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Volotea


9,489 reviews
Headquarters: Travessera de gracia 56, 4th floor Barcelona, Spain, 08006 Barcelona Spain +34 902 737 717 17 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,489 Reviews from our TripAdvisor Community

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9,489 reviews from our community

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Showing 931: English reviews
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed 3 days ago
NEW

Flying an older Boeing 717 from mainland Greece to Crete. On schedule and comfortable. Freindly onboard crew.

Date of travel: March 2019
Domestic Economy Athens - Heraklion
Helpful?
Thank Thomas J
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We travelled with Volotea and had 2 fantastic flights. Everything ran smoothly. I had a few questions before my flight so used Facebook messenger and spoke to Bruno. His customer service was exceptional. He gave me all the answers I needed. A great Airline.

Date of travel: March 2019
Europe Economy Bordeaux - Tenerife
Helpful?
Thank Sahwilson
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hi Sahwilson, we are glad to read your message. We will be very happy to see you soon on board again. Thank you!

Date of travel: March 2019
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Europe Economy Bordeaux - Tenerife

Mortagne-sur-Gironde, Poitou-Charentes, France
Level 3 Contributor
24 reviews
13 helpful votes
Reviewed 3 weeks ago

Crew, plane, check-in, all OK and as advertised before hand. Had we brought our kitchen sink, machete, ouzi etc, we would have been moaning now. We got what we paid for, a little more, no less. Highly recommended for fellow budget travellers. Use BA, Air France, Emirates etc for better service, free pies sometimes and higher prices.

Date of travel: February 2019
Europe Economy Bordeaux - Tenerife
Helpful?
Thank Ian T
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hi Ian , we strive every day to give our passengers the best customer experience and we really appreciate your feedback. We look forward to see you again on our flights!

Date of travel: February 2019
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Europe Economy Bordeaux - Tenerife

Caen, France
Level 3 Contributor
4 reviews
1 helpful vote
Reviewed 3 weeks ago

The flights I took were always on time.Seats are comfortable compared to the price. We have not been attacked by too much advertising inside. The check-in and control is well organized. The staff I talked to were flexible. The hotline I had to contact for issues were sympathic and efficient.

Date of travel: July 2018
Domestic Economy Caen - Toulouse
Helpful?
Thank Jean-baptiste_JB
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hi Jean-baptiste, we strive every day to give our passengers the best customer experience and we really appreciate your feedback. We look forward to see you again on our flights!

Date of travel: July 2018
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Domestic Economy Caen - Toulouse

Kranj, Slovenia
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 4 weeks ago

If you don't pay to select a seat, Volotea's system will try its best that you seat apart. It is a poor practice and is not the case will all other low-cost airlines. You may check in up to 4 days before departure. So they are pushing you to search for a printing shop while you're on holiday for a...

Date of travel: February 2019
More 
Europe Economy Venice - Athens

Helpful?
Thank Uros_Traveler_007
Glyfada, Greece
Level 1 Contributor
3 reviews
Reviewed 4 weeks ago

On time performance, clean a/c, polite cabin crew willing to assist at any time. You can try any of Volotea flights and book a very cheap ticket if your booking is made soon enough. This spanish low cost carrier is growing rapidly and there should be reason for that!

Date of travel: June 2018
Domestic Economy Athens - Mykonos
Helpful?
Thank kapoji4me
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Thanks for the awesome review, kapoji4me! We are happy to hear that you had a pleasant flight with us. See you soon on board again!

Date of travel: June 2018
More 
Domestic Economy Athens - Mykonos

1 review
5 helpful votes
Reviewed 12 February 2019

The flight V7 4111 was going to be my first flight with your company Volotea. It is hard to describe how your irresponsibility made my friend and me feel. After our trip to Greece, we were tired and all we wished was to fly back safely. However, short before our flight, booked for Feb. 4th, and on our way to...

Date of travel: February 2019
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Domestic Economy Santorini - Athens

Helpful?
5 Thank luisrsch
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hi luisrsch, we are really sorry to hear you did not have a great experience and please accept our sincere apologies for the inconvenience caused. We inform you that you will receive the reply as soon as possible. We can assure you that this does not reflect the quality of service we wish to offer you. We hope to see...

Date of travel: February 2019
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Domestic Economy Santorini - Athens

Ljubljana, Slovenia
Level 6 Contributor
96 reviews
27 helpful votes
Reviewed 24 January 2019 via mobile

Spanish low cost carrier fly to a lot of destinations in Italy, France and Spain. Big plus for me was that no extra payment is necessary for hand luggage. One price, two pieces till 10 kg. If you pay a little extra, you get an option that you make Check In and seat reservation in advance. Really ql If you...

Date of travel: January 2019
More 
Domestic Economy Venice - Catania

Helpful?
2 Thank BorutTrbovc
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hello, Thanks for the awesome review! We are happy to hear that you had a pleasant flight with us. See you soon on board again! Best regards,

Date of travel: January 2019
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Domestic Economy Venice - Catania

Heraklion, Greece
Level 3 Contributor
12 reviews
15 helpful votes
Reviewed 21 January 2019 via mobile

Don't expect a luxurious flight. But don't expect a bad one either! It was JUST fine and it was very cheap too! For 50 euros from Heraklion to Athens and back, it was perfect! The seats are not tighter in space in comparison with other more expensive companies. There is no coffee or anything for free and anything you may...

Date of travel: January 2019
More 
Domestic Economy Heraklion - Athens

Helpful?
1 Thank Dimitris P
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Thanks for the awesome review, asconan! We are happy to hear that you had a pleasant flight with us. See you soon on board again!

Date of travel: January 2019
More 
Domestic Economy Heraklion - Athens

Level 3 Contributor
13 reviews
7 helpful votes
Reviewed 16 January 2019 via mobile

Worst service . Our flight delayed a whole day. No straight communication from volotea . Call centre when contacted staff abnoxious & not helpful. If volotea has confirmed when I was checking in that there is a delay & how long it would be I would have booked another airline. My holiday ruined. Plane apparently was rerouted to other destinations...

Date of travel: January 2019
More 
Europe Economy Athens - Milan

Helpful?
1 Thank Helen A
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hi Helen, we are really sorry to hear you did not have a great experience and please accept our sincere apologies for any inconvenience caused. We inform you that you can send us a claim through the form you will find in our web page. We can assure you that this does not reflect the quality of service we wish...

Date of travel: January 2019
More 
Europe Economy Athens - Milan

See travel tips for airlines
“Be careful, identity cards are mandatory for children (babies as well).”
Jean-baptiste_JB, 27 Feb 2019 | Read review
“Check for a price on search engines, was much cheaper than seen on their website.”
Uros_Traveler_007, 24 Feb 2019 | Read review
“Avoid if at all possible. If unavoidable, bring headphones (they play the same 3 songs nonstop in the plane)”
dmreedjr, 17 Dec 2018 | Read review
“Try and travel without checking a bag.”
lotuss727, 17 Nov 2018 | Read review
“Dont. Fly. With. Them. Ever. Ever.”
logand155, 16 Nov 2018 | Read review
Show next 5 travel tips 5 of 10

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