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bmi regional


161 Reviews
Headquarters: Pegasus Business Park, Herald Way East Midlands Airport, Castle Donington DE74 2TU England +44 330 333 7998 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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161 Reviews from our TripAdvisor Community

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161 reviews from our community

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Showing 122: English reviews
London, United Kingdom
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

This is the second time I booked the connection BHX-GRZ since they started it 1 year ago, two out of two times they have changed my bookings cause the return flight was no longer operating. The customer service is an absolute joke, got kicked out of the line three times after waiting 10 minutes on hold (which probably cost a...

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Europe Economy Birmingham - Graz

Helpful?
Thank isagaLove
2 reviews
Reviewed 3 days ago
NEW
via mobile

I have to say when I looked up the airplane it sent my stress levels out the roof. Booking, easy, check-in, easy, no delays, no issues - other that I'm terrified of flying! And doing it alone for the first time in 15 years. Once on board I told the air stewardess about my fear and to be honest the...

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Europe Economy Newcastle upon Tyne - Stavanger

Helpful?
Thank Phillippa W
Budleigh Salterton, United Kingdom
Level 5 Contributor
56 reviews
25 helpful votes
Reviewed 1 week ago

Over many years in and out of Paris Charles de Gaulle airport on many different airlines it took BMI to show me the Poor Man's Corner Terminal: Terminal Three! A terminal completely seperate from the modern well designed Terminals 1,2 and 4. If you are going into Paris the sensible way is by the very good French Rail System but...

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Europe Economy Bristol - Paris

Helpful?
Thank Jedfal
Level 6 Contributor
436 reviews
123 helpful votes
Reviewed 1 week ago via mobile

The website is not so user friendly for web check in. I had no time to check in online and I couldn't do it with a self check in at the airport. Plane old and not properly clean. In late. I booked few days in advance but the price was high (around 300 euro).

Europe Economy Brussels - East Midlands
Helpful?
Thank LukeSkywalker_1975
Shropshire
Level 6 Contributor
122 reviews
82 helpful votes
Reviewed 1 week ago

My morning flight home with BMI was cancelled just after midnight. I received one text from the third party I booked with. No communication, no back up, no help whatsoever from the airline - I still don't actually know why they cancelled the flight. I ended up having to book an indirect flight home with another airline, which cost a...

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Europe Economy Birmingham - Gothenburg

Helpful?
Thank ShropshireSue
Kingman, Arizona
Level 4 Contributor
29 reviews
6 helpful votes
Reviewed 2 weeks ago

Efficient flight. On time, good level of service from staff both at check in and on the flight itself. Baggage allowance included is appropriate. Pricing also good.

Europe Economy Birmingham - Gothenburg
Helpful?
Thank Karin B
Hampshire, United Kingdom
Level 5 Contributor
48 reviews
18 helpful votes
Reviewed 2 weeks ago

We returned from a trip to Germany on this airline. It was a smooth and comfortable flight with a lovely attentive stewardess and informative Pilot. In such a small plane it really felt like we were flying in a private jet. I wish they flew to more destinations as I would not hesitate to use them again.

Europe Economy Munich - Southampton
Helpful?
Thank blueskyFrance
Level 4 Contributor
28 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Sorry, but to fly with Bmi is orrible.the airplane are alway with delay. Always the connection fly i missed. The airplane are small and old. I really do not like to fly with this company. I bougth the ticket with lufthansa but they use this company. This is not accetable. The company is un-relaible.

Europe Economy Milan - Brno
Helpful?
Thank extrasun s
De Haan, Belgium
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

The plane seats 2 and 1 with the walkway between. Soon after the early morning takeoff we were all offered a non-alcoholic drink and a sandwich. On the return afternoon flight the drink was offered with a biscuit. It was a bit like flying in the old days relaxing, unlike some of the other airlines that like to shovel you...

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Domestic Economy Bristol - Aberdeen

Helpful?
Thank davidhI6484JE
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
211 reviews
82 helpful votes
Reviewed 4 weeks ago

Really great customer, got a snack and coffee as morning flight, Small plane but very clean, flew several times with BMI always given great service

Europe Economy Newcastle upon Tyne - Brussels
Helpful?
Thank Neil f
See travel tips for airlines
“In the air they are all similar - on the ground FlyBe is better”
Jedfal, 15 Feb 2018 | Read review
“Book with someone else.”
ShropshireSue, 14 Feb 2018 | Read review
“Row 11 is the emergency exit row if you want extra leg room”
blanaid0, 13 Jan 2018 | Read review
“Book early as it has limited space”
RobertTheRailway, 11 Jan 2018 | Read review
“Small planes, so don't expect to take a big bag on board, it will be stowed, but great service. Its very warm at the back of the plane.”
, 11 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About bmi regional
bmi regional (BM) provides service to over 30 destinations in 10 European countries. Main base operations include Aberdeen, Birmingham, Bristol, East Midlands, and New Castle. The airline operates an all-jet fleet of Embraer E-135 and E-145 aircraft. bmi regional was created in 2012 as a spinoff from the merger of British Midland and British Airways. It also operates codeshare flights for Brussel Airlines and Lufthansa.
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