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AirAsia - Thai AirAsia


4,218 reviews
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200 Vibhavadee Rangsit Rd., Bangkok 10210 Thailand 011 66 2 515 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,218 Reviews from our TripAdvisor Community

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4,218 reviews from our community

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Showing 2,231: English reviews
Hastings, United Kingdom
Level 6 Contributor
1,473 reviews
389 helpful votes
Reviewed yesterday
NEW

Great airline. Left DMK on time. Arrived PNH on time. Staff were friendly. Didn't seem to care about weight of hand luggage. All was as expected on an economy airline.

Southeast Asia Economy Bangkok - Phnom Penh
Helpful?
Thank MrsBsTravels
Los Angeles, California
Level 6 Contributor
312 reviews
120 helpful votes
Reviewed yesterday
NEW

I have flown more than 6 million miles with airlines and never experienced such an angry, condescending and rude agent. When we were in line, I asked "The flight to Bali?" and a lady pointed me to a line that apparently was premium, although my Thai was unable to decipher. When we got to the desk the woman went off...

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Asia Economy Bangkok - Denpasar

Helpful?
Thank Keith P
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1 review
Reviewed 2 days ago
NEW

My friend and I flew Air Asia, flight number AK583 flying to Kuala Lumpur on July 9, 2018. What we experienced was an infraction on the airline as well as neglectful service from the staff. The attendant checking luggage was less than helpful as she had her trainee do the numbers while she stood there on her personal cellphone disinterested...

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Asia Economy Manila - Male

Helpful?
Thank Taryn K
Level 4 Contributor
20 reviews
9 helpful votes
Reviewed 3 days ago
NEW

"NO OUTSIDE FOOD ALLOWED ON BOARD" My first thought was "how petty." But let's face it, you're flying a budget airline, not a Michelin rated fine dining restaurant or a 3D IMAX cinema. And actually, if you can't spend a few hours to get somewhere cheap, go ahead and spend a lot more money for a top-rated airline. After reading...

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Asia Economy Hong Kong - Denpasar

Helpful?
Thank Marc C
Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

not really on time but its not that bad, the staff is really nice and warm. got no issue from this flight. but i really hate space for leg is really small i mean ok i get my economy class but for long trip i mean i was spent 4 hours in plane which is i cant moved my leg...

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Southeast Asia Economy Bangkok - Kuala Lumpur

Helpful?
Thank Stevia C
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Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

i got no issue in this flight everything is good, no delay.. even its not that on time but its okay than i should waiting so long in my flight before and i still use self check in in airport still i like this machine because i've no time for long queue

Domestic Economy Chiang Mai - Bangkok
Helpful?
Thank Stevia C
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Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I got delay in this flight and almost 2 or 3 hours in airport it was so bad... and again i dont get anything from this airlines for my time waiting for the flight which is not sure when i can get it in my flight

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank Stevia C
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Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

i got free seat again from my trip in Thailand and in this flight i got very very on time flight and its make me happy and i still use self check in which is really awesome to skip the long queue

Domestic Economy Sattahip - Bangkok
Helpful?
Thank Stevia C
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Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

i have no issue from this flight and still i got free seat from this airlines and its was nice and got my flight on time, still using self check-in and the staff is really helpful.

Domestic Economy Phuket - Sattahip
Helpful?
Thank Stevia C
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1 review
Reviewed 4 days ago
NEW

Website booked the wrong date for both my flights and representatives advised me that I have to pay the full price of the tickets to correct it to the right date. Representatives denied all website issues (as many experience) and blamed it on me. I presented the screen shots of the error and the same response was received that I...

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Southeast Asia Economy Siem Reap - Bangkok

Helpful?
Thank Nathan P
See travel tips for airlines
“Be careful to get in the correct line, or be prepared for verbal abuse”
keithp867, 22 Sep 2018 | Read review
“Just do it.”
209marcc, 20 Sep 2018 | Read review
“free seat... dont missed it”
steviac2018, 20 Sep 2018 | Read review
“free seat dont missed it”
steviac2018, 20 Sep 2018 | Read review
“do it yourself”
WonderWheeler, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About AirAsia - Thai AirAsia
A joint venture between Malaysia-based AirAsia and Thailand’s Asia Aviation, AirAsia Thai (FD) is a low-cost carrier that operates from a primary hub at Bangkok’s Don Mueang International Airport (DMK). Chiang Mai International Airport (CNX), Phuket International Airport (HKT) and Krabi International Airport (KBV) are secondary hubs. The airline’s fleet consists of 44 Airbus A320 variants. AirAsia Thai flies to about 40 destinations, including 18 within Thailand. International destinations include Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Myanmar, Singapore and Vietnam.
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