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Reviewed 26 June 2013

We spent one night at this lovely hotel and we had a terrific experience!
Got it through Priceline for an excellent price, and were very well treated (forget about the infamous "Priceline room" or anything of that sort.
The hotel is great, the staff is very polite and helpful.
The room has a very nice size and it's well furbished.
The parking lot is nice and free.
The location is superb. Right next to a mall, shops and very close to Milwaukee.
We had a great experience and do recommend this hotel.

Date of stay: May 2013
  • Trip type: Travelled as a couple
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1  Thank Simone C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2013

Iocation is perfect for some retail therapy. Brookfield mall is just a parking lot away, very much walkable. Hotel per se is average , a passable pool rather dated rooms, no safety lockers in room which is a big negative. Rooms are large and clean , bathrooms ok.breakfast is below par.

Date of stay: June 2013
  • Trip type: Travelled with family
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Thank Merinepaul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2013

We stayed here for the 2013 National Hosta Convention. All was quite well . Although the sales / area should've been on rhe first floor, not the basement! Only gripe was: if you agree to forego housekeeping each night - you get a $5.00 voucher to be used in the cafe. In my opinion ... NOT worth it! Keep the housekeeping!!!

Date of stay: June 2013
  • Trip type: Travelled as a couple
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Thank Rick O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded 26 June 2013

Hi Rick O,

Thank you for staying with us at the Sheraton Milwaukee Brookfield Hotel.

I’m glad to hear you had a great stay.

I apologize you felt inconvenienced by the Vendor Rooms which were located in our downstairs Moorland Meeting rooms. The American Hosta Society had all of the Sheraton’s meeting space and the Hosta Convention Contacts specifically chose to have the Moorland Meeting rooms designated for vendor space.

I’m also sorry you did not enjoy the Make a Green Choice Program. The less water, energy and other resources we use, the more there is to go around. A guest can earn a $5 voucher at participating food and beverage outlets or 500 Starwood Preferred Guest Starpoints® which are awarded at check out for each night you decline housekeeping services (except day of departure). This program is completely optional and you do not have to participate if you would prefer daily housekeeping services.

Thank you for taking the time to share your experiences and we hope to see you again in the future!

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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Reviewed 20 June 2013

One of the dirtiest hotels I've stayed at. Would have
checked out immediately, but booked for company event. Every corner of the room had dust balls, lint, dirt. Couch stained, tables cracked, stained. At least the water worked. Front desk was good. Urge you to move along to other property

Date of stay: June 2013
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Thank jamminneapolis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded 26 June 2013

Hi Jamminneapolis,

Thanks for choosing to stay at the Sheraton Milwaukee Brookfield Hotel.

I apologize you felt your hotel room was dirty. As you can see from previous reviews, this is not the norm and definitely not the standard to which we hold ourselves to. If you find something is unsatisfactory in your hotel room, please let us know! Our Guest Services Team is here to ensure your stay is comfortable and enjoyable.

If you would like to speak to us further regarding your stay, please contact us directly at 262.364.1100, Option 0.

I’m glad to see you found our Front Desk to be helpful during your stay.

Thank you for taking the time to give us your feedback.

We will be starting a complete renovation within 3 – 4 months and hope to welcome you back once our hotel has been fully refreshed.

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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Reviewed 20 June 2013

This is far from a luxury hotel, but it doesn't pretend to be and it worked fine for our purposes. I would have rated it higher except for its "dated" appearance and the filthy glass patio door that greeted us every time we entered our room.

The location was convenient to the zoo, and I suspect it would also be a good location for those visiting Miller Park. The staff was very accommodating. We had 3 rooms, and our request for rooms with double beds was graciously accommodated even though we booked through a 3rd party (Priceline). We appreciated that since in other instances when we've booked through a 3rd party we received 2nd tier service, but that wasn't the case at the Sheraton.

We had dinner and breakfast in the hotel restaurant. Although the service was rather slow we were treated very courteously and the food was great. I think the Sunday breakfast buffet cost only about $10 including beverage, which we thought was a good value. It was even cheaper for the kids.

The hotel has both an indoor and outdoor pool which are located right next to each other. The indoor pool is slightly on the small side but the kids loved it, and the adults enjoyed the hot tub.

We would stay at the Sheraton again if we could get a similar price.

Date of stay: June 2013
Trip type: Travelled with family
Thank Jerry J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded 26 June 2013

Hi Traveler3933,

Thank you for staying at the Sheraton Milwaukee Brookfield Hotel.

I’m glad to hear you were able to score such a great deal with Priceline and we were able to accommodate your bed type preferences. Remember, you will always find the lowest rates and guaranteed bed types on Sheraton.com

I’m delighted you were able to enjoy our convenient location near Miller Park, home of the Milwaukee Brewers, and the Milwaukee County Zoo. Fun for people of all ages!

I apologize you felt our hotel was dated. Our last major renovation was completed in 2008 and we are looking to start our next full renovation in just a few months.

Thank you for taking the time to write a review and we hope to welcome you back to our refreshed hotel next year!

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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