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Sky Express Airline


328 reviews
Headquarters: Heraklion Intl Airport, Heraklion Greece, Crete 71601 Greece 011 30 281 022 3800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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328 Reviews from our TripAdvisor Community

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328 reviews from our community

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Showing 179: English reviews
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 2 days ago
NEW

The worst airline one could ever fly on, unfortunately a necessary evil because there was no other flights going to and from Athens from the other Greek Islands. The plane smelled like cat urine, the staff all seemed like it was their first day on the job and were overall inept. The chaos and shack that is the airport at...

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Domestic Economy Santorini - Athens

Helpful?
Thank Dirigo93
1 review
Reviewed 3 days ago
NEW
via mobile

Worst airline we have ever flown with. Three flights in two weeks, two were delayed (no notification or explanation why). Lost baggage on one leg and had to return to airport three hours later (at our own expense) to pick up with no apology. I know they are a budget airline but if you want a stress free carrier do...

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Domestic Economy Santorini - Athens

Helpful?
Thank Colin B
Hobart, Australia
Level 5 Contributor
39 reviews
7 helpful votes
Reviewed 4 days ago
NEW
via mobile

We use Sky Express for domestic flights around Greece. This year we flew from Athens to Kythera return with Sky Express. Fantastic service from all staff and we were given a pass to the Sky Express lounge which allowed us to sit, relax and grab a coffee while waiting for our flight. The company is very family friendly and we...

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Domestic Economy Athens - Kythira

Helpful?
Thank Marika C
Sydney, Australia
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

Made to wait in a very long line with one service attendant. Some people cut line and nothing done about it. Made to pay excess baggage (all over 15kg) AND not permitted to take carry on luggage on plane and pay excess for that too! Total cost (4 people) 260 euros. Same airline 5 days earlier in the opposite direction...

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Domestic Economy Mykonos - Athens

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Thank myoponion
1 review
3 helpful votes
Reviewed 5 days ago
NEW
via mobile

DO NOT EVER EVER EVER BOOK ON SKY EXPRESS. WORST AIRLINE EVER!!!! We arrived on the airport early to make sure that we are booked in and ready to go only to find out that our flight was delayed with 30minutes - which was still exactable but after those 30 minutes they announced that the flight is delayed with another...

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Domestic Economy Santorini - Athens

Helpful?
3 Thank Stefan C
Athens, Greece
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed 1 week ago
NEW

no service even no water on aeroplane, delay flight, no check-in availability on line. Not enough information at the airport, no on-line support for check-in, no service during the flight. very pure airline.

Domestic Economy Athens - Santorini
Helpful?
2 Thank stliakou
Aix-en-Provence, France
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago

The service provided can't afford the range of price. There were a delay for the flight, a delay for luggages...I stay one day without medics, underwears,...by a hot weather. They don't answer by e-mail. To bind the company you have to make a claim to court. The jurisdiction will enforce the law. The company has to pay damages.

Domestic Economy Naxos - Athens
Helpful?
2 Thank ritalia700
County Roscommon, Ireland
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Flew recently with this airline absolute disgrace to say the least. Over an hour late before we took off no explanation given. I was travelling with my girlfriend who has a severe fatal allergy to nuts, we have travelled to many destinations around the World and on every flight they have always announced at our request and under procedures for...

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Domestic Economy Kos - Heraklion

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1 Thank 164jonny91
Oxford, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 1 week ago

I was worried the flight would depart Naxos so late that we'd miss our BA connection in Athens back to London but in the end the flight landed just 20 minutes late. However, they hadn't loaded our baggage or the baggage of around 20 other passengers onto the plane. We completed a delayed baggage report at Athens and we were...

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Domestic Economy Naxos - Athens

Helpful?
Thank Martin L
A TripAdvisor Member
Reviewed 1 week ago via mobile

The actual flight was delayed but in general the experience was fine. The airline attendant spoke Greek and English at a nonsensical rapid speed. The aim should be to communicate for the purpose of understanding- not just to get it over with. Once we landed, however, customer service has been non existent. We left a belonging on the plane and...

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Domestic Economy Athens - Zakynthos

Helpful?
1 Thank A TripAdvisor Member
See travel tips for airlines
“pure service on and off the aeroplane.”
stliakou, 15 Jul 2018 | Read review
“Travelers should claim to increase the service level for further flights. The price has been already increased.”
ritalia700, 14 Jul 2018 | Read review
“Avoid this airline. Pay for a better airline or you may pay for it later.”
cjenfield, 9 Jul 2018 | Read review
“Check what weight policy you purchased.”
brunocK2381BK, 5 Jul 2018 | Read review
“Upgrade if get chance, we got VIP lounge in Athens”
Pepperjackm, 5 Jul 2018 | Read review
Show next 5 travel tips 5 of 10

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