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  • The service was simply beyond excellent and made our stay there a very happy one. Every single staff member we met exuded warmth and sincerity.
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  • Wonderful, Clean, Fantastic Staff!
  • I would be surprised if you found a better hotel in Hanoi
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  • Perfect place to end a hectic trip.
  • Excellent choice in Hanoi-your expectations will be exceeded.
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  • A hidden jewel in the Old Quarter for honeymooners. Our room was decorated with candles, balloons, rose petals and a lovely cake to welcome us. Such a heartwarming greeting!
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  • Wonderful hotel for our honeymoon - AMAZING service
  • My best hotel experience ever.
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  • Art Hotel, great hotel
  • They ate really good
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  • Excellent Service and Attention!
  • We stay at the Hanoi Elegance Ruby twice a year for our business trip. Always receive the same wonderful service.
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  • The building has inviting character with high ceilings and a charming atmosphere, elevated greatly by the friendly staff. They really know their stuff when it comes to customer service.
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  • Lovely stay, great friendly staff
  • Incredible service, wonderful hotel
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  • Clean Hotel in Great Location, Friendly Staffs with Excellent Services
  • Great location, so friendly and so quiet for the hub bub of the city
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  • 3.99 star hotel / 5 star service
  • Luxury hotel :)
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  • An excellent hotel by any standard. It has a superb location in a great city, wonderful service from an attentive staff, and the best amenities, all at a good rate. 
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  • Very good stay for two nights in Hanoi Center
  • Excellent
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  • Excellent choice to stay in Hanoi
  • A special hotel in the Old Quarter
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  • EXCELLENT IN EVERY WAY
  • Excellent hotel
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  • Perfect & Clean, great location & happy helpful staff
  • Above and Beyond!
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  • Amazing service and hospitality
  • Great Location & Service PLUS
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  • Brilliant Staff, Excellent Location, Lovely rooms.
  • Lovely staff and light airy rooms
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  • Balcony view
  • Best choice in Hue
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  • Exceptional Service and just a wonderful little hotel
  • Perfect hotel for first time travelers to Vietnam!
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  • Great location and an excellent service.
  • Exceptional Staff and Well placed
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  • Impeccable Experience at the Nam Hai
  • Glorious! Magnificent setting with a Superb Staff!
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  • A fabulous haven of calm and serenity. The setting is truly idyllic, with paddy field views and the daily routines of the local ducks, geese and cows for entertainment.
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  • Excellent place to stay, absolutely amazing staff...
  • Great Location, Amazing Personnel
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  • Booked for 3 nights Stayed for 5
  • Excellent stay
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