This hotel was a last minute stop for us when we could not get home. They offered us a great rate since rooms were available, and I did not expect a great room because of it. We were very surprised at how attractive and clean the room was. I am pretty fussy about hotel rooms and this was one of the nicest I have stayed in that was not five star.
The hotel is 100% non-smoking I think, which was nice. The huge shower with a glass door instead of annoying shower curtains was appreciated too.

The three staff we had contact with were helpful and nice to deal with. The only complaint I have is the mattress was too hard.

we booked a 2 night stay at this hotel and it was horrible. First and foremost if you are not familiar with the city you will have a hard time finding the hotel, it does not look anything like the picture they have posted. They have no self parking, only valet parking, who knows where at $20 per day plus tax. The hotel is located in the ghetto, so ladies if you travel solo better watch out, it is scary; no restaurants in the vecinity, construction all over. The room was filthy, the bed linens were stained, the carpet was stained, there was trash in the room, the tile in the bathroom was grimy , there was dust all over, the room is so tiny if you lay down on the bed the AC is in your face. The use a lense that adds depht to the picture reason why the room looks average. We regret booking this hotel, we never spent the night here. We ended up leaving and moving to the 4 points sheraton on 17th street. Sheraton has the worse customer service ever. Hilton and Hyatt treat their customer so much better and your business matters. Paying top price for a room, and when you arrive it is a dump. Do not stay here pay a few dollars more and pick a different hotel it is so worth it. I was trying to save a few bucks and thought that being part of Sheraton it could not fail. I filed a complaint with Sheraton corporate and all I received was an email from a Steve Dugan manager of the hotel but he never had the decency to call or to personally inspect the room. After being bounced around by probably the entire customer service personnel in the "corporate center" I was told my complaint was closed. WOW now I'm making sure I glue all the pictures I took and which I shared with the so called corporate center and share it with all the hard working americans like myself who were completely fooled by this company

I had a business conference in Philadelphia and this hotel was close. It was a decent price, but beware. When I entered the room I caught the scent of moldiness. The room was very small which they try to use as a plus by trying to play on the idea of a submarine (round glass in the bathroom door). It was late, so I went to sleep. Up early the next morning preparing for my conference. As I lay on the bed surfing the tv channels I noticed movement out of the corner of my eye. There was a GIANT CENTIPEDE scammering across the sheet next to me!!!!! I had spend the night with a centipede!!!!! When I insisted on another room, I was assured that I'd get a king bed upon my return from the conference. I arrive to the front desk, and now i have to be subjected to the manager and the customer "service" person discussing whether or not I have grounds for a new room.... After they finally find my morning complaint in their system, they agree to move me to another floor and offer me a free breakfast. BREAKFAST??? I'm supposed to be excited about eating at a place where a centipede is in my bed???? I'm totally disgusted, but not pissed off until I get to the new room... I'm in the starwood preferred guest program... this is a starwood property... and it took a nasty disgusting tramatizing experience like waking up to a bug in my bed to get a decent room. The second room SEEMED newer nicer cleaner. BEWARE... stay somewhere else even if the price is much higher. I only wish I had thought to take a picture of the dead carcass tosplatter it all over the internet!

Business brought me to Philadelphia and this hotel was close in proximity. The bed linens are absolutely gross, they are dingy and seedy. They did not smell fresh and both pillow cases were soiled. I just folded up a bunch of towels and slept on them. There was hair on the bathroom floor- which did not belong to me. I asked the front desk to clean the bathroom and change the linen. When I returned to the room, they had not been changed, which prompted me to pull the sheet up only to find hair on the mattress pad.
Needless to say, I will not stay here again!