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Seaborne Airlines


173 reviews
Headquarters: World Plaza Building, 9th Floor, San Juan 918 Puerto Rico (001) 787-946-7800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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173 Reviews from our TripAdvisor Community

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173 reviews from our community

Filter reviews by popular destinations:
All reviews San Juan St. Croix St. Thomas Tortola St. Thomas St Martin / St Maarten St. Kitts Anguilla Christiansted Nevis Dominica Culebra Pointe-a-Pitre Punta Cana Antigua
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Showing 161: English reviews
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW

We flew on Seaborne during our honeymoon and didn't experience any of the issues other reviewers had mentioned. While the plane was older and less comfortable than what we're accustomed to in the states (little legroom, no entertainment etc.), the customer service and experience was more than satisfactory. The flight left and arrived on time, and the airline staff were...

Date of travel: November 2018
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Caribbean Economy San Juan - St. Kitts

Helpful?
Thank Chris T
Christiansted, U.S. Virgin Islands
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

When traveling to St. Croix, St. Thomas or Puerto Rico the flights are frequent. One of the issues that I dislike is when your return flight is set at the seaport and seaborne switch you to the airport. The do accommodate with a shuttle ride to the seaport if your car is parked there, but the inconvenience can be annoying...

Date of travel: January 2018
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Domestic Economy St. Croix - St. Thomas

Helpful?
Thank nevlinw
The Valley, Anguilla
Level 6 Contributor
252 reviews
204 helpful votes
Reviewed 4 days ago
NEW

This is one of my least Airlines to fly on, the planes are noisy and shaky, actually kind of scary. You can tell these are old and outdated aircraft fleets. Let's put it this way, I'd be willing to fly to another country regardless of the cost then having to board this Airline again.

Date of travel: August 2018
Caribbean Economy Nevis - San Juan
Helpful?
Thank MissBonafide
McLean, VA
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

Found out last Wednesday that they cancelled our reservation for 7 seats from PR to BVIs for our late December family trip. No reason was given. We booked the tickets in June! With less than a month before the trip we had to scramble to find a substitute flight. (Basically, we had to charter a plane). Still waiting on a...

Date of travel: December 2018
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Caribbean Economy Washington DC - Tortola

Helpful?
Thank VirginiaTraveler5
Holbrook, New York
Level 6 Contributor
240 reviews
116 helpful votes
Reviewed 1 week ago

I booked my November 19th reservations in June. In the end of September I got a message saying that my 2:30 PM flight had been changed to 9AM, Which really did not work for me because my connecting flight in San Juan did not leave till 5:30 PM. I called seaborne and ask them for a refund so I can...

Date of travel: November 2018
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Caribbean Economy St. Thomas - San Juan

Helpful?
Thank Phyllis10
Washington DC, District of Columbia
Level 5 Contributor
66 reviews
10 helpful votes
Reviewed 1 week ago via mobile

We took Seaborne Airlines’ seaplane from St Thomas to St Croix, we had a pretty good experience. They departed on time (in fact slightly earlier as we were the only 2 onboard). It was a quick flight and the fact that it was a seaplane was a new experience of itself. I was sort of discouraged from the other reviews...

Date of travel: November 2018
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Domestic Economy St. Thomas - St. Croix

Helpful?
Thank mahmoudkhafagy
Culebra, Puerto Rico
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

This airline was running a Vieques Air flight from San Juan to Culebra. We arrived from the states in San Juan and arrived at an empty gate. No plane and no one working. After an hour of tracking someone down and finally reaching a customer service rep we were told we needed to be at the gate 1 hour in...

Date of travel: November 2018
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Domestic Economy San Juan - Culebra

Helpful?
1 Thank lmcdougald
Carbondale, Pennsylvania
Level 2 Contributor
5 reviews
Reviewed 2 weeks ago

This airline could care less about it's customers. Our (4 people) flight from Tortola was canceled because they only had 2 planes out of their entire fleet that were air safe to fly. They offered NO solution and NO refund. We had to pay Cape Air $350.00 each one way to San Juan PR. Just to get out of the...

Date of travel: November 2018
More 
International Economy Tortola - Wilkes-Barre

Helpful?
Thank lindam99999
Europe
Level 5 Contributor
57 reviews
25 helpful votes
Reviewed 2 weeks ago

Seaborne cancelled our connection at the last minute to Nevis, but in fairness put us on a later flight to St. Kitts and paid for the taxi to Reggae Beach where were boarded a boat for Oualie Beach. We were returning to SJU the following week to catch two planes first one to N.Y. and next to Stockholm, so it...

Date of travel: November 2018
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Caribbean Economy San Juan - Nevis

Helpful?
1 Thank seasonedtraveller80
Georgia
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed 2 weeks ago

Forget the headaches and fly elsewhere. Our original flight into Tortola and leaving Tortola where canceled 30 days from departure causing us to have to rebook (at our expense for 7 passengers) our connecting Delta flights. Cost me $1500 to rebook with NO COMPENSATION OFFERED BY SEABORNE. We arrived at SJU to board our rescheduled flight to Tortola and that...

Date of travel: November 2018
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Caribbean Economy San Juan - Tortola

Helpful?
Thank bowlesbuilders
See travel tips for airlines
“Do not fly Seaborne!”
Phyllis10, 2 Dec 2018 | Read review
“Stay away from them!”
lindam99999, 27 Nov 2018 | Read review
“Check the day before you travel, and have contingency plans.”
seasonedtraveller80, 26 Nov 2018 | Read review
“Don't fly Seabourne Airlines, take the ferry...”
seancE1104CT, 9 Nov 2018 | Read review
“Do not fly with seaborne”
437manuelz, 30 Sep 2018 | Read review
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