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Seaborne Airlines


143 reviews
Headquarters: World Plaza Building, 9th Floor, San Juan 918 Puerto Rico (001) 787-946-7800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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143 Reviews from our TripAdvisor Community

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143 reviews from our community

Filter reviews by popular destinations:
All reviews San Juan St. Croix St. Thomas Tortola St. Thomas St Martin / St Maarten St. Kitts Anguilla Christiansted Dominica Pointe-a-Pitre Punta Cana Nevis Culebra Antigua
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Showing 132: English reviews
St. Thomas
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

Booked a flight from St Thomas to St Croix on seaplane for wedding anniversary. After waiting in the crummy excuse for a terminal most of the day while they kept delaying our flight, they finally cancelled all flights for the day. At first I was promised a refund, but later their accounting department declined. This was after numerous follow ups....

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Domestic Economy St. Thomas - St. Croix

Helpful?
1 Thank j262sm
Ponce, Puerto Rico
Level 5 Contributor
79 reviews
28 helpful votes
Reviewed 3 weeks ago

Very well organized, online scheduling, on time ,no delays Friendly stewardess. When you get to SJU airport go to the left in front of El Mezon. then TSA and follow sign to D Gates Beautiful flight .Can see a lot of Lesser Antilles Islands.

Caribbean Economy San Juan - St. Kitts
Helpful?
Thank luisc400
Venice, Florida
Level 5 Contributor
63 reviews
52 helpful votes
Reviewed 13 June 2018

We recently took a flight on JetBlue from Fort Lauderdale to San Juan Puerto Rico with connecting flight on seaborne airlines to Anguilla in the British West Indies. The flight left on time and arrived on time. The only downside to the trip was that the JetBlue flight arrived at terminal A and seaborne airlines flights depart from terminal D....

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Caribbean Economy San Juan - Anguilla

Helpful?
Thank franksnake71
Denver, Colorado
Level 4 Contributor
37 reviews
25 helpful votes
Reviewed 11 June 2018

I should have listened to the many reviews on TripAdvisor. This garbage airline has horrible reviews, and I ignored them and booked two flights on Seaborne. The first flight from San Juan to Anguilla was delayed two hours. No reason for the delay and they changed gates without announcing it to the terminal. The plane was old and dirty. On...

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Caribbean Economy San Juan - Anguilla

Helpful?
1 Thank mitchgo21
Miami, Florida
1 review
1 helpful vote
Reviewed 3 June 2018 via mobile

Nightmare does not even begin to describe my weekend trying to use your airline. I was stranded from Thursday in San Juan finally had to find another airline on Saturday . Your phone rep was beyond nasty and rude to me when i asked for a refund. BEWare !!

Caribbean Economy San Juan - Anguilla
Helpful?
1 Thank sarahA2039PZ
Sandusky, Ohio
1 review
1 helpful vote
Reviewed 30 May 2018

We booked a flight directly through Seabourne Airlines' website several months before our planned Easter family vacation this March-April. We had an afternoon flight out of San Juan back to the US so we booked the early morning flight out of Anguilla to San Juan. Several months later, in preparing for our vacation and checking all our itineraries, we discovered...

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Caribbean Economy Anguilla - San Juan

Helpful?
1 Thank juliannedanae
Asheville, North Carolina
1 review
3 helpful votes
Reviewed 21 May 2018

This is the story of my first experience with Seaborne Airlines On my first trip to Puerto Rico for a family wedding on Culebra, PR I had my first experience with Seaborne Airlines. It cost me dearly. I filed a formal complaint with SeaBorne that I was told would be resolved in (30)days, all of my inquiries have been ignored....

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Domestic Economy Culebra - San Juan

Helpful?
3 Thank wstoia
Level 2 Contributor
5 reviews
Reviewed 21 May 2018 via mobile

We used this airline as a connecting flight on our trip to St Kitts. To begin with, the lady behind the desk recharged us for our bags despite them being included in our ticket already which we are now in the process of refunding. Secondly our bags didn’t even get put on the flight and were only told to us...

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Caribbean Economy San Juan - St. Kitts

Helpful?
Thank Shannon K
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 21 May 2018

Jet Blue to San Juan and a short flight to ST Maarten. All handled very quickly and efficiently. Small plane on the last leg but flight is under an hour get a window seat the views of the Caribbean sea are amazing.

Caribbean Economy Fort Lauderdale - St Martin / St Maarten
Helpful?
Thank Probuild B
Maui, Hawaii
2 reviews
Reviewed 13 May 2018

JetBlue booked us from Fort Lauderdale to Culebra, P.R., using Seaborne Airlines to get us from San Juan International to Culebra on an island-hopper, which seats about 10 people. But Seaborne Air doesn't actually even fly to Culebra, instead THEY put us on Vieques Airlink, which was ok, except.......Even though i was only traveling with carry-on bags, they weighed my...

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Domestic Economy San Juan - Culebra

Helpful?
Thank MaryBethWho
See travel tips for airlines
“If you are connecting from terminal a to terminal D ask customer service for a ride!”
franksnake71, 13 Jun 2018 | Read review
“Pick another airline”
mitchgo21, 11 Jun 2018 | Read review
“Smile and enjoy yourself.”
probuildb, 21 May 2018 | Read review
“Avoid this airline. Pay a little more to travel with another. Many even smaller planes give better service.”
sareason, 3 May 2018 | Read review
“Avoid the sevond and third row, as they have NO WINDOWS!!!”
robertcG1781OA, 17 Apr 2018 | Read review
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