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Air Panama


130 reviews
Headquarters: Aerpuerto Marcos A. Gelabert Albrook, Panama City Panama 011 507 316-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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130 Reviews from our TripAdvisor Community

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130 reviews from our community

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Showing 61: English reviews
Tel Aviv, Israel
Level 6 Contributor
137 reviews
55 helpful votes
Reviewed 3 weeks ago via mobile

If you want to go back in time, like to the 70s fly air panama. Very old planes. They cancelled both of our flights by email (great but what about our hotels and other flights) and rescheduled to later flights which damaged our entire flight plus we had to pay penalty for a completely new flight out of panama. So...

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Domestic Economy Panama City - Bocas Town

Helpful?
Thank ggbazza
Level 5 Contributor
56 reviews
7 helpful votes
Reviewed 3 weeks ago

Flying in a Fokker turboprop with a seating capacity of about 40 people, is never my idea of 'fun'! But the pilot and cabin attendant were quite professional and made the trip enjoyable! The runway in Bocas Town is very short, but we put down perfectly and stopped well short of the ocean at the end of the runway!

Domestic Economy Panama City - Bocas Town
Helpful?
Thank Kerry A
Helsinki, Finland
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed 4 weeks ago

Got stuck for 11 hours in BOC. They wouldn't let us out of the waiting room, even when the only women toilet got broken. No compensation, no food, no water, no apologies. They claim it was due to the weather, but other aircrafts were able to use the same airstrip. At times it was CAVOK, really.

Domestic Economy Bocas Town - Panama City
Helpful?
Thank Lauri L
2 reviews
Reviewed 13 September 2018

As others have written, Air Panama tends to cancel earlier flights and then combine them with the next scheduled flight. So, you arrive at the airport at 5am for a 6am flight but sit around until 9. Same, for my return - without any notification. So, you spend alot of time in little airports when you might have done something...

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Domestic Economy Panama City - Bocas Town

Review collected in partnership with Sky-tours

Helpful?
Thank Sara S
Zutphen, The Netherlands
Level 4 Contributor
27 reviews
5 helpful votes
Reviewed 4 August 2018 via mobile

We (and others) had to wait for more than 3 hours because Air Panama just canceled our flight, they combined our flight with other upcomming flights, so less expenses and they make more profit. I do understand that a halve packed flight is inefficiënt and unnececessary air pollution, so from this from a point of view I respect this decision,...

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Domestic Economy Bocas Town - Panama City

Helpful?
1 Thank TGerritsen
New York City, New York
1 review
1 helpful vote
Reviewed 18 July 2018 via mobile

Air Panama cancelled my flight because they “didn’t know I was transferring from a different airport” and I didn’t physically show up at the check-in desk within an allotted time frame, even though I was at the gate a full hour before the flight was scheduled to leave. They also don’t have online check-in. They told me the next day...

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Central America Economy San Jose - Bocas Town

Helpful?
1 Thank crlarin
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 18 July 2018

Just so you know, this airline will cancel flights when they are not full, and you will sit around most of the day in the airport waiting for the next flight. Not the way anyone wants to be on vacation. They apologized verbally twice but offered nothing more than that. I hope this review this costs them some business, as...

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Domestic Economy Bocas Town - Panama City

Helpful?
1 Thank Jim L
Panama City, Panama
Level 6 Contributor
113 reviews
32 helpful votes
Reviewed 4 July 2018

I will use this airline only as a second option. The staff at the airport is not 100% profesional, specially when dealing with a problem that takes them out of their comfort zone. I had a 4 hour delay and the staff couldn't give me information regarding the status of our flight. Big shout out to the pilots, smooth ride...

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Central America Economy San Jose - Panama City

Helpful?
1 Thank pvollert
1 review
2 helpful votes
Reviewed 24 June 2018 via mobile

Air Panama is the worst airline I have ever traveled with. My family had a flight scheduled at 7:45 AM to Panama City - the flight takes about an hour and fifteen minutes - where which we would taxi to the Panama Airport to board our connecting flight to Orlando (USA) at 11 AM and then board our next connecting...

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Domestic Economy Bocas Town - Panama City

Helpful?
2 Thank Lacey H
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed 2 June 2018 via mobile

Paying $500 for 2 tickets for a 45 minute flight is already ridiculous, but then facing flight delays on top of that (which they could’ve alerted via email) resulting in loss of time and being at the airport too long just makes this whole experience very poor. This flight should be $50! And should be on time!

Domestic Economy Panama City - Bocas Town
Helpful?
1 Thank Ivan S
See travel tips for airlines
“Make your reservations well ahead of time as these flights fill up quickly!”
556kerrya, 27 Sep 2018 | Read review
“Avoid this airline for the best possible flight.”
jimlS4212TD, 18 Jul 2018 | Read review
“take Copa instead”
JorgeFlaco, 6 May 2018 | Read review
“Book on another airline.”
778jackj, 16 Apr 2018 | Read review
“Budget plenty of time”
BostonBassPlayer, 30 Mar 2018 | Read review
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