Large, sprawling resort that frankly was too big for my liking. Can't say too much bad about the place but I do have a couple of criticisms that I'd love to share (and help Hilton management understand my underwhelming review.)
One major complaint, and it's a serious one that really knocks this hotel down, is the outrageous $45 charge for a chair and umbrella on the beach. That's a lot for a beachfront resort. The hotel's website boasts "No Resort Fees." Which is technically true. Instead you'll pay a la carte for anything else, including things that you'd think ought to be included at a beachfront resort.
As you book this location, ask yourself "do I really want to be in Waikiki Beach?" It's a bustling part of Honolulu, on the waterfront obviously, but Honolulu is a big city. I found this hotel to be overwhelming in its size. I was never able to completely relax here because there was too much going on. That said my kid loved the pools, the ocean, the lagoon and the penguins. Even my wife was able to find peace and quiet by a pool near our tower. When I return to Hawaii, I'll be finding a smaller and quieter location run by Hilton, Marriott or another major chain.
Another complaint was the $24-a-day charge for parking. Just be sure you let them know that you're parking a car ahead time otherwise your room key won't work. I rented a car 2 days into our stay and ran into all kinds of hassles trying to get the automatic parking gate to work for me, apparently because my room key wasn't keyed accordingly. It's a shame they don't have human beings trying to help you on the way into the parking garage. Automation is all well and good, until there's a problem.
One other concern was the food at the poolside bar and grill. Nice place for a snack. But when you order food there it comes from the "Pronto Pickle," the onsite takeaway joint. You'll wind up with a pre-made sandwich. Not exactly a freshly prepared meal by the pool.
On the plus side, there are many shops and dining options at the resort, including the ABC stores which are all over Honolulu in the tourist zones. ABC does a great job in providing anything and everything a tourist will need at fair prices. Particularly wanted to recommend the 24oz Steinlager beer from New Zealand, which at this writing was selling for $2.29 at ABC. A bottle of beer in restaurants all over Waikiki will cost a minimum of $6.50.
Still annoyed that everything was extra at this hotel and for the prices they charge it would have been nice to have more included in the base rate. And just an aside. Second big Hilton I've stayed at where the "HiltonHHonors" checkin line was longer than the regular line! I'm sure it's not always like that, but even though I'm a Gold member, I've taken to waiting in the regular line.
Couple of tips for you. Definitely take the footpath from the hotel and head along the beach past other resorts and colorful characters along the way. Also I took my first time share tour ever ("vacation ownership" is the phrase they prefer over time share.) It was a relatively low-key, non hard-sell experience that netted me a $100 resort credit for my 2 hours of time. The units they had on display were gorgeous but the whole concept of a time share seems like a financial disaster which I won't elaborate on here. (I'm not in a vacation club and I can vacation anywhere I want to anywhere in the world with NO ownership. It's called a hotel!) That said it was nice to be able to take my wife and kid out to Benihana on site and use the $100 credit they cheerfully gave me for sitting through a sales pitch.
Couple of other tips. There are many, many, many books of discounts you'll find floating around Waikiki. Use them. We saved 15% at Benihna with a coupon. There was a free dessert coupon at Margaritaville, which we didn't use because I realized it after the fact. We also tried to use a buy-one-get-one-free coupon at Dole for the maze, but it was closed.
Finally one other tip. If you're booking Thrifty Rent-a-Car just make sure your spouse will be able to drive the vehicle for no additional charge when you make your reservation. I scored a great rate for the vehicle for our four-day rental, only to see any price savings evaporate when we got dinged with a $12 a day extra driver charge for a spouse. There were two feeble explanations from Thrifty for this: "Everyone charges for this on Hawaii" and "You got such a low rate with your reservation, we have to charge you the extra driver charge." Next time I won't rent from Thrifty and I'll ask other firms ahead of time about extra driver charges.
Enjoy your stay at the Hilton Hawaiian Village. Decent rooms and property but just too big for me.
Definitely get a higher room; But it's a big hotel and you'll be walking no matter what!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC