My friend organized a birthday get-away for my 40th and it was amazing. The concierge worked with him to plan everything down to the last detail. The he coordinated the roses in the room as well as included chocolate covered strawberries.
My friend hadn't thougth to make dinner arrangements for sat night - the concierge took care of everything - got us into an amazing restaurant - told them it was a birthday occasion, for which I was treated to special desert. It was fabulous. The room was great. All other aspects of the service were excellent.

Seriously, all the reviews below tell you what you need to know.

The reception and bar is great. That's where it ends. Very clean and well presented, it's just that the primary reason of a hotel is normally to sleep, which it doesn't allow very well.

Air Conditioning is specific to your room, (great) however it's so loud you have to turn it off.

I only stayed for one night, but this hotel is very nice, it has great location. Its sort of a funky hipp hotel, the lobby is very nice but dark! The room is kind of small, but the bed was amazing! Would deffinetly stay here again, no question.

Just wanted to throw a flag for the extremely small rooms. Even for NY, this was exceptionally small. The decor is nice, the cleanliness was average, the location is good if you want to be on Times Square...but the shock of the closet-sized room was enough to ruin it for me. Also, they have the tiniest elevators ever! So small and so slow...makes it annoying to go in and out.