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Africa World Airlines


4 reviews
Headquarters: SSNIT Emporium Liberation Road, Accra Ghana 011 233 30 701 2024 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4 Reviews from our TripAdvisor Community

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4 reviews from our community

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Showing 4: English reviews
Lagos, Nigeria
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 18 September 2018

I've flown with this airline a couple of times and what impressed me the most about them was how they always kept to time. If you have an appointment in any of the locations they service, you will be almost certain of getting there on time.

Africa Economy Lagos - Accra
Helpful?
Thank Bosslady6
Hannover, Germany
Level 5 Contributor
71 reviews
36 helpful votes
Reviewed 18 September 2018

Chaotic check-in and disorganized boarding, in spite of one airline manager (enjoying the typical African big-man-syndrome) was joining our flight.This lead to hilariously repeated checks of boarding cards and when daring to make a funny comment, I was bullied by that manager ,who threatened to have me offloaded. Their Punctuality is nothing to write home about,we took off with 45...

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Africa Economy Lagos - Accra

Helpful?
Thank Blackheart
Africa World Airlines, Manager at Africa World Airlines, responded to this review

Dear Blackheart, Please accept my apologies for the perceived poor service you received on your flight. I have contacted you offline in an attempt to investigate this further. I assure you that your experience is very much the exception, and I hope to be able to demonstrate this to you on your next flight with us. Thank you for choosing...

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Africa Economy Lagos - Accra

Level 5 Contributor
57 reviews
18 helpful votes
Reviewed 18 September 2018

If you are not on the early morning flight then keep your plans lose. Although not openly admitted it is speculated that they only fly when the plane is full. That ends up with delays, cancellations and itinerary changes. No wifi at the airport, limited seating, limited snack bar, one of two sinks barely works in the ladies washroom and...

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Domestic Economy Tamale - Accra

Helpful?
Thank Laura C
Africa World Airlines, Manager at Africa World Airlines, responded to this review

Dear Laura, Thank you for your feedback. I will be the first to admit that the facilities at the old domestic Terminal 1 in Accra were inadequate and provided a poor passenger experience for customers of all airlines operating from there. I am pleased however to advise that AWA has relocated all our domestic operations to Terminal 2 as of...

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Domestic Economy Tamale - Accra

Jeffersonville, Indiana
Level 6 Contributor
96 reviews
29 helpful votes
Reviewed 18 September 2018 via mobile

I chose this flight because it was important to me to get to Accra early in the day to catch a flight to Northern Ghana on the same day. I was glad for the single flight the service was consistent and efficient. I would do it again.

International Economy Washington DC - Accra
Helpful?
Thank LindaINjeffrsnvlle

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