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Extended StayAmerica Savannah Abercorn: Traveller Reviews

2.0 of 5
5511 Abercorn Street, Savannah, GA 31405
Hotel amenities
Ranked #80 of 107 hotels in Savannah
3.0 of 5 stars 27 Reviews
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Reviews from our community

    Trip type
Traveller rating
    3
    11
    6
    2
    5
Date Rating
coolrun2
Brentwood , TN
Senior Reviewer
8 reviews
34 helpful votes
“Better than expected”
4 of 5 stars Reviewed 27 September 2008
1
person found this review helpful

Not sure why this hotel has received some poor reviews. We stayed 2 nights: Sept. 18 and 19. Rooms were clean, recently updated and the front desk staff was friendly and helpful. The location was excellent--just a few minutes from the historic district as well as right next to several "modern conveniences" like mini shopping malls and grocery stores. Rooms have hairdryers, kitchenettes, soaps, etc. Things people complain about like no daily maid service or having to pay extra for special amenities are fully disclosed on the company's webpage and in the room....and are the reason the room is inexpensive. If you want the Ritz, you should be willing to pay for it. If not, this makes a great place from which to base to explore the beauty and intrigue of Savannah.

We took a drive to Tybee Island just to check it out. The Crab Shack is a great place to eat on the water. The atmosphere alone is worth the drive! In Savannah, the same can be said about The Pirate House: great atmosphere, private tour w/an entertaining guide and even better lunch buffet.

  • Liked — location and value
  • Disliked — no pool
  • Stayed September 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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forever_jane
Toronto, Canada
1 review
2 helpful votes
“Worst ever!!! Beware”
1 of 5 stars Reviewed 8 July 2008
2
people found this review helpful

We stayed in the hotel the July 4th long-weekend (2008) for 3 nights with 2 girlfriends while visiting a friend. We arrived there Friday afternoon, and requested a room with 2 double beds. After 15 minutes of searching (I'm not quite sure what takes so long) the girl told us that they have one room left with 2 doubles, but in the smoking area. We took it. When we arrived at the room and opened the door, the TV was on, the beds were undone. THEY GAVE US THE KEY TO SOMEBODY ELSE'S ROOM. When we got back downstairs instead of apologizing, the girl thought it was funny, and said that whoever checked those people in "forgot" to mark the room off as occupied in the system. We did not feel safe for the rest of the trip, and were worried that the key to our room would be given to someone else- carried all cash and passports and jewelery on hand at all times. It took the girl another 1/2 hr to find us a room, and she rudely would talk to other clients who wouldn't wait their turn. WORST SERVICE EVER!!!! COMPLETELY UNSAFE, AND HORRIBLE. Furthermore, the room that we got had 1 queen bed, as there were no more doubles or king bed rooms left. Also they had no more roll away beds (for which we were willing to pay extra). Instead, 3 of us slept on 1 queen bed for 3 nights. Walls in the hotel were paper thin, and we could hear people snoring in the room next to us. This hotel ruined our trip, and the service was awful!

  • Liked — Nothing! The service and experience were awful!
  • Disliked — The terrible rude service / staff - no manners or class
  • Stayed July 2008, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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teamwells
miami florida
Senior Reviewer
10 reviews
8 helpful votes
“Great Stay”
4 of 5 stars Reviewed 27 June 2008

We got 2 rooms for $50.00 each, nightly rate for 5 days using an online agent.

The staff was friendly, hotel was very clean and had a very nice kitchen with toaster, stove top range, cabinets, countertops, full fridge/freezer, and all the utensils and cooking pots/pans.

My only complaint was the television. TV was too small and not enough channels. Other than that, we had a great experience!

No pool and no breakfast however they do offer fresh hot coffee in the mornings.

  • Liked — CLEAN, FRIENDLY STAFF, GREAT PRICE!
  • Disliked — TV in room
  • Stayed June 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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maxieand
Georgia
1 review
3 helpful votes
“America”
1 of 5 stars Reviewed 18 September 2007
3
people found this review helpful

Arrived at 11pm but we were told to come back in 40 minutes because he was leaving in 15 minutes (made no sense why he wouldn't check us in). Finally got in our room about midnight. There was a dirt ring around the tub. We asked for clean towels the next day and were told to bring them our dirty towels in order to get clean ones. There was left over food in the refrigerator. Basically, room was not clean and there was poor customer service.

  • Liked — Nothing
  • Disliked — Customer Service
  • Stayed September 2007, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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whiteagles
Wisconsin
Contributor
15 reviews
41 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed 22 March 2007
2
people found this review helpful

We had a very pleasant stay for two nights while we were in Savannah. We would have liked to have stayed in the historical district, but availability was slim and the prices outrageous! This place was quite despite a softball team staying at the hotel, check in and check out was easy, room was clean and sufficient. The price was amazing for the location. I don't think there was a hotel this close to the historical district at this price. The next closest place was a few blocks down the street and almost double the price!

  • Stayed March 2007, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Extended StayAmerica Savannah Abercorn Also Known As

  • Extended Stay America Savannah
  • Extended Stay Savannah
  • Extended Stayamerica Hotel Savannah
  • Savannah Extended Stay
Address: 5511 Abercorn Street, Savannah, GA 31405

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