We went to this hotel resort twice with the family. We will certainly go again.
There is a nice swimming pool, quite large with area for the small ones, plus an access to the beach just behind the hotel (chair and umbrellas are free of charge).
There is a restaurant where you can eat outside, nice sicilian food buffet in the evening, and a three course menu for lunch (if you have full pension, and I recommend it for the price difference). The food is good, (you must like italian, and moreover Sicilian food to fully appreciate it). The breakfast is OK (fruit juice could be better and the coffee is from automated devices).
The staff is very friendly, and is still the same after two visits. The manager of the hotel is present everywhere and is continuously enquiring about the quality of the services, and the wellness of the guests.
An animation staff is also present for kids, as for adults too. This is a club, without being an "Ibiza" nightlife style. It's quite simple. Kids are well entertained by staff also.
There is a playground for the kids, and some sport activity place (beach volley, tennis court, mini golf, etc).
The location is a little bit far from cities, but close to the highway so if you go there, I'll advice you to use a rental car. You will then have the possibility to visit Cefalu (next big city), or even go to Palermo quite easily. The mountains villages are also nice to visit if you go inside the country. Take also a moment to eat Italian home made ice cream at the place of the village in Campofelice di Roccella (just some kilometers away from the hotel). For two euro, you got a big "coppetta" full of ice cream. Mmmmmm., and a real itlian ristretto for less than 1€! Shopping also possible in Cefalu, PAlermo, and other cities around

In conclusion , this place is nice to rest, to relax at the pool or the beach, enjoy a good local food, at a correct quality level. A good place to start visit around the area (rent car greatly advised, but daily shuttle to main cities at your charge possible). Going there with young kids is also nice. Teenagers could probably prefer more the nightlife places. And finally, a very good services from the friendly staff.

First time in Sicily for us - lovely relaxing resort!
Room very spacious and clean.
Pool superb for both children and adults alike.
Staff friendly and attentive. Food good.
Will try and come again!

We were very disappointed with this resort. The restaurant staff was so rude, words cannot describe, very unfriendly, unhelpful. On the first night we arrived, we asked for some milk for our 18 months old daughter as we had forgotten to pick it at the local supermarket (7km away) on the way in and were told we would have to pay €12.00 for 1L....(if you think at the airport they didn't even want me to pay for it). Every day for lunch we would ask for our pasta to be served at the same time as the “antipasto” so we could feed our little one straightaway but it never happened, so she ended up eating a basket of bread before her pasta finally arrived. The waiters were always complaining about guests in front of other guests and in one occasion the Maitre said to us that “the German guests were braking his balls”... They took cocktails to a room and told them to bring glasses back to the bar. In many occasions we would try to make eye contact to draw their attention and they clearly ignored you. The highchair we asked on the first night at dinner, arrived the next day for lunch, although we could see it by the wall, not far from our table; in the end we didn’t use it as it was dirty. The chambermaid asked me to fill out a good report for her...even thought the room was not serviced properly; toiletries never replaced, the outside patio not cleaned once...
The food at the evening buffet was always cold and mainly studied for foreign guests, so you don’t get to experience the true Italian food.
The best feature is the pool, but the rest of the public areas like the gardens or the beach really let you down. There’s so much potential is this resort; it just needs proper management. As far as the sea I would not recommend the area as it’s dirty and flat, and the beach has stones instead of sand with plenty of rubbish... The playground is impossible to be used as based in an area which is too warm and the equipment (which by the way is dirty and out of date) are so hot, you cannot put your child on.
We had spent our first week in a small Resort called Villaggio Albergo Grotticelli in the “Riserva dello Zingaro” near Scoppello (Trapani) which was delightful with a great restaurant and were nothing was too much trouble for the staff. The area was amazing, we went to a different beach every day and found the row Sicily we were hoping.
As per Acacia, we will definitely not go back; the people make the place, more than the food and facilities and they definitely lack on this point.

What a disappointment! We booked this hotel for the second week of our honeymoon and quite honestly it was depressing. Perhaps it's unfair for us to review this place because it compared so unfavourably to the first week of our honeymoon but here goes. Upon arrival we were impressed by the actual buildings and grounds. It really is a beautiful hotel with a fantastic pool area and nice enough bedrooms. The first indication that this hotel was not going to be great came when the porter put our cases in the room (he didn't carry them all) and then stood there with his hand out waiting for his tip - subtle! We always tip but we have never before come across someone so obviously expecting one - very rude! Sadly, he wasn't the only staff member that was rude - the majority of the waiting staff were incredibly rude. Unbelievably so in fact. This wouldn't have been a problem had the food made up for the service but I have to say that the food was vile!!! Absolutely horrific!! Never before have I sampled the delights of cold, congealed pasta dishes, bone!?(where was the actual meat?) stew and copious amounts of corned beef at a 4 star hotel. I can only guess that the people who officially rated the hotel didn't eat anything there. On the first day we made the mistake of buying lunch in the hotel. We payed an extortionate amount of money (double the prices of nice restaurants in Cefalu town) for the foulest lunch we have ever eaten. Unbelievably bad! Luckily we'd hired a car so we could drive into Cefalu (which is a 20 minute drive from the hotel and is the nearest town!) and eat there but I think it's shocking that people pay a lot of money for half board at a four star hotel and the food is so bad that they have no choice but to pay out again to eat somewhere else. (I should point out that we are not fussy eaters and will eat any old rubbish but paying four star prices for this level of rubbish really is too much)
Basically the main problem with this hotel is that it relies too much on it's appearance as a selling point. As a result, other important elements of a good hotel have been completely overlooked eg. food quality, staff friendliness and helpfulness, location etc. The pool area is only useful if the weather is good enough to use it! We had pretty bad weather and as a result of not being able to use the pool much the hotel's many inadequecies really showed. Perhaps if this hotel could be booked for a self catering holiday and it was much nearer to a town it would be worth holidaying here but as it is I would never return here. Other guests that we spoke to were equally amazed by how bad the hotel was. I'm surprised to read some good reviews of the place to be honest - perhaps we chose a spectacularly bad week!
To sum up if you're happy to pay four star prices to stay in a superficial hotel where you'll be treated badly whilst eating shockingly awful food and watching embarrasing 'entertainment' this is the place for you! It made our honeymoon memorable for all the wrong reasons! I'm sure that eventually we'll be able to look back and laugh - hopefully!