I have stayed at this facility many times over the past dozen years. I have consistently done so because this hotel is just off I-95 one exit up from where my son and family live. And I have done so despite wide variations in the quality of the maintenance and service over the years. If I recollect correctly, it was once a Holiday Inn Express before becoming part of the Choice Hotels group. Not too long ago it was a Clarion, supposedly near the top in the Choice pecking order but it had to be the absolute worst Clarion. The owners were obviously milking it while ignoring maintenance and service. After one particularly bad experience I was about to find another hotel in the area (there are many) but decided to give it one more chance. I'm glad I did; the lobby has been renovated and the rooms freshened. I have rated it now as "good" partly because of its spotty performance in the past. If the owners maintain current standards, I would be inclined to raise my rating another notch in the future.
In addition to the convenience I mentioned earlier, it is also handy to a number of fast food restaurants as well as adjoining the River Diner which, in contrast to the hotel to which it is joined, has maintained good traditional diner quality food over the years and is a Richmond landmark of sorts.More
- Visit hotel website
- 011 353 1800 937 225
- Email hotel
- Free Wifi
- Free parking
- Fitness centre