The thing I hate most about travelling is being RIPPED OFF! But what happens when it is the hotel management, concierge staff and doormen who are controling it?
I realize when you stay at a resort you will have to pay more than the locals to catch a ride into town but $25 each way which is 25 times more? Isn't that a bit insulting? The GM who I spoke to, the concierge and the doormen gave us no help or solutions to help us with acquiring more inexpensive transport into Montego Bay until I complained and asked for a private meeting with him.
He said the reason why they only offer $25.00/person rides into town is because Jamaica is not safe for travel...what did he just say? Yes, he told me the cab drivers in Jamaica will drive you around and take you for a ride, will get you into accidents and then they will rob you! Who the hell is this German GM - Bernd Kuhlen? He thinks like a freaking rascist about the people and country he lives in.
After this unfortunate conversation and hearing his explanation I did not have to hear anymore and left this hotel. I do not tolerate old school thinking, old school business style which is neither positive for the guests or for the people he works with. This guy should be fired.
In the end no solution to our needs provided and his attitude to continue RIPPING OFF the guests for $25.00 dollar tour rides to town continues eventhough there are FREE rides to the overpriced HIGH END SHOPPING MALL 1 km away!
- Ritz Carlton Jamaica
- Ritz Carlton Hotel
- Ritz Rose Hall
- Ritz-Carlton Rose Hall
- Ritz Carlton Montego Bay
- Rose Hall Ritz-Carlton
- Rose Hall Ritz
- Ritz Carlton Rose Hall

