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  • The service was simply beyond excellent and made our stay there a very happy one. Every single staff member we met exuded warmth and sincerity.
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  • Great place.
  • Home away from home
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  • Wonderful services and amazing staffs
  • 親切なスタッフに感謝!
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  • A hidden jewel in the Old Quarter for honeymooners. Our room was decorated with candles, balloons, rose petals and a lovely cake to welcome us. Such a heartwarming greeting!
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  • Great hospitality and best location in Hanoi
  • Outstanding Service!
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  • Great position, great staff and lots to do close by.
  • Incredible service in Hanoi from Ruby, Happy and the team
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  • Amazing hotel with sublime service
  • My best hotel experience ever
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  • The building has inviting character with high ceilings and a charming atmosphere, elevated greatly by the friendly staff. They really know their stuff when it comes to customer service.
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  • Absolutely well done for a little hotel!
  • Such unexpected staff friendliness
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  • Quality Hotel with friendly staff
  • Excellent friendly service
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  • Outstanding service in the top hotel!
  • The room and hotel staff were amazing!
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  • An excellent hotel by any standard. It has a superb location in a great city, wonderful service from an attentive staff, and the best amenities, all at a good rate. 
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  • Perfect!
  • A fantastic place to stay
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  • Best hotel we stayed in when travelling through Vietnam!
  • The perfect Hanoi base.
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  • Lovely hotel!
  • Wonderful Hotel!
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  • Not the usual entrance to a Hotel but amazing place to stay
  • Outstanding hotel with a family
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  • Well located trendy hotel in Hanois old town
  • Small room but the extras made it worth while
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  • Great Stay, excellent value!
  • A deal in Hanoi
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  • Great Hotel and Fantastic staff
  • Incredible staff support, luxurious for the price, and on top of one of the best restaurants in Hue
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  • A great hotel in a great location
  • Little Gem in the heart of Hanoi
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  • Hanoi City Palace Hotel - Great
  • Warm-hearted Staff
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  • Tough to find any complaint here!
  • Simply beautiful, a wonderful hotel
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  • A fabulous haven of calm and serenity. The setting is truly idyllic, with paddy field views and the daily routines of the local ducks, geese and cows for entertainment.
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  • beautiful little hotel
  • Highly recommended
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  • Best accommodation in Vietnam
  • Family Holiday
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