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Aeromar

461 reviews
Headquarters: Hangar #1 Zone D, Col. Federal, Mexico City Mexico 15620
Overview
3.0461 reviews
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About Aeromar
Headquarters: Hangar #1 Zone D, Col. Federal, Mexico City Mexico 15620

Airline Summary

Aeromar (VW) is a Mexican airline that operates from a hub at Mexico City International Airport (MEX). Founded in 1987, the airline flies to more than 20 destinations across Mexico, including General Heriberto Jara International Airport (VER) in Veracruz, General Juan N. Álvarez International Airport (ACA) in Acapulco and Carlos Rovirosa Pérez International Airport (VSA) in Villahermosa. Aeromar also flies to McAllen/Miller International Airport (MFE) in McAllen, Texas. The carrier has codeshare agreements with United Airlines (UA) and Aeroméxico (AM). Travelers can also earn miles through United's MileagePlus frequent flier program.
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461Reviews
92Photos
34Tips

Reviews
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Hugh M wrote a review Apr 2023
3 contributions
Merida - Havana
Caribbean
Economy
Arrived at Merida airport at 4.30pm, on March 12th, for our 6.30pm flight to Havana to find no sign of Aeromar. No closed desks, no signs, nothing. Found an information desk who looked online and told us they'd gone out of business. We'd had no notification or warning of any sort. Had to spend a couple of hours on the floor of the airport making plans for alternatives. Car hire for the 5 hour drive to Cancun to get an American Airlines flight via Miami the next day. Cost us about an extra £3500.00. Thanks Aeromar. For nothing!
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Date of travel: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kieran R wrote a review Apr 2023
Greater Sydney, Australia5 contributions
Cancun - Havana
Caribbean
Economy
They changed my flight to 2 days later without any consultation and I found it nearly impossible to contact them and when I did they refused to give me an earlier flight as I had already made plans based on that flight. I had to book another airline to get to my destination and cancelled my flight with them and they refused to refund my money. Fly COPA or someone else.
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Date of travel: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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missmollyd wrote a review Feb 2023
Minneapolis, Minnesota34 contributions54 helpful votes
Puerto Vallarta - Dallas
USA
Economy
Feb 25, 2023-My daughter checked in on-line for her Aeromar flight to Guadalajara with continuing flight on Volaris to Dallas and received a boarding pass. Shortly thereafter, we heard the airline had gone out of business in the previous week with no notice to customers. She had to purchase an additional ticket on another airline to Mexico City and then back to Guadalajara to get on her final leg. She barely made it. Use caution!!
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Date of travel: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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canadianhockey91 wrote a review Feb 2023
Kamloops, Canada199 contributions236 helpful votes
Puerto Escondido - Mexico City
Domestic
Economy
Booked a flight from Puerto Escondido to MEX in November. They cancelled the route and did not email or contact to indicate this. I only found out because they are in the news for being in severe debt. They will not refund the money. I will have to attempt a chargeback. Absolutely garbage service. Looks like they might be going bankrupt soon so DO NOT BOOK and if you have a booking already be extra weary and check your references asap!
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Date of travel: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rommy A wrote a review Dec 2022
Port Saint Lucie, Florida1 contribution
Havana - Cancun
International
Economy
The worst airline ever, I booked a ticket for my brother to go to Cancun and they told me that flight was actually going to another place. I was in the system but they did not let me, board. Cancun was just a layover without opening the doors. Called the airline and said that they could not do anything for me, no refund or money back. Be advised not to book with this terrible airline. And that is not even counting how poor and useless the customer service was.
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Date of travel: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cabin Aeromar
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Aeromar in Oaxaca Airport
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Kick_start_my_fart wrote a tip May 2022
"Do not book this airline!"
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Andy V wrote a tip Jan 2022
"Fly a different airline."
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Stephen C wrote a tip Mar 2020
"Relax and enjoy they will get you to your destination."
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Beckaboo_12 wrote a tip Feb 2020
"There was no need to check in; our seats were assigned at time of purchase."
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William V wrote a tip Dec 2019
"Don't fly with them unless there are no other options."
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