The hotel is like central station, then you go up an escalator and you enter the lobby, The reception is very busy and geared towards the business client. The hotel is extremely clean and very elegant. It is an fabulous. location for seeing this amazing city, everything in the hotel is very expensive, computer/ internet access is a rip off. Loved new York
* * * * * always check the price of a cab fare to your destination before you get into one****

This hotel was not bad. It just disappointed because I expected better for the price I paid.

The room was small for a "superior room". There was no mini bar in the room. The breakfast that is served on the 4th floor, well, it is so crammed in a very small room that you have to take it away to your room. There is only one lift (elevator) for 8th to the 13th floors, and sometimes it can get very crowded, with stops on almost all floors - not for the impatient!

The good things were, my room had a great view of The Empire State Building. The customer service was excellent. The maids are very polite. Lots of good quality towels in the bathroom. Very close to the subway station, and if you prefer walking, then you can walk to Times Square in only 15 minutes.

All in all, this is a decent hotel, but for the price I paid, I felt a bit disappointed.

My girlfriend and I recently stayed at the Broadway Plaza Hotel for three nights. Based on all the positive reviews, it looked like it was real good value for the money, which it turns out to be except for one thing which is the mattress. The mattresses are so worn out that it's almost impossible to sleep two in the same bed. After one night of interrupted sleep we asked to be changed room. The second bed was a little better but still lacked in comfort.

The staff is very polite and helpful. Rooms are tidy cleans but the tile ceiling with it's 2x4 fluorescent light felt kinda odd for an hotel room. Both rooms we were in had a nice view of the Empire State Building. Parking is only one block away and not too expensive (25$ / 24 hour period). The location is not bad, it's only a short walk to Times Square and one block away from a subway station. I felt safe walking in the neighbourhood even at night.

Overall, if it wasn't for the beds, I would recommend this hotel without hesitation. It is a real bargain. But unfortunately, since the primary purpose of a hotel is to get some rest, which I hardly had, I can't recommend it...

My husband and I stayed two nights at the Broadway Plaza. It was nice and the staff was very friendly. It's not the most updated hotel but for the money it was worth it. We were pretty far away from Times Square but the subway was one block away. During the day everything is busy and happening but after 8pm all the shops are closed. What I thought was room service actually came from outside the hotel. The only thing i would complain about it the room smelled like smoke. I am a smoke so I didn't mind, but you may want to double check to make sure you are on a non-smoking floor. Next time i will probably choose a hotel closer to the action. But this one is nice. There is a wonderful restuarant down the street called San Rocco go there!!!!!!!!!! (39 West 24th Street BTW 5th & 6th)