sweden and the United Kingdom. Passengers can earn frequent flier miles through the KLM-Air France program Flying Blue.
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