We stayed in the hotel the July 4th long-weekend (2008) for 3 nights with 2 girlfriends while visiting a friend. We arrived there Friday afternoon, and requested a room with 2 double beds. After 15 minutes of searching (I'm not quite sure what takes so long) the girl told us that they have one room left with 2 doubles, but in the smoking area. We took it. When we arrived at the room and opened the door, the TV was on, the beds were undone. THEY GAVE US THE KEY TO SOMEBODY ELSE'S ROOM. When we got back downstairs instead of apologizing, the girl thought it was funny, and said that whoever checked those people in "forgot" to mark the room off as occupied in the system. We did not feel safe for the rest of the trip, and were worried that the key to our room would be given to someone else- carried all cash and passports and jewelery on hand at all times. It took the girl another 1/2 hr to find us a room, and she rudely would talk to other clients who wouldn't wait their turn. WORST SERVICE EVER!!!! COMPLETELY UNSAFE, AND HORRIBLE. Furthermore, the room that we got had 1 queen bed, as there were no more doubles or king bed rooms left. Also they had no more roll away beds (for which we were willing to pay extra). Instead, 3 of us slept on 1 queen bed for 3 nights. Walls in the hotel were paper thin, and we could hear people snoring in the room next to us. This hotel ruined our trip, and the service was awful!
- Extended Stay America Savannah
- Extended Stay Savannah
- Extended Stayamerica Hotel Savannah
- Savannah Extended Stay
