I recently stayed 3 days at the Stay with my girlfriend. We booked a standard room and got a room with double bed only - no closet or any storage space. Please be aware that this Hotel has some very small rooms that dont have storage space.
They also say a Bose sound system with iPod cradle is in every room - this was not the case.
The bathroom was also a shower only with no bath.
The lobby bar area is nice and there was plenty of life at the Aspen Social Club at the weekend.

I just tried to book 2 rooms with them for a group of friends meeting in New York for a fun weekend. I wanted to check to make sure they had rooms available with 2 double beds. I asked to speak to the Reservations Desk. First time I was disconnected. Second time I was put on hold so long it went back to the front desk. When I explained that I already spoke with her and was waiting for Reservations, she apologized and said she woudl transfer me right away. More hold music, then a few minutes later someone got on the line and asked me to hold. I told them I would take my business elsewhere.

I understand desks get busy, but that was NOT the way to handle their business, which is the business of hospitality, which they totally lacked. Ugh. Too many hotels in NYC to put up with this crap.

My sisters, mother, sister-in-law and I ended up staying at this hotel because we booked it through priceline.com by naming our own price. Because we booked the room on priceline.com, it was only a single bed, which would not work for all of us, so I called the hotel and asked that we upgrade the room to two double beds, and it was no trouble at the time. I called two days before we left to make sure that we were all set and the reservationist said we were still fine for the two double beds with the upgrade fee.

When we arrived, we waited almost an hour to check-in because there was a "glitch" with our priceline.com reservation. Apparently the reservationist was not supposed to upgrade our room and they only have 10 rooms with two double beds in the ENTIRE hotel. The manager, Chris, came and straightened everything out, although him saying that he was going to "take care" of the person who did this was not very tactful to me.

They only have two, very small, elevators and when you reach the hallways, they are very dark and narrow. I was amazed that the bellhop fit the baggage cart in the elevator! We ended up taking the stairs multiple times because we waited so long for an elevator.

We were pleased to see that the hotel was steps from Time Square which made it very convenient to get to everything! Personally, I think this is the best thing about the hotel.

We did need ice a few times and found it almost amusing that they didn't have one ice machine in the entire hotel! We had to call room service every time we needed ice (complementary).

There was no fridge in the room, so we had to store our leftovers in the employee fridge, which was inconvenient. We should have checked before we left, but not all of our leftovers made it back to us. I think some of them were put in a different spot. Oh well, no Little Italy for the husband back home.

Overall, the experience at the hotel was average. The main reason why we would return is the location. So, I would recommend this hotel as long as people know that they are paying for location and not the basic amenities in the hotel.

Booked a room for two people through a third party website. Room was confirmed as appropriate for two adults ..."king, queen, or two doubles." The hotel gave us a room with one double bed and said that if we wanted a second bed we could pay an extra $200. Because reservations through such third party sites are non refundable, this definitely felt like a bait and switch. In trying to get it sorted out, the hotel staff was extremely unhelpful (in fact, I couldn't even get ahold of anyone - I got transferred at least 4 times becuase no one would pick up and I kept getting kicked back to their main operator.) I am frequent traveler to NY and I can guarantee there are far better hotels at far bettter prices, all in the same vicinity. Skip this one.