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VietJetAir


1,850 reviews
Headquarters: 530 Nhat Tao District 11, Ho Chi Minh City Vietnam 011 84 1900 1886 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,850 Reviews from our TripAdvisor Community

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1,850 reviews from our community

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Showing 1,131: English reviews
Level 3 Contributor
25 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

After reading mixed reviews about the state of air transport in Vietnam, I was a tad apprehensive about Vietjet air. However, as the price was quite cheap, we decided to go for it. No problems experienced at all. Everything on time, plane clean and spacious, staff super friendly with relatively good English, and take off and landing was smooth with...

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Domestic Economy Ho Chi Minh City - Da Nang

Helpful?
Thank Kayleigh W
Taichung, Taiwan
Level 4 Contributor
19 reviews
2 helpful votes
Reviewed 2 days ago
NEW

This is a short flight, but the seats are really uncomfortable for tall people! Unless U pay more for more comfortable seats.

Southeast Asia Economy Bangkok - Ho Chi Minh City
Helpful?
Thank Massoud M
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW
via mobile

I never had such a bad service as with this airline! Pls people dont book a flight with this airline. The stuff is disrespectful and never willing to help you. Its cheap yes but definitely not worth. Thank you

Domestic Economy Chiang Mai - Bangkok
Helpful?
Thank tomtomwawa
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Everything possible with this airline is wrong. They left an already delayed flight full of passengers on a stationary plane, with no air conditioning, and failed to explain anything to anyone. A lunch voucher was provided which covered the cost of one bottle of water in the airport. Astonishingly bad. Avoid and take your money elsewhere.

Domestic Economy Hanoi - Phu Quoc Island
Helpful?
Thank 1harrypotterexpert
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Had our flight changed a total of 4 times with little notice. Found out about the last change at check in as they had sent an email while I was in the car on the way to the airport. Delayed us by 3 hours and messed up onward travel plans. Don’t fly VietJet if you have further travel plans!

Domestic Economy Da Nang - Ho Chi Minh City
Helpful?
Thank Camread
Level 4 Contributor
17 reviews
7 helpful votes
Reviewed 3 days ago
NEW
via mobile

We flew with VietJetAir two times during our trip in Vietnam, and it was delayed both times. The first time they kept postponing the departure time - they did it maybe three or four times. When we were finally in the air, they cut off 40% of the flying time, which meant my ears were killing me on the way...

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Domestic Economy Ho Chi Minh City - Da Nang

Helpful?
Thank Sara B
Montreal, Canada
Level 3 Contributor
23 reviews
2 helpful votes
Reviewed 3 days ago
NEW

We booked our flights thru Vietjet because it was the cheapest, but once again, you get what you pay for. Flight was on time, attendants were nice and helpful and we did not have concern about safety. However, you have to pay for EVERYTHING. Nothing is given for "free" and they do not provide any food/snacks, not even water and...

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International Economy Sydney - Ho Chi Minh City

Helpful?
Thank camille c
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

Safety concerns were abundant throughout. For example, one of the flight attendants spent take off and landing on his phone. There were no seat belt checks which was also a concern. We would not fly woth them again no matter how cheap - unfortunately you get what you pay for.

Domestic Economy Ho Chi Minh City - Nha Trang
Helpful?
Thank Caroline H
Bangkok, Thailand
Level 5 Contributor
17 reviews
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

This is the first time to travel with Vietjet. I have booked on February. My fight is on 27-29 July 2018. When I arrived suvarnabhumi airport. It’s no queue at Check in kiosk. Everything were smooth. . On board. Fight is not delay!!! Both go and back. I got exit seat. Wide leg room. Seat size is good enough and...

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Southeast Asia Economy Bangkok - Ho Chi Minh City

Helpful?
Thank Foodzologist
Leeds, UK
Level 4 Contributor
17 reviews
13 helpful votes
Reviewed 5 days ago
NEW
via mobile

Had read all the awful reviews so booked with trepidation but it was all good, just a 15 minute delay and our luggage appeared at the other end. So cheap too .

Domestic Economy Hue - Hanoi
Helpful?
Thank helmackey
See travel tips for airlines
“Pay extra for the comfort seats, but check full price airlines first! It may turn out to be the same price.”
Mass0udM, 15 Aug 2018 | Read review
“Just simply avoid it. Spend 10 USD extra and book with a normal airline.”
HelloRokas, 7 Aug 2018 | Read review
“Expect delays, but overall efficient, if 'no frills', service.”
, 6 Aug 2018 | Read review
“Bring cash to pay for extra baggage allowance if you have not paid in advance.”
Soymylk, 6 Aug 2018 | Read review
“Expect delays”
A3087XGtonya, 4 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About VietJetAir
Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes.
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